Contacting Mitel - Mitel 3300 Technician's Handbook

Getting Started
To upgrade software, confirm a current password, or purchase new options
and receive a new password, use the AMC at Mitel Online any time.

Contacting Mitel

Order Desk
You can reach the Order Desk at 1-800-796-4835.
Repair Services Department
You must get a Return of Merchandise Authorization (RMA) form from the
Repair Services Department before sending equipment back to Mitel.
If you are in North America, you can reach the Repair Services Department
at 1-888-222-6483.
If you are in any other region, contact your local regional support service.
Technical Support
Please contact Mitel Technical Support if you require technical assistance.
If you cannot resolve the problem by using the 3300 ICP Troubleshooting
Guide, please collect the required information listed in the applicable
section(s) of the 3300 ICP Troubleshooting Guide before calling Mitel
Technical Support.
If you are in North America, you can reach Technical Support at
1-800-561-0860 or 1-613-592-2122.
If you are in any other region, contact your local regional support service.
For regional contact information, follow the "Contact Us" link at Mitel.com.
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