Call Transfer - Mitel Superset 430 User Manual

Correcting a Dialing Error
←
As long as the arrow ( ) softkey appears in your
display, you can correct a dialing error. Simply press
←
to erase the incorrect digit(s); then enter the
correct digits from the dialpad in the normal fashion.
Onhook Operation
You can make and answer calls without lifting the
handset. To make a onhook call, dial the telephone
number without raising the handset. When your party
answers, you can speak to them using the
microphone, which turns on automatically, or you can
lift the handset for privacy. To answer a call, press
SPEAKER. For privacy, you can lift the handset.
Press SPEAKER during a call to switch to onhook
operation. The microphone goes on automatically.
For best results during onhook operation:
direct your voice toward the telephone
speak at a reasonable distance (arm's length)
from the telephone, and speak louder when
further away
position the telephone away from noise sources.
Throughout this guide instructions will assume that
you have already lifted the handset, or pressed
SPEAKER for onhook dialing. In some cases, an
operation must be performed either using the
handset or in onhook mode, and you will be instructed
accordingly
Idle vs Active Display
When your telephone is idle, the current date and
time of day are displayed continuously. But as soon
as you make or receive a call, the display now shows
information about that call, such as which line or trunk
is being used, and the duration of the call. This is
especially useful when you are charging the cost of
a call to a customer or an account number.
CONFERENCE
Set Up a 3-party Conference
Call the first person.
Press Trans/Conf.
You hear transfer dial tone, and the first person is put on
hold.
Call the next person.
When they answer, introduce the call.
Press Conference.
Display shows "3 Party Conference". The conference is
active.
Add Another Party
Press Trans/Conf.
You hear transfer dial tone, and the conference is put on
hold.
Call the next person.
When they answer, introduce the call.
Press Conference
to include everyone called so far.
If a called number is busy or not answered, press
Back to Held to return to the conference.
OR
Press Add Held, and then press the line
select key with a held call
to add the held call.
OR
Press Rel Privacy
to allow another party with an appearance of your line
into the conference.
Split a Conference
Press Split
to talk privately to one party.
Press Trade Calls
any time that you want to switch and talk privately to the
other.
Press Conference
to return to the full conference.
Leave a Conference
Replace handset, or press Hang-up.
The conference continues without you.
OR
Press New Call
if you wish to make another call.

CALL TRANSFER

Transfer a Call
Press Trans/Conf.
You hear transfer dial tone, and the original caller is put
on hold.
Dial the destination number.
Replace the handset.
The call is transferred to the destination number.
OR
After dialing the destination number,
introduce the caller.
Press Release Me.
The call is transferred.