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NetSure
™
9500 120kW 400V DC Power System
Operation Manual, UM584001200 (Issue AA, April 14, 2014)
NetPerform™ Optimization Services (EMEA)
At Emerson Network Power, we understand the importance of reliable equipment – it's critical to both your business and your bottom
line. That is why we offer a wide array of services to meet all of your network infrastructure needs.
Technical Support
Contact your sales representative.
Freedom
EmersonNetworkPower.com
Care
EMEA Customer Support Center
ESEMEACustomerSupportCenter@
Email
Emerson.com
Phone
+421 32 7700 888
Order DC Power & OSP, Order Status
Email
OPC.EES@EmersonNetworkPower.com
Phone
+421 32 7700 706
Request DC Power Repair Service RMA
Email
EMEA.HWServices@Emerson.com
Phone
+421 32 7700 191
Spare Parts
Email
EMEA.HWServices@Emerson.com
Phone
+421 32 7700 881
DC Power Product Training
Email
EMEA.Training@emersonenergy.com
For More Information
To learn more about service offerings from Emerson Network Power, please contact your sales representative, or visit
EmersonNetworkPower.eu/EnergySystems.
Spec. No: 584001200
Model No: 9500
Provides quotes and bid responses, order placement and scheduling
for design, and deployment and optimization services. Download
service & maintenance reports online.
Dealing with customer problems related to:
•
Product field performance
•
Product quality defects
•
Product dead on arrival
•
Incomplete or incorrect deliveries
•
Quality and product support
Creates and processes orders, determines lead times and pricing,
provides order shipping information and status.
Creates and processes RMAs, determines lead times and pricing,
provides repair shipping information and status.
Pricing and PO processing of spare parts, including but not limited to
breakers, cables, fuses, rectifier fans, misc. breaker and fuse panels,
enclosure fans, doors & switches, etc.
Requests for quotes, order placement and scheduling.
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Code: UM584001200
Issue AA, April 14, 2014
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