Chapter 16: About The Team Button; Answering An Active Call On A Monitored Extension - Avaya 9621G User Manual

Chapter 16: About the Team button

The Team button feature can be used to monitor the status of the extensions of your teammates from your
Deskphone. You can also answer any calls, which are ringing on your monitored extensions. The Team
button can also be used as a speed dial to call the monitored station when the monitored extension is in
idle state. You can also hear audible alerts for the monitored extensions on your deskphone.
Navigate to the Features Screen to see the monitored extensions.
The following table shows different icons regarding the Team Button feature:
Icon

Answering an active call on a monitored extension

Procedure
1. Go to the Features screen. The screen displays the statuses of the monitored
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Avaya one-X Deskphone SIP 9621G/9641G user guide for 9600 Series IP deskphones
Indication
The monitored extension is idle.
The monitored extension is on another call.
The monitored extension is idle, but the user has forwarded all incoming calls
to a different extension.
The monitored extension is on another call, and the user has forwarded all
incoming calls to another extension.
The monitored extension is idle, and the user has enabled Single Ringing.
The monitored extension is idle, and the user has enabled Multiple Ringing.
The monitored extension is busy on other call, and the user has enabled Single
Ringing.
The monitored extension is busy on other call, and the user has enabled Multiple
Ringing.
extensions.
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