The Superkey; Function Keys - Mitel ACD 2000 Manual

Integrated communications platform
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The SuperKey

When you press the SuperKey Function Key, the main display changes. In
particular, prompts on the screen change. Prompts appear only when they can
be used and if they are available to you.
To exit a SuperKey session, press the SuperKey once more.

Function Keys

The Function Keys are located just below the main display. A number of the 5010
IP Phone features are accessed by using the Function Keys on your telephone.
1. Message Key: for sending and responding to messages.
2. Hold Key (red key): for placing calls on hold.
3. SuperKey (blue key): for programming Personal Keys as Speed Call
Keys, accessing most set features, and displaying set information.
4. Trans/Conf Key: for transferring calls and setting up conference calls.
5. Redial Key: for redialling the last dialed number.
6. é and ê Keys: for changing the volume of the handset receiver, the
volume and pitch of the ringer, and adjusting the contrast of the main
display.
7. Cancel Key: for canceling call features in progress.
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Acd 2000 agentNetworks 50103300

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