Toshiba Tecra 500CS User Manual page 333

000-book.bk : 15-trbl.fm5 Page 354 Thursday, May 16, 1996 2:07 PM
354
If Something Goes Wrong...
Fixing Device Related Problems
You may have connected the printer while the computer was
turned on. Disable Resume Mode, turn off the computer, and turn
off the printer. Turn the printer back on, make sure it's ready
(online), then turn the computer back on.
You may have selected an incorrect Printer Port Type setting. To
change this option setting, refer to "Toshiba System Control
Panel" on page 415.
The printer doesn't print what I see on the screen.
Many programs display information on the screen differently from
the way they print it. See if your program has a print preview
mode. This mode lets you see your work exactly as it will print.
Contact the software manufacturer for more information.
Modems
A modem, fax/modem or fax/voice/modem is a serial device. This
section lists common modem problems.
The modem won't receive or transmit properly.
Make sure the RJ-11 cable (the one that goes from the modem to
the telephone line) is firmly connected to the modem's RJ-11 jack
and the telephone line socket.
Check the serial port settings to make sure the hardware and soft-
ware are referring to the same COM port (in Device Manager
under Modems for a PC Card modem or in TSETUP for an exter-
nal modem).
Check the communications parameters (baud rate, parity, data
length and stop bits) specified in the communications program. It
should be configured to transmit at 300, 1200, 2400, 4800, 9600,
14400 or 28800 bps (bits per second). Refer to the program's doc-
umentation and modem manual for information on how to change
these settings.
Part I: Getting To Know Your Computer