Four Slot Ethernet Cradle; Vehicle Cradle - Motorola MC75A Integrator Manual

9 - 10 MC75A Enterprise Digital Assistant Integrator Guide

Four Slot Ethernet Cradle

Troubleshooting the Four Slot Ethernet Cradle
Table 9-4
Symptom
Battery is not
charging.
During
communication, no
data was transmitted,
or transmitted data
was incomplete.

Vehicle Cradle

Troubleshooting the Vehicle Cradle
Table 9-5
Symptom
MC75A battery
charging LED does
not light up.
MC75A battery is not
recharging.
Cause
MC75A removed from
the cradle too soon.
Battery is faulty.
MC75A is not inserted
correctly in the cradle.
Ambient temperature of
the cradle is too warm.
MC75A removed from
cradle during
communication.
MC75A has no active
connection.
Possible Cause
Cradle is not receiving
power.
MC75A was removed
from the cradle too soon.
Battery is faulty.
MC75A is not placed
correctly in the cradle.
Ambient temperature of
the cradle is too warm.
Solution
Replace the MC75A in the cradle. The 3600 mAh capacity
battery fully charges in less than five hours. Tap
> >
Settings System Power
Verify that other batteries charge properly. If so, replace the
faulty battery.
Remove the MC75A and reinsert it correctly. Verify charging
is active. Tap >
Start Settings
battery status.
Move the cradle to an area where the ambient temperature is
o o
between 0 C and 35 C.
Replace MC75A in cradle and retransmit.
An icon is visible in the status bar if a connection is active.
Ensure the power input cable is securely connected to the
cradle's power port.
Replace the MC75A in the cradle. The 3600 mAh capacity
battery fully charges in less than five hours.
Replace the battery.
Remove the MC75A from the cradle, and re-insert correctly. If
the battery still does not charge, contact customer support.
The MC75A battery charging LED slowly blinks amber when
the MC75A is correctly inserted and charging.
Move to an area where the ambient temperature is between
o o
0 C and 35 C.
Start
to view battery status.
> > to view
System Power
Action
>