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Maytag MAH2440AW series Service

24” intl front load washer
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Service
This manual is to be used by qualified appliance
technicians only. Maytag does not assume any
responsibility for property damage or personal
injury for improper service procedures done by
an unqualified person.
24" Intl Front
Load Washer
This Base Manual covers general information.
Refer to individual Technical Sheet
for information on specific models.
This manual includes, but is
not limited to the following:
MAH2440AW*
16026119
March 2005
©2005 Maytag Services

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  Summary of Contents for Maytag MAH2440AW series

  • Page 1 Service This manual is to be used by qualified appliance technicians only. Maytag does not assume any responsibility for property damage or personal injury for improper service procedures done by an unqualified person. 24” Intl Front Load Washer This Base Manual covers general information.
  • Page 2: Important Information

    Important Notices for Servicers and Consumers Maytag will not be responsible for personal injury or property damage from improper service procedures. Pride and workmanship go into every product to provide our customers with quality products. It is possible, however, that during its lifetime a product may require service.
  • Page 3: Table Of Contents

    Door Assembly Removal ........... 22 Door Disassembly ............. 23 Front Panel/Door Removal ........23 Motor And Belt Removal ........... 24 Tub Pulley Removal ..........25 Tub Removal ............. 25 Appendix A Installation Instructions/Owners Guide ...... 30 ©2005 Maytag Services 16026119 Rev. 0...
  • Page 4: Important Safety Information

    Important Safety Information when required. Do not do it yourself unless you know how! • To reduce the risk of fire, clothes which have traces To reduce the risk of fire, electric shock, serious injury of any flammable substances such as vegetable oil, or death to persons when using your washer, follow cooking oil, machine oil, flammable chemicals, these basic precautions:...
  • Page 5 About Ground Wires Important Safety Information In the event of an electrical short circuit, a ground wire reduces the risk of electric shock by providing an escape wire for the electric current. Standard accepted color coding for ground wires is green To avoid personal injury or death from improper servicing, or green with a yellow stripe.
  • Page 6 Important Safety Information Explanation Grounded–This means the round hole connection is con- nected to earth ground through a connection to the main power panel. Ungrounded–The round hole connection is not complete to earth ground and/or the main power panel. Grounding Instructions •...
  • Page 7 Important Safety Information 16026119 Rev. 0 ©2005Maytag Services...
  • Page 8: General Information

    • For Maytag product call 1-800-688-9900 or visit the • For Maytag call 1-800-462-9824 or visit the Web Site at Web Site at www.maytag.com www.maytag.com. • For product in Canada call 1-866-587-2002 or visit the •...
  • Page 9: Model Nomenclature

    General Information Compact Washer Nomenclature Color Brand White Bisque M= Maytag Product Type Listing 120V-60hz AH= Automatic 240V-60hz Horizontal Canada 240V-60hz 220-240 V / 50-60 Hz Marketing Code Feature Content This identifies which 2400 Feature Package version of production the unit is.
  • Page 10: Troubleshooting Procedures

    • Check motor windings resistance. (Pins 8 & 9 = 3.6 ohms, pins 1 & 10 = 1.1 ohms, Pins 5 & 16026119 Rev. 0 ©2005 Maytag Services...
  • Page 11 Check the machine control board connections Off button will function. Press Power Off and at CN3 (Pin 1) for the pump. Should see 110- make new cycle selections. 120VAC. • Check tub to pump hose for twist in hose. ©2005 Maytag Services 16026119 Rev. 0...
  • Page 12 5 seconds along with the Spin Test While in Service Mode, pressing the Delay Start (Six times) followed by the Start/Pause button will start a spin test. Washer will spin up to 1400 rpm. 16026119 Rev. 0 ©2005 Maytag Services...
  • Page 13 MAIN PCB is Displays " 13E". increased. Low water fill. not detected Replace Machine Check for: for 10 Control Board. Heater is Heater runs Faulty thermostat seconds. over heating continuously. Faulty heater Low water fill. ©2005 Maytag Services 16026119 Rev. 0...
  • Page 14 Control Board. Motor locked causing a Motor fault Replace motor spike in voltage. Cycle interrupted by Displays “PF” Power a power loss. Close door press Failure Door has Start to resume been operation. unlocked. 16026119 Rev. 0 ©2005 Maytag Services...
  • Page 15: Component Testing Information

    Check voltage at Pin #1 of Heater Relay and Pin #1 of Power Relay 230V Reactor Unplug harness connector and test from wire insertion side. Pin #1 of CN6 and Pin #2 of CN6 Approx 0.8 ohms ± 5% ©2005 Maytag Services 16026119 Rev. 0...
  • Page 16 Pin 1 Pre Valve Pin 2 Cold Valve Pin 3 Door Lock Pin 4 Blank Pin 5 Hot Valve Pin 6 Drain Pump Pin 7 Blank Pin 8 Blank Heater Relay Reactor Power Relay 16026119 Rev. 0 ©2005 Maytag Services...
  • Page 17 Component Testing Information WARNING To avoid risk of electrical shock, personal injury or death, disconnect power to unit before servicing, unless testing requires power. ©2005 Maytag Services 16026119 Rev. 0...
  • Page 18 To avoid risk of electrical shock, personal injury or death, disconnect power to unit before servicing, unless testing requires power. Water Flow Through The Dispenser During Wash Hot Fill Cold Fill Warm Fill Rinse 1 Bleach Fill Rinse 2 Fabric Softener 16026119 Rev. 0 ©2005 Maytag Services...
  • Page 19: Disassembly Procedures

    Disassembly Procedures To avoid risk of electrical shock, personal injury or WARNING death; disconnect power to unit before servicing. 4. Remove connectors. Top Removal 1. Disconnect power supply to unit. 2. Remove 2 screws from washer back. 3. Slide Top Cover to the rear of the washer and 5.
  • Page 20: Drain Pump Removal

    Disassembly Procedures To avoid risk of electrical shock, personal injury or WARNING death; disconnect power to unit before servicing. Drain Pump Removal 1. Disconnect power supply to unit. 2. Gain access to bottom of unit. 3. Remove 4 screws securing panel to the bottom of the cabinet.
  • Page 21: Emi Filter

    Disassembly Procedures To avoid risk of electrical shock, personal injury or WARNING death; disconnect power to unit before servicing. EMI Filter Removal 1. Disconnect power supply to unit. 2. Remove Top Cover. 3. Remove wiring connectors and ground wires. 4. Tip Console to access connectors. NOTE: Clip wire ties if necessary to gain access to Control Board.
  • Page 22: Boot Removal

    Disassembly Procedures To avoid risk of electrical shock, personal injury or WARNING death; disconnect power to unit before servicing. 6. Remove 5 screws retaining Control Board to Console. 3. Remove boot retainer wire from groove. 7. Separate the Control Board from the Console. 4.
  • Page 23: Door Disassembly

    Disassembly Procedures To avoid risk of electrical shock, personal injury or WARNING death; disconnect power to unit before servicing. 6. Remove glass sight window from frame. Disassemble Door Assembly 1. Disconnect power supply to unit. 2. Remove Door Assembly 3. Remove screws on door inner panel. NOTE: Align indent in glass with drain hole in frame during reassembly.
  • Page 24: Motor And Belt Removal

    Disassembly Procedures To avoid risk of electrical shock, personal injury or WARNING death; disconnect power to unit before servicing. 5. Remove 6 screws on Front Panel top and bottom. 8. Remove 2 screws retaining Door Latch to Front Panel. Motor and Belt Removal 1.
  • Page 25: Tub Pulley Removal

    Disassembly Procedures To avoid risk of electrical shock, personal injury or WARNING death; disconnect power to unit before servicing. 5. Remove Motor wiring connector and ground wires. 4. Insert a 3/8” drive extension into hole in bearing cover to lock pulley from rotating. 5.
  • Page 26 Disassembly Procedures To avoid risk of electrical shock, personal injury or WARNING death; disconnect power to unit before servicing. 9. Remove Fill Hose and Dispenser Hose from Tub. 12.Remove Dispenser from washer. 13.Remove 1/2” bolts retaining upper counter weight. Bolt torque is 10.8 to 18.1 ft. lbs. 14.Remove Upper Counter Weight.
  • Page 27 Disassembly Procedures To avoid risk of electrical shock, personal injury or WARNING death; disconnect power to unit before servicing. 17.Remove Lower Counter Weight. 20.Move Struts to center of washer. 21.Mark location and position of Suspension Springs. 18.Remove remaining wire harnesses and hose from tub.
  • Page 28 Disassembly Procedures To avoid risk of electrical shock, personal injury or WARNING death; disconnect power to unit before servicing. 26.Remove rear Spinner Pulley. 23.Use weight bolts to lift tub and unhook Suspension NOTE: After Spinner Pulley bolt is removed Spinner can Springs.
  • Page 29 Disassembly Procedures To avoid risk of electrical shock, personal injury or WARNING death; disconnect power to unit before servicing. 29.Install new Gasket between front and rear tub halves. 30.Install new Spinner and reassemble washer by reversing the preceding steps. 16026119 Rev. 0 ©2005Maytag Services...
  • Page 30 A A A A A ppendix ppendix ppendix A A A A A ppendix ppendix 16026119 Rev. 0 ©2005 Maytag Services...
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