Mitel Superset 4150 User Manual
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Mitel Superset 4150 User Manual

Superset 4150
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  • Page 1 User Guide...
  • Page 2 The information contained in this document is believed to be accurate in all respects but is not warranted by Mitel Networks#x00ae; Corporation. The information is subject to change without notice and should not be construed in any way as a commitment by Mitel Networks or any of its affiliates or subsidiaries.

  • Page 3: Table Of Contents

    Contents ABOUT YOUR PHONE TIPS FOR YOUR COMFORT AND SAFETY Don't cradle the handset! Protect your hearing Adjusting the viewing angle Changing Handsets CUSTOMIZING YOUR PHONE Ringer Control Handset Receiver Volume Control Speaker Volume Control Display Contrast Control Feature Keys Language Change Clean Mode MAKING AND ANSWERING CALLS...
  • Page 4 CALL HANDLING Hold Transfer Conference Conference Split Add Held Swap Call Forward Call Forward - I Am Here Call Forward - End Chaining Call Forward - Forced Call Forward - Override Messaging - Advisory Messaging - Callback USING ADVANCED FEATURES Account Codes Callback Call Park...
  • Page 5 FEATURE ACCESS CODES -iii-...

  • Page 6: About Your Phone

    Note: When using the Superkey, press the Backup softkey to back up one menu level. Your SUPERSET 4150 may be connected to a PC. See your system administrator for computer-telephony features that may be available to you if your telephone has been connected in this way.

  • Page 7: Tips For Your Comfort And Safety

    TIPS FOR YOUR COMFORT AND SAFETY Don't cradle the handset! Prolonged use of the handset can lead to neck, shoulder, or back discomfort, especially if you cradle the handset between your ear and shoulder. If you use your phone a lot, you may find it more comfortable to use a headset. See the section on headset usage elsewhere in this guide for more information.

  • Page 8: Changing Handsets

    Changing Handsets Your SUPERSET 4150 telephone is compatible with several specialty handsets. To remove the handset shipped with your set from the handset cord: 1. Bend a paper clip to produce approximately 4 cm (1.5 in.) of straight wire. 2. On the handset, locate the plastic groove leading into the handset jack.

  • Page 9: Customizing Your Phone

    CUSTOMIZING YOUR PHONE Ringer Control To adjust the Ringer Volume while the set is ringing: Press To adjust the Ringer Pitch while the set is idle: 1. Press SUPERKEY. 2. Press the More softkey until the Ring Adjust softkey appears. 3.

  • Page 10: Feature Keys

    Feature Keys To display information about a key: 1. Press SUPERKEY. 2. Press a personal key. 3. Press SUPERKEY. To re-program a personal key: 1. Press SUPERKEY. 2. Press the More softkey until the Display Keys softkey appears. 3. Press the Display Keys softkey. 4.

  • Page 11: Making And Answering Calls

    MAKING AND ANSWERING CALLS Make a call 1. Lift the handset. 2. If you want to use a Non-Prime Line, press a Line Appearance key. 3. Dial the number, Press a Speed Call key. Press REDIAL. Answer a call Lift the handset. Press the flashing Line appearance key and lift the handset.

  • Page 12: Redial

    Redial To redial the last number that you manually dialed: 1. Lift the handset. 2. Press REDIAL. Redial - Saved Number To save the last number that you manually dialed: 1. Lift the handset. 2. Dial **79. To Redial a saved number: 1.

  • Page 13: Speed Call Keys

    Speed Call Keys You may use Speed Call Keys to make a call or to send a string of digits during a call (press a Speed Call Key during a call to send a multi-digit password, for instance). To dial a stored Speed Call number: 1.

  • Page 14: Speed Call - Personal

    Speed Call - Personal To dial a stored personal Speed Call number: 1. Lift the handset. 2. Dial 58. 3. Enter an index number between 00 and 09. To store a personal Speed Call number: 1. Lift the handset. 2. Dial 67. 3.

  • Page 15: Handsfree Operation

    Handsfree Operation Your telephone is capable of both half-duplex and full-duplex handsfree operation. Both modes of operation allow you to conduct conversations without the use of a handset or headset. Full-duplex operation allows you and another user with full-duplex capability to converse without overriding each other's voices. The other user may be using a handset, a headset, or they may be in speakerphone mode.

  • Page 16: Auto-Answer

    To use Handsfree Operation to answer calls: 1. Press the flashing line key. 2. Communicate by using the speaker and the microphone. To hang up while using Handsfree Operation: Press SPEAKER. To temporarily disable the microphone during Handsfree Operation: Press MICROPHONE (the microphone LED turns off). To re-enable the microphone and return to the conversation: Press MICROPHONE (the microphone LED turns on).

  • Page 17: Call Handling

    CALL HANDLING Hold To place a call on Hold: Press Hold. To retrieve a call from Hold: 1. Lift the handset. 2. Press the flashing line key. To retrieve a call from Hold at another station: Press the flashing line key. Dial **1 and the number of the station that placed the call on Hold.

  • Page 18: Conference Split

    Conference Split To Split a Conference and speak privately with the original party: Press the Split softkey. Add Held To move a call on Hold to another line appearance: 1. Press the available line key. 2. Press the Addheld softkey. 3.

  • Page 19: Call Forward

    Call Forward Call Forward lets you redirect incoming calls to an alternate number. Busy (Internal, External, and Both) redirects your calls when your telephone is busy. No Answer (Internal, External, and Both) redirects your calls after several rings if you don't answer. Always redirects all incoming calls regardless of the state of your telephone.

  • Page 20: Call Forward - I Am Here

    To cancel Call Forward: 1. Press SUPERKEY softkey. 2. Press the More softkey until the Forwarding softkey appears. 3. Press the Forwarding softkey. 4. Select the type of Call Forward. 5. Press the Save/Off softkey. 6. Press SUPERKEY softkey. Call Forward - I Am Here To forward calls from a remote station to your current location: 1.

  • Page 21: Call Forward - End Chaining

    Call Forward - End Chaining To ensure that calls do not get forwarded again by the destination number: 1. Lift the handset. 2. Dial 64. 3. Hang up. To again allow calls to be forwarded by the destination number: 1. Lift the handset. 2.

  • Page 22: Messaging - Callback

    Messaging - Callback To leave a message waiting indication on a telephone when you hear busy or ringback tone: Press Leave A Msg softkey. To respond to a message waiting condition on your telephone: Do one of the following: Press Messaging followed by Call. Lift the handset, and then press Messaging.
  • Page 23 To set a password (up to 7 digits, not including 0): 1. Press the Messaging softkey. 2. Press the New Password softkey. 3. Enter a password. 4. Press the Enter softkey. 5. Enter the password again. 6. Press the Enter softkey. 7.

  • Page 24: Using Advanced Features

    USING ADVANCED FEATURES Account Codes To use Forced Account Codes: 1. Lift the handset. 2. Dial the Account Code digits. 3. Do one of the following: To submit the Account Code, press the # key. To correct an entry error, press the softkey.

  • Page 25: Call Park

    Call Park To retrieve a call parked by the attendant: 1. Lift the handset. 2. Dial *23. 3. Dial the console ID and the Hold Slot number. Call Pickup To answer a call that is ringing at another station in your Pickup Group: 1.

  • Page 26: Do Not Disturb

    Do Not Disturb To activate or deactivate Do Not Disturb: Press the Do Not Disturb feature key. To activate Do Not Disturb from a remote station: 1. Lift handset. 2. Dial **5. 3. Dial the number of the station to which Do Not Disturb is to apply. 4.

  • Page 27: Direct Paging

    Direct Paging Direct Paging allows you to page a party through their telephone speaker. If the paged party has Off-Hook Voice Announce enabled, the page will be heard even when the party is on a handset or headset call. To page a party: 1.

  • Page 28: Reminder

    Reminder To program a Reminder: 1. Press SUPERKEY. 2. Press the Reminder softkey. 3. Enter the time in 24-hour format. 4. Press the Save softkey. To view, change, and/or cancel a pending Reminder: 1. Press SUPERKEY. 2. Press the Reminder softkey. 3.

  • Page 29: Headset Operation (With Feature Control Switch)

    Headset Operation (with Feature Control Switch) IMPORTANT NOTE: Mitel Networks Headsets with Feature Control Switch (PN9132-800-500-NA/9132-800-501-NA) must be installed in the dedicated headset jack (the jack nearest the front of the set). Installation will disable your handset microphone. Disconnecting the headset at the jack or at the quick-disconnect plug restores handset operation.

  • Page 30: Calculator

    Calculator To use the Calculator: 1. Press SUPERKEY. 2. Press Calculator softkey. 3. Use the telephone keypad as the numeric keypad. The * key is used as a decimal point key. The following operations as well as the Clear Entry/Clear (CE/CLR) and another decimal point are presented as softkeys: ( x,÷, -, +, /, = ) 4.

  • Page 31: Trunk Flash

    Trunk Flash The Trunk Flash feature allows you to access Centrex features (if available) while you are talking on an outside call. To flash a trunk while talking on an outside call: 1. Press TRANS/CONF. 2. Dial *57 for a single flash or *56 for a double flash. 3.
  • Page 32 To make a precedence call: 1. Dial the precedence access digit (a number between 2 and 9). Wait for dial tone to end. 2. Dial the appropriate precedence level digit (a number from 0 to 3, such as 1 for Flash). Note that if you have chosen a higher precedence level than you are authorized to use, the system either routes the call to an announcement or you hear an error tone.
  • Page 33 To respond to preemption: If you are engaged in a call and hear a continuous preemption warning tone, a call of higher precedence is attempting preemption. Hang up immediately, wait for an MLPP ring, and then answer the telephone. As you talk, the display indicates the priority of the call as well as the duration of the call.

  • Page 34: Feature Access Codes

    FEATURE ACCESS CODES Save Last Number **79 Repeat Last Number Saved Personal Speedcall - Invoke Personal Speed Call - Upper Range Index Number 09 Personal Speedcall - Store Call Hold - Remote Retrieve Cancel Call Forwarding Follow Me - Remote **77 Call Forwarding - End Chaining Cancel Call Forwarding - End Chaining...

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