Line Status Indicators; Feature Keys; Main Display - Mitel ACD 2000 Manual

Integrated communications platform
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Line Status Indicators

The Line Status indicators are located on the outside edge of each Personal Key.
These LED indicators show you the status of the lines which you have
programmed on your set.
When a line is...
Idle
Busy
Ringing
On Hold at your set
On Hold at another set

Feature Keys

A Personal Key can also be programmed as a Feature Key by your System
Administrator for quick access to an often-used feature. When that key is
pressed to turn on the feature, the status indicator for that key will turn on.

Main Display

The main display, located at the top of your 5010 IP Phone shows the SuperKey
instructions. The Redial number, the name of the feature currently active,
messaging information, and telephone system error messages can also be
shown.
When your telephone is idle, the current date and time of day are displayed
continuously. But as soon as you make or receive a call, the display shows
information about that call, such as which line or trunk is being used, and the
duration of the call. This is useful when you are charging the cost of a call to a
customer or an account number.
the status indicator is...
off
solid on
flashing slowly
flashing rapidly
flashing in a slow on, fast off cycle on your
set's Line appearance
7

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Acd 2000 agentNetworks 50103300

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