Motorguide Two Year Limited Warranty - MotorGuide Xi5 Owner's Manual

Section 1 - Warranty Information

MotorGuide Two Year Limited Warranty

KEEP YOUR ORIGINAL PURCHASE RECEIPT OR BILL OF SALE.
1. For recreational use customers, MotorGuide electric trolling motors are warranted to the original retail purchaser to be free
from defects in material or workmanship for a period of two years from the date of purchase.
2. To obtain warranty service, the purchaser should deliver or return the unit (postage prepaid and insured) to any
MotorGuide authorized service dealer. DO NOT RETURN TO PLACE OF PURCHASE unless they are an authorized
service center. Products returned by mail should be carefully packaged and include a note describing the nature of the
problem and/or service requested, customer address, and phone number. A copy of the receipt, bill of sale, registration
verification or other proof of purchase is required with the return of the product for warranty consideration. Warranty claims
will not be accepted without presentation of purchase receipt for the trolling motor, other verification of registration, or bill of
sale for a boat package.
3. MotorGuide, at its discretion, will repair or replace items covered under the terms of this warranty. Neither MotorGuide nor
MotorGuide service dealers are responsible for damages to MotorGuide products due to repairs performed by anyone
other than an authorized MotorGuide service dealer. Neither MotorGuide nor Attwood is responsible for failure or damage
caused by improper installation, set‑up, preparation, or previous service or repair errors.
4. For commercial use and government use customers, MotorGuide electric trolling motors are warranted to the original retail
purchaser to be free from defects in material or workmanship for one (1) year. Commercial use is defined as any work or
employment‑related use of the product, or any use of the product which generates income, for any part of the warranty
period, even if the product is only occasionally used for such purpose such as rental fleets, guides, fish camps or similar
operations. Warranty is not transferable to any subsequent purchaser. The Mercury Product Protection plan is not available
to commercial use or government use customers.
5. MotorGuide Composite Shaft Limited Lifetime Warranty. MotorGuide composite shafts are warranted to the original retail
purchaser to be free of defects in material or workmanship for the lifetime of the original purchaser. MotorGuide will provide
a new composite shaft at no cost for any composite shaft which contains a defect in material or workmanship. The
installation costs are the sole responsibility of the purchaser.
6. Warranty coverage is available to customers that purchase from an authorized dealer or retailer that is authorized by
MotorGuide Marine to distribute the product in the country in which the sale occurred. Warranty coverage and duration
varies by the country in which the owner resides. This Limited Warranty begins on the date the product is first sold to a
purchaser or the date on which the product is first put into service, whichever occurs first. MotorGuide accessories are
covered by this Limited Warranty for a coverage period of one (1) year from the date of retail sale. The repair or
replacement of parts, or the performance of service under this warranty, does not extend the life of this warranty beyond its
original expiration date. Promotional warranties are not included in this statement and coverage may vary by promotion.
Product either sold or put into service more than six years from date of manufacture is excluded from warranty coverage.
7. This warranty does not apply to normal worn parts, for example, worn cables, adjustments, or product damage due to: 1)
neglect, lack of maintenance, accident, abnormal operation or improper installation or service; 2) abuse, such as, bent
metal columns, bent armature shafts, broken control cables, etc., accidents, modifications, misuse, excessive wear or
damage caused by an owner's failure to provide reasonable and necessary installation or care; 3) use of an accessory or
part not manufactured by MotorGuide or Attwood; 4) alteration or removal of parts; 5) opening the lower unit (motor) by
anyone other than an authorized MotorGuide service center will void this warranty.
8. We reserve the right to improve the design of any trolling motor without assuming any obligation to modify any trolling
motor previously manufactured.
9. All serialized "Service‑Repair" trolling motors receive a (1) one year warranty. Non‑serialized "Service‑Repair" electric
trolling motors are NOT warranted. "Service‑Repair" motor denotes a trolling motor sold by MotorGuide that may be used,
but has been inspected and may have had minor repairs. Original retail purchaser of a "Service‑Repair" motor is the first
purchaser of the motor after it is denoted as "Service‑Repair." "Service‑Repair" motors have a blue sticker on the battery
cable and box denoting "Manufacturer Certified Service‑Repair Motor."
10. This warranty will not apply to: 1) haul‑out, launch, towing and storage, transportation charges and/or travel time, telephone
or rental charges of any type, inconvenience, or loss of time or income, or other consequential damages; or 2) removal or
replacement of boat partitions or material because of boat design for necessary access to the Product; or 3) disconnection
and reconnection of hard‑wired trolling motors.
11. TERMINATION OF COVERAGE: Warranty coverage may be terminated for repossessed product, or product purchased at
auction, from a salvage yard, from a liquidator, from an insurance company, from unauthorized marine dealers or
boatbuilders, or other third party entities.
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