Check System; Check Alarm State; Check System Health - Mitel 3300 Technician's Handbook

Check System

Check Alarm State

Alarms indicate the functional state of the system.You can check the alarm
status on the front panel of the controller (see LEDs—
page 329), on the attendant console, or through the system
LEDs on
administration tool.
• No alarm: The system is functioning properly.
• Minor: The system has detected a minor problem that may affect
service.
• Major: The system has detected a problem that is causing a serious
degradation of service.
• Critical: The system has detected a serious loss of call processing
capability. System Fail Transfer is invoked by a Critical Alarm.
To view alarms through the system administration tool:
1. Go to the Alarms Details form in Maintenance and Diagnostics.
2. Enter the show fault <alarm category> maintenance command to
view alarm information.

Check System Health

1. Click Maintenance Commands in the System Administration Tool.
2. Enter the following commands:
- SH ST AL: Checks for system alarms. There should be no alarms.
- DBMS STAT: Checks the status of the initialized flag. The flag is
on if the system is in sync. If the flag is off, enter DBMS Save.
- PROG R DIS: Displays the scheduled system reset. By default, the
system reboots at 2:15 a.m. daily ONLY if there is memory
fragmentation. To force a system reboot at the scheduled time, see
the Programmed Reboot command.
- ME S: Checks the status of the communication links. All links
should be open.
- PCM TO: Checks for circuit switch link faults; there should be none.
- DBMS CH B or F: Brief checks the sanity of the database. Full
checks the sanity and the current status of the database.
Maintenance
Appendix D Status
117