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Telephone
5020 IP
User manual
Mitel 5020 IP User Manual
Mitel networks telephone user guide 5020 ip, 5220 ip, superset 4025, superset 4125
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Contents
Table of Contents
Bookmarks
Table of Contents
Table of Contents
Getting Started
Introduction
Using a Headset
Logging in / out
Queue Status
Queue Status at a Glance
Displaying a Group's Queue Status
Displaying Reports
Scrolling through Reports
About the SHIFT Key
Agent Status
About Agent Status Keys
Agent Status at a Glance
Displaying an Agent's Status
Displaying Agent Status Reports
About the Shift Key
Agent Monitoring
About Agent Monitoring
Agent Help
Reports and Indicators
Queue Status Reports
Agent Status Reports
Status Indicators
Additional Features
Some Additional Features
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SUPERVISOR / SENIOR SUPERVISOR
User Guide for the 5020/5220 IP and Superset™ 4025/4125
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This manual is also suitable for:
5220 ip
Superset 4025
Superset 4125
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