Using Call Agent - Avaya 1140E User Manual

To use Answer Emergency:
AnsEmerg
(Goodbye)

Using Call Agent

Use the Call Agent
To use Call Agent:
CallAgt
AgentKey
or
1. When the LCD next to the
Emergency
Answer Emergency
Note 1: The Agent ID of the person
contacting you displays on your IP
Deskphone.
Note 2: The LCD remains lit as long as
you are on the call and your status is
displayed as Not Ready.
2. Press the
feature to contact an Agent.
1. Press the
2. Choose one of the following:
— Press a selected
— Dial the agent's Position ID.
Supervisor features
Answer
key flashes, press the
key.
Goodbye key to end the call.
Call Agent key.
Agent key.
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