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How to Intercom
1. Press the INTERCOM softkey.
2. Once you hear the dial tone, dial the extension you wish
to intercom and press Enter.
Do Not Disturb
Do Not Disturb instantly routes all your incoming calls to
your voice mailbox, but still lets you make calls and use other
telephone features.
1. While the phone is in an idle state, press the home button on
the right side of the phone and then select the DND yellow box
using the black directional pad. The LCD displays all of the lines
with a red symbol. To cancel the feature, press the home button
and then select the DND yellow box using the black directional
pad. You can also press the MORE softkey and press the DND
softkey to enable and disable this feature.
Directed Call Pickup
Directed Call Pickup allows you to pick up the phone of anyone in
your group.
1. While another member of your group's phone is ringing press
the MORE softkey, followed by Pickup softkey and then enter
the ringing extension you would like to pickup.
How to View Missed, Received
and Placed Calls
1. Press the DIR softkey.
2. Use the black directional pad to scroll down and select RECENT
CALLS, then press the SELECT softkey.
3. Press the softkey labeled TYPE and then select the desired call
history option: All Calls Missed Calls, Received Calls, Placed
Calls.
4. Press the Left arrow on the Directional pad to scroll back
through the menus and exit, or simply press the Home button.
Voicemail Features
Accessing Voicemail
To Access Your Voicemail from Your Phone
1. Press the Messages (envelope) button on the phone
2. Press the CONNECT softkey.
3. Enter your VM password then press #
www.arenaone.com
Polycom VVX 400/410G
Logging into Your Voicemail Box
for the First Time
1. Enter your Voicemail PIN and then press the # key.
2. Enter a new Voicemail PIN at the prompt.
3. Re-enter your Voicemail PIN at the prompt.
4. Record your name at the prompt.
5. Press #.
6. Please Note: It is not necessary to record a customized busy
or no answer greeting, if you wish to do so follow the prompts
below. If not, your initial login process is complete and you may
hang up at this time.
Record Your No Answer Greeting
1. Access your voicemail (see Accessing Voicemail)
2. Press 1 for mailbox options
3. Press 3 to record your No Answer Greeting
4. Follow the prompts for recording, reviewing and accepting
the recording.
To Access Your Voicemail from Any
Phone Outside Your Office
1. Dial your phone number
2. Press * when you hear your message
3. Enter your voicemail password then press #
Voice Portal Menu
Voicemail System
1 - Play Messages (see Play Messages Options)
2 - Record Busy Greeting
3 - Record No Answer Greeting
5 - Compose Message (see Compose Message Options)
7 - Delete All Messages
* - Go to Comm Pilot Voice portal
# - Repeat the Menu
2 - Change Comm Pilot Express Profile
3 - Record Your Name
8 - Change Voicemail Passcode
9 - Exit
# - Repeat Menu
4
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