Unparking A Call; Picking Up A Call To Another Extension; Picking Up A Call To Another Call Pickup Group - Avaya 9621G User Manual

Unparking a call

About this task
Use the Call Unpark feature to release a call from the extension at which it was parked, when
the extension is part of a coverage or hunt group.
Procedure
1. From the Phone screen, access the Features menu.
2. If necessary, scroll down to Call Unpark and touch the corresponding line.
3. Enter the original extension from which the call was parked.
4. Touch OK to release (unpark) the call.

Picking up a call to another extension

About this task
When your administrator has set up this feature, you can answer a call ringing at another
extension without having to be a member of a "pickup group."
Procedure
1. Scroll right from the Phone screen to access the Features menu.
2. If necessary, scroll down to Directed Call Pickup and touch OK .
3. Answer the call as you normally would.

Picking up a call to another call pickup group

About this task
When your administrator has set up this feature, you can answer a call ringing at a phone in
a call pickup group other than your own.
Procedure
1. Scroll right from the Phone screen to access the Features menu.
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Avaya one-X Deskphone SIP 9621G/9641G user guide for 9600 Series IP deskphones
Unparking a call
August 2012 93