Troubleshooting - MotorGuide Xi5 Owner's Manual

Section 6 - Owner Service Assistance

Troubleshooting

NOTE: For service information, contact any certified MotorGuide service center. For a full listing of MotorGuide service centers,
go to www.motorguide.com or contact any Mercury Marine service office.
Symptom
Trolling motor does not
respond to wireless
commands
Loss of power
Excessive noise or
vibration
Motor failure
(motor runs at partial
speed)
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Possible Cause
Weak trolling motor
batteries
Weak handheld remote
battery or weak foot pedal
battery
Wireless controllers not
synced
Weak trolling motor
batteries
Loose or corroded battery
connections
Propeller is loose, damaged,
or off‑balance
Wiring or electrical
connection faulty
Magnets cracked or chipped The motor will whine or grind. Contact a Service Center.
Water intrusion in the lower
unit
Propeller is loose, damaged,
or off‑balance
Damaged bearings or
bushings
Magnets interfering with
armature
Magnets cracked or chipped The motor will whine or grind. Contact a Service Center.
Loose electrical connections
Thermal protection is
overloaded
Propeller is loose, damaged,
or off‑balance
Resolution
Check the battery charge indicator on the trolling motor.
Recharge or replace batteries as required.
Replace the handheld remote battery (one AAA‑size) or foot
pedal batteries (two AA‑size).
Refer to Section 3—Activating the Wireless Foot Pedal or
Activating the Handheld Remote.
Check the battery charge indicator on the trolling motor.
Recharge or replace the batteries as required.
Inspect battery connections for cleanliness and tightness.
Refer to Section 5—Propeller Replacement.
Wire gauge from the battery to the trolling motor is insufficient.
6‑gauge wire is recommended.
Contact a Service Center.
Refer to Section 5—Propeller Replacement.
Contact a Service Center.
Turn off the power and manually rotate the propeller. If the
propeller does not rotate freely with a slight magnetic drag,
contact a Service Center.
Connections in the head may be loose or damaged. Contact a
Service Center.
Temperature exceeds specification. Contact a Service Center.
Refer to Section 5—Propeller Replacement.
90-8M0082949 JULY 2013
eng