Parking A Call; Unparking A Call; Call Pickup - Avaya J169 Manual

Advanced features

Parking a call

About this task
Use this procedure to park an active call on your phone extension.
Before you begin
Ensure that you are on a call.
Procedure
1. Press Main menu.
2. Scroll to Features, and press Select.
3. Scroll to Park Call, and press Select.

Unparking a call

About this task
Use this procedure to unpark the call from another phone.
Before you begin
Ensure that you have parked a call on your extension.
Procedure
1. Press Main menu.
2. Scroll to Features, and press Select.
3. Scroll to Unpark Call, and press Select.
4. Enter your phone extension number.
5. Press Select.

Call Pickup

With the Call Pickup feature, you can answer an incoming call on behalf of a pickup group
member. The administrator must add you to a Call Pickup group extension so that you can redirect
an incoming call of your group member to your phone. When Call Pickup feature is active on your
phone displays the incoming call of your group member on a call appearance line.
Avaya J100 Series IP Phones support the following three ways of Call Pickup in Avaya Aura
Communication Manager.
Ensure that your administrator configures the call pickup feature for your extension.
February 2021 Using Avaya J169 and J179 SIP IP Phones in Avaya Aura
Comments on this document? infodev@avaya.com
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