Maytag MAH2440AW series Service page 11

Troubleshooting Procedures
To avoid risk of electrical shock, personal injury or death, disconnect power to unit before servicing, unless testing
requires power.
create more suds.
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Check to see if belt is off motor and pulley.
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Run the clothes washer through another
complete cycle using the coldest water,
tablespoon of salt and no detergent.
Wet Clothes
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Very small clothes loads can cause
unbalanced loads. Add additional towels.
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Excessive suds may have been present, due
to not using High-Efficiency detergent.
Reduce amount of detergent usage.
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See Will Not Spin.
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Low Spin Speed was selected.
Will Not Lock
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Door not all the way closed or not properly
aligned. Possible laundry load is too large to
close door.
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Place washer into Service Mode and check
for diagnostic codes.
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Perform Board Output Test. Check door
lock system.
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Check electrical connections at lock switch
assembly and machine control board (CN2).
Will Not Unlock
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Push door closed to make sure nothing from
inside is pressing against it, which may keep it
from unlocking.
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Display shows door. Press Off, Start/Pause
or unplug washer. Door will unlock after 3
minutes.
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Door locked from water level too high.
Opening door will result in water draining from
door opening.
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Place washer into Service Mode.
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Perform Board Output Test. Check door
lock system for loose connections.
Will Not Drain
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Check for restricted drain system.
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In cold climates check for frozen drain hose.
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Check for voltage at the pump when a spin
cycle is selected.
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Check pump motor winding resistance. (14.2
ohms)
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Go to Board Output Test and perform Pump
Out Test.
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Check the machine control board connections
at CN3 (Pin 1) for the pump. Should see 110-
120VAC.
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Check tub to pump hose for twist in hose.
©2005 Maytag Services
!
WARNING
Wrong Water Temperature
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Noisy and/or Vibration/Walking
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Rubber Feet Leaving Marks on Floor
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Additive Cups Full of Water
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Buttons do not Respond
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16026119 Rev. 0
Too Hot/Too Cold: This washer uses a
reduced amount of water, while the control
board meters the incoming flow to regulate
the actual temperature of the water in the tub.
This may appear to be significantly
warmer/cooler than expected.
Make sure the temperature selection is
correct.
Disconnect inlet hoses from the Water Valve
and clean the valve screens of any debris.
Go to Board Output Test and perform Heater
and Thermistor test.
Check if the washer was properly leveled and
the locking nuts are securely tightened up
against the base frame of the washer.
Check and determine all five of the shipping
bolts and spacers have been fully removed
from the rear panel of the washer.
Check for proper load size and distribution. If
clothes load is too small, add a few towels to
balance the clothes load better.
Check the tightness of the rear pulley bolt.
Tighten if necessary.
Clean floor and bottom side of washer feet.
Use a pencil eraser to remove mark.
Walk washer into location, do not drag.
Small amount of water in bottom of additive
cups is normal.
Remove and wash Dispenser Tray,
removable Cup, and Rinse Cap.
Level washer.
Options cannot be changed while cycle is
running. Press Start/Pause once to pause
cycle while making selections. Press
Start/Pause again to restart washer.
Child Lock feature has been selected. To
disable feature press and hold Prewash and
Delay Start simultaneously until a beep is
heard.
When display shows "End", only the Power
Off button will function. Press Power Off and
make new cycle selections.
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