Troubleshooting Procedures; Troubleshooting General Symptoms - Maytag MAH2440AW series Service

Troubleshooting Procedures

To avoid risk of electrical shock, personal injury or death, disconnect power to unit before servicing, unless testing
requires power.
Place washer into Service Mode and check for diagnostic codes. See Technical Data Sheet taped to rear
panel.
Will Not Start
•
Plug cord into live electrical outlet. Check for
proper voltage.
•
Check fuse or reset circuit breaker.
•
Push the START/PAUSE button to start the
clothes washer.
•
Close door and push the START/PAUSE
button to start the clothes washer.
START/PAUSE LED should change from
flashing to on continuously.
•
Check to see if the washer in a pause or soak
period in the cycle. Wait briefly and it may
start.
•
Check for restricted drain system.
•
Check the line filter connection terminals for
good connections.
•
Check the machine control board terminal
connections AC1-CN7 (Pin 2) White to AC2-
CN5 Black for good connections.
•
Check for stuck buttons on console, pushing
in on board tact switches. Readjust buttons
on inside of console.
•
Replace console control board
Leaking
•
Make sure inlet hose connections are not
leaking. Check for rubber gasket damage due
to over-tightening.
•
Check standpipe for leak. Wrap a dry rag
around the standpipe opening. If rag becomes
wet, leak is fault of home plumbing. Be sure
the standpipe is capable of accepting the flow
of water from the washer.
•
Make sure end of drain hose is correctly
inserted and secured to drain standpipe.
•
Check internal hose connections (fill, drain
systems, dispenser hoses & clamps).
•
Check rubber boot. Remove, reposition and
reinstall, if necessary.
•
Check for possible kinked dispenser to outer
tub hose. Hot water pressurization may force
door open.
No Tumble
•
Start normal cycle with an empty machine and
allow a fill to check tumble.
•
Washer does not tumble during most fills or
during presoak.
•
Perform Board Output Test.
•
Check for loose connections at machine
control board, pressure switch, motor, tach
harness and motor control.
•
Check motor windings resistance. (Pins 8 & 9
= 3.6 ohms, pins 1 & 10 = 1.1 ohms, Pins 5 &
10
!
WARNING
Will Not Spin
No Water Fill
.
Tub Full of Suds
16026119 Rev. 0
10 = 1.1 ohms)
•
Check belt.
•
Check to make sure the door is fully closed.
•
Check for water left inside the washer. If
present, see Will Not Drain.
•
Perform Board Output Test. Will washer
spin? Possible unbalanced load scenario
previously.
•
Check for loose connections at machine
control board, pressure switch, motor, tach
harness and motor control.
•
Check belt.
•
Test water fill. Perform Board Output Test.
•
Check to make sure water supply is turned on
fully.
•
With no clothes in washer normal water level
is between the 4 and 5
th
back wall.
•
Check electrical circuit and connections at the
water valve, and pressure switch.
•
Check for kinks in inlet hoses.
•
Check for clogged inlet screens.
•
Visually check hot and cold separately for fill.
•
Check for low water pressure. May be
dependent on pressure entering home.
Variations may occur due to usage in the
home at the time machine is used.
•
Check for frozen pipes and hoses.
•
Check resistance of water valve coils. (normal
1.18K ohms; CN3 connector – Cold (BU) –
Bleach (OR) – Hot (RD)
•
Check for loose connections at the pressure
switch or on the machine control board,
connector 5P.
•
Check for restricted drain system. See Will
Not Drain and Will Not Spin.
•
Check for loose wire connections at control
board and pump.
•
Perform Board Output Test.
•
Use high efficiency or low sudsing detergent
specially formulated for front load washers.
•
Reduce detergent amount for that specific
load size and soil level. Towel loads have a
minimal amount of soil present and typically
hole on the spinner
th
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