Call Transfer; Call Waiting - Mitel Superset 430 User Manual

CALL TRANSFER

Transfer a Call
Press Trans/Conf.
You hear transfer dial tone, and the original caller
is put on hold.
Dial the destination number.
Replace the handset.
The call is transferred to the destination number.
OR
Introduce the caller.
Press Release Me. The call is transferred.
Cancel a Call Transfer
If the destination number is busy or not
answered, you can cancel the transfer.
Press Back to Held
to return to the original caller.
OR
Press New Call
to dial another destination number.
CALLBACK
Do You Want to be Called Back
You can set up an "Automatic Callback" if you
reach a busy extension, or if there is no answer.
If the line is busy, the telephone system
monitors the line and rings you when the line
becomes free. If there was no answer, you are
notified (your telephone rings) when the user
returns and next uses the telephone. When you
lift the handset, the previously unanswered
extension rings.
You can also use Automatic Callback if you
receive a busy signal when trying to access an
outside line. When the outside line becomes
free, your telephone rings. When you pick up
the handset, the outside number is dialed
automatically.
Do You Want to Leave a Message
You can leave a message if you reach a busy
extension, or there is no answer, by pressing
MESSAGE or the Leave a Msg softkey. This
prompt only appears on your display if the
extension you have called is capable of
receiving messages.
Leave a Message or Callback
Press MESSAGE or Leave a Msg
to set a message-waiting indicator on the other
extension.
OR
Press Call Me Back
to set up an Automatic Callback. When the
extension user hangs up, your telephone rings.
Display Callbacks
You can display any Automatic Callbacks that
you have set from your extension.
Press SUPERKEY.
Press More....
Press Callbacks
to see name, extension and time of a callback that
you set.
Press Next or Previous
to move through your callback list.
Press Cancel
to cancel the displayed callback.
Press Call Again
to retry a callback number.
Press SUPERKEY to exit.
Wait On a Busy Line
Press I Will Wait.
The busy user that you are calling will hear Camp-
On tone on their extension, and/or see a display
indicating that you are waiting.
Intrude On a Busy Line
Press Intrude.
Both parties will hear you.

CALL WAITING

When a Telephone is Always Busy
If you reach a busy extension and want to speak
with the person right away, you can signal that
you are waiting. The busy extension user hears
a single or double beep, indicating that a call is
waiting. When the busy extension user hangs
up, his telephone rings. When the user
answers, you are connected.