Table of Contents
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Chapter 6: Support
•
Frequently Asked Questions (below)
•
Contacting Technical Support (page 116)
•
Limited Warranty (page 119)
•
Returning Product For Repair (page 121)
Frequently Asked Questions
Also see "Chapter 5: Troubleshooting" on page 109.
I pressed the One Touch Backup button on the DS4600 but no files were
backed up. What happened?
You must create a backup schedule using SmartNAVI. The backup schedule
tells One Touch Backup which folders and files to backup from your PC onto
the SmartStor.
How do I make the DS4600 quieter?
The loudest component on SmartStor is the cooling fan. With the Smart Fan
feature, the fan can run at reduced speed or even stop when cooling is not
required, reducing noise and saving energy at the same time.
The One Touch Configuration does not work on my system.
One Touch Configuration requires a FireWire 800 or 400 or USB 2.0 or
eSATA connection to your PC. See "Connecting to Your PC" on page 8.
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