Page 1: Operating Instructions
Operating Instructions User Guide For safe and correct use, be sure to read "Safety Information" before using the machine.
Page 3: Table Of Contents
TABLE OF CONTENTS Manuals for This Machine..........................9 Manuals List..............................10 Notice................................11 Important..............................11 User's Notes..............................11 How to Read This Manual..........................14 Symbols................................14 Notes................................14 Model-Specific Information..........................15 Available Units and Options for Each Model...................15 1. About This Product Guide to Components............................17 Front View..............................17 Rear View..............................18 Left Side View...............................19 Paper Feed Unit (SG 3110DN/SG 3110DNw)..................19 Paper Feed Unit (SG 7100DN).........................21...
Page 4 Installing the Print Cartridges...........................44 Plugging in the Power Cord and Turning the Power On................47 Confirming the Connection Method.......................50 Connecting the Computer and Installing the Software (USB Connection)..........51 Before Installing the Software........................51 Quick Install for USB............................53 Connecting the Computer and Installing the Software (Network Connection)..........55 Before Installing the Software........................55 Connecting the Machine via a Wireless LAN Interface................60 Quick Install for Network..........................64...
Page 5 Opening the [Printer Properties] Dialog Box...................107 Opening the [Printing Preferences] Dialog Box..................107 Opening from an Application........................107 Specifying Settings on [Accessories] Tab....................109 Conditions for Bidirectional Communication...................109 If Bidirectional Communication is Unavailable..................109 Printing................................111 Canceling Printing............................113 Canceling Printing from the Status Monitor.....................113 Canceling Printing Using the [Job Reset] Key..................113 Canceling Printing from the Taskbar......................116 4.
Page 6 Using the [Host Interface] Menu........................149 Changing the [Host Interface] Menu.......................152 Precautions to Take When Using in a Network..................152 Using the [PCL Menu]............................154 Changing the [PCL Menu]........................155 Using the [User Code] Menu........................157 Using the [Language] Menu.........................159 5. Monitoring and Configuring the Machine Using the Status Monitor..........................161 Using Web Image Monitor...........................162 Displaying Top Page..........................162...
Page 7 Canceling a Print Job from the Print Job Queue Window..............189 Opening Help on a Macintosh........................190 Displaying the Printer Driver Help from the Print Pane................190 Displaying the Printer Driver Help from the Mac Help................190 Software on the CD-ROM for Macintosh....................191 Files for Macintosh............................191 RPCS Raster Printer Drivers for Macintosh....................191 Manuals for Macintosh..........................191 7.
Page 8 Uninstalling..............................216 Uninstalling the Printer Driver........................216 Deleting Devices............................217 Removing the User Guide.........................218 Printing Does Not Start..........................220 Paper Is Not Fed or Delivered Normally.....................222 Paper Jam...............................224 Using the [Form Feed] Key to Remove Jammed Paper................225 Removing Paper Jammed in Tray 1......................226 Paper Jam in Tray 2/3..........................227 Removing Paper Jammed in the Multi Bypass Tray................228 Removing Paper Jammed under the Top Cover..................229 Paper Jam in the Duplex Unit........................231...
Page 9 No Paper/Tray Not Detected (Bypass Tray)..................254 Paper Size Mismatch/Paper Type Mismatch (Tray 1)................255 Paper Size Mismatch/Paper Type Mismatch (Tray 2/3)..............255 Paper Size Mismatch/Paper Type Mismatch (Bypass Tray)..............255 Paper Size Mismatch/Paper Type Mismatch (Auto Tray Select)............256 Cover Open...............................256 Cover Open / Print Cartridge(s) Not Detected..................258 Duplex Unit Not Detected........................260 Cartridge Almost Empty..........................260 Cartridge Empty............................260...
Page 10 Options and Consumables...........................279 When Using Windows Terminal Service/Citrix Presentation Server/Citrix XenApp......280 Operating Environment..........................280 Supported Printer Drivers..........................280 Limitations..............................280 Copyrights..............................282 expat................................282 JPEG LIBRARY............................282 print language emulations......................283 NetBSD..............................283 newlib.................................285 OpenSSL..............................300 Zilb................................302 Trademarks..............................303 INDEX ................................305...
Page 11: Manuals For This Machine
Manuals for This Machine Read this manual carefully before you use this machine. Refer to the manuals that are relevant to what you want to do with the machine. • Media differ according to manual. • A Web browser must be installed in order to view the html manuals. Safety Information This booklet contains important information about using the machine safely and correctly.
Page 12: Manuals List
Manuals List Manual Name Printed Manuals Provided HTML Manuals Provided Quick Installation Guide User Guide Safety Information...
Page 13: Notice
Notice Important In no event will the company be liable for direct, indirect, special, incidental, or consequential damages as a result of handling or operating the machine. For good output quality, the manufacturer recommends that you use genuine ink from the manufacturer. The manufacturer shall not be responsible for any damage or expense that might result from the use of parts other than genuine parts from the manufacturer with your office products.
Page 14 CHU097 1. Toothed rubber belt 2. Ink tubes 3. Paper pressing board 4. Feed belt • Take care not to let paper clips and other foreign objects fall inside the machine. • After you install the print cartridge and turn the machine on for the first time, the print head priming process will begin.
Page 15 • Print cartridges should be used up before their expiry date, ideally within six months of being removed from their packaging. • Cartridges that are no longer usable for printing reserve a small quantity of ink for maintenance usage. • Print cartridges and supplies comply with the manufacturer's safety specifications. To ensure safety and reliability, use genuine print cartridges and supplies.
Page 16: How To Read This Manual
How to Read This Manual Be sure to read this section before anything else. This guide uses Windows 7 procedures for its examples. Procedures and screens might vary depending on the operating system you are using. Symbols This manual uses the following symbols: Indicates points to pay attention to when using the machine, and explanations of likely causes of paper misfeeds, damage to originals, or loss of data.
Page 17: Model-Specific Information
Region A model, refer to the metric units. If your machine is a Region B model, refer to the inch units. Available Units and Options for Each Model The available units and options differ depending on the model. Unit/Option SG 2100N SG 3110DN SG 3110DNw SG 7100DN Paper Feed Unit...
Page 18 USB2.0 Equipment Equipment Equipment Equipment Wireless LAN Standard Not Available Not Available Not Available Interface Equipment SG 2100N/SG 7100DN model does not support the PCL printer driver. *1 Manual duplex printing is supported. For details, see the printer driver Help.
Page 19: About This Product
1. About This Product This chapter describes the names and functions of the machine's parts and options. Guide to Components Front View CTW012 1. Top Cover Normally, keep this cover closed. If you cannot locate paper jams, or jammed paper cannot be removed easily, you can check the condition of paper from the top of the machine.
Page 20: Rear View
1. About This Product 6. Print Cartridge (black) 7. Print Cartridge (cyan) 8. Print Cartridge (magenta) 9. Print Cartridge (yellow) 10. Ink Collector Unit 11. Right Front Cover Normally, keep this cover closed. Open this cover only when you need to install or replace the print cartridge or the ink collector unit.
Page 21: Left Side View
Guide to Components 1. Duplex Unit Turns the paper over when performing duplex printing. 2. Rear cover Open this to clear paper jams inside the machine. Left Side View CHU113 1. Power inlet Plug the power cord. 2. USB port Port for connecting the USB2.0 interface cable.
Page 22 1. About This Product Front View CHU043 Rear View CHU044 1. Tray 2/Tray 3 When using paper larger than A4, extend the tray. If you have attached two paper feed units one on top of the other, the unit on top is Tray 2, and the unit on the bottom is Tray 3.
Page 23: Paper Feed Unit (Sg 7100Dn)
Guide to Components Paper Feed Unit (SG 7100DN) This unit allows you to load additional 250 sheets. Only one unit can be attached. Front View CTW013 1. Paper Tray Cover Extension Pull out this cover when using the tray extension unit, so you can prevent the tray from being dusty. Do not pull out this cover if you do not use the extension unit.
Page 24: Multi Bypass Tray (Sg 3110Dn/Sg 3110Dnw)
1. About This Product CHU045 1. Duplex unit cover button Press to open the duplex unit cover. 2. Duplex unit cover Open to remove paper that has jammed inside the duplex unit. 3. Catches for the duplex unit attachment and detachment Press to unlock the duplex unit when detaching it.
Page 25: Multi Bypass Tray (Sg 7100Dn)
Guide to Components 1. Tabs for multi bypass tray attachment and detachment Press to lock the multi bypass tray before attaching it or to unlock the tray before detaching it. 2. Bypass tray extension Pull this out according to the paper size. 3.
Page 26: Control Panel
1. About This Product Control Panel CTW001 1. [Job Reset] key When the machine is online, press this key to cancel an ongoing print job. 2. Display Displays the current machine status and messages. 3. [Escape] key Press this key to return to the previous condition on the display. 4.
Page 27 Control Panel 8. Waste ink full indicator The amount of waste ink is indicated on the six-level display. A message appears when it is time to replace the ink collector unit. 9. Cartridge replacement indicator Each color corresponds to a print cartridge. K, C, M, and Y indicate black, cyan, magenta, and yellow, respectively.
Page 28: Attaching And Detaching Units And Options
1. About This Product Attaching and Detaching Units and Options • The following explains the warning messages on the plastic bag used in this product's packaging. • Keep the polythene materials (bags, etc.) supplied with this machine away from babies and small children at all times.
Page 29 Attaching and Detaching Units and Options Align the connecting parts of the machine and paper feed unit, and then lower the machine onto the paper feed unit. CTW034 Grip the center area at the base of the machine's sides. Lift it slowly and do not strain your body. Attach the clamping plate, and then secure it with a coin screw.
Page 30: Attaching And Detaching The Duplex Unit
1. About This Product Detaching the paper feed unit Press and hold down the [Power] key until it turns off, and then unplug the power cord. Disconnect the USB cable or Ethernet cable. Remove the coin screw, and then detach the clamping plate. (SG 7100DN) CTW004 Remove the machine and place it on a nearby flat and stable surface, and then detach the paper feed unit from the place where the machine was installed.
Page 31 Attaching and Detaching Units and Options • Before installing or removing options, always disconnect the power cord plugs from the wall outlet. • If the multi bypass tray is attached to the machine, turn the machine off and detach the multi bypass tray.
Page 32: Attaching And Detaching The Multi Bypass Tray
1. About This Product Disconnect the USB cable or Ethernet cable. Pressing the catches on both side of the duplex unit, detach the unit. CHU080 Attaching and Detaching the Multi Bypass Tray This section explains how to attach and detach the multi bypass tray. •...
Page 33 Attaching and Detaching Units and Options Attach the anti-topple stand, and then secure it with a coin screw. (SG 7100DN) CTW027 If the paper feed unit is in use, attach the anti-topple stand to it. CTW007 Attach the multi bypass tray while pressing the tabs on each side, and then push it in all the way.
Page 34 1. About This Product CHU257 Connect the power cord, USB cable, or Ethernet cable. • After attaching an option, check that the printer driver has recognized it. See page 109 "Specifying Settings on [Accessories] Tab", page 186 "Displaying the Machine Status on a Macintosh".
Page 35: Turning On/Off The Power
To specify a wait period for Energy Saver mode initiation, configure the system settings. See page 145 "Using the [System] Menu". • If the machine is in Energy Saver mode, the [Power] key lights. (SG 2100N/SG 3110DN/SG 3110DNw) •...
Page 36 1. About This Product • To cut electricity consumption completely, press the [Power] key for one second, and check that the [Power] key is turned off. Then, unplug the power cord from the wall outlet.
Page 37: Preparing For Printing
2. Preparing for Printing This chapter describes installation and setup procedures. Setup Procedure This section explains the tasks necessary for printing. Install and set up the machine by following the steps in the order shown. Step Task Reference for Full Details Check the installation environment.
Page 38: Checking The Computer And Installation Area
2. Preparing for Printing Checking the Computer and Installation Area The machine's location should be carefully chosen because environmental conditions greatly affect its performance. The area where the machine is to be placed • Do not use flammable sprays or solvents in the vicinity of this machine. Doing so could result in fire or electric shock.
Page 39 Checking the Computer and Installation Area • Make sure the room where you are using the machine is well ventilated and spacious. Good ventilation is especially important when the machine is used heavily. • To avoid malfunctions, position the machine away from the following: •...
Page 40 • Blue area: Recommended Range • The diagram below shows the ideal clearance for loading paper, replacing print cartridges, and removing jammed paper CTW062 SG 2100N/SG 3110DN/SG 3110DNw a. 26 cm (10.3 inches) b. 10 cm (4.0 inches) c. 45 cm (17.8 inches) d.
Page 41: Checking The Power Source
Checking the Computer and Installation Area b. 10 cm (4.0 inches) c. 70 cm (27.6 inches) d. 3 cm (1.2 inches) e. 35 cm (13.8 inches) * A clearance of 38 cm (15.0 inches) is necessary if the multi bypass tray is attached. Checking the power source •...
Page 42: Checking The Computer To Be Connected
• Be sure to push the plug of the power cord fully into the wall outlet. Partially inserted plugs create an unstable connection that can result in unsafe buildup of heat. (mainly Europe and Asia) SG 2100N • 220-240 V: 50/60 Hz 0.4 A SG 3110DN/SG 3110DNw •...
Page 43 Checking the Computer and Installation Area Microsoft Windows Server 2003/2003 R2/2008/2008 R2 • 80-100 MB or more available hard disk space • To operate this machine, your computer must have at least the amount of memory necessary to run its operating system.
Page 44: Checking The Supplied Items And Unpacking The Machine
2. Preparing for Printing Checking the Supplied Items and Unpacking the Machine • The following explains the warning messages on the plastic bag used in this product's packaging. • Keep the polythene materials (bags, etc.) supplied with this machine away from babies and small children at all times.
Page 45 Checking the Supplied Items and Unpacking the Machine • Safety information • CD-ROM; User Guide is included on this. Take off the protective covering. Remove the plastic bag. Lift the machine and move it to the place where you want to install it. Grip the indented area at the base of the machine's sides, as shown.
Page 46: Installing The Print Cartridges
2. Preparing for Printing Installing the Print Cartridges • Keep ink and ink containers out of reach of children. • If ink gets into contact with eyes, wash eyes immediately with running water. Consult a doctor if necessary. • If ink is ingested, induce vomiting by drinking a strong saline solution. Consult a doctor immediately.
Page 47 Installing the Print Cartridges CHU042 • Be sure to install the unused print cartridge that is supplied. Installing any other cartridge could result in incomplete ink filling and malfunction. Remove the packaging from the print cartridges. Do not touch the ink supply ports or silicon substrates of print cartridges. Open the right front cover.
Page 48 2. Preparing for Printing Close the right front cover. CHU038...
Page 49: Plugging In The Power Cord And Turning The Power On
Plugging in the Power Cord and Turning the Power On Plugging in the Power Cord and Turning the Power On Before connecting the machine to a computer, connect the machine's power cord and turn the machine • Do not use any power sources other than those that match the specifications shown in this manual.
Page 50 2. Preparing for Printing • If the power cord is damaged and its inner wires are exposed or broken, contact your service representative for a replacement. Use of damaged power cords could result in fire or electric shock. • Be sure to locate the machine as close as possible to a wall outlet. This will allow easy disconnection of the power cord in the event of an emergency.
Page 51 Plugging in the Power Cord and Turning the Power On Plug the power cord fully into the wall outlet. CHU048 The surface should be level within two degrees. Make sure the power cord is not trapped under the machine. Press the [Power] key. CTW008 The machine starts feeding ink into its print heads.
Page 52: Confirming The Connection Method
2. Preparing for Printing Confirming the Connection Method This machine supports local and network connection. Before installing the software, check how the machine is connected. • The printer drivers do not support clustering technology under Windows Server 2003/2003 R2/2008. To install the following software applications, press the corresponding Installation Key: Installation Key Installed Software Quick Install for USB...
Page 53: Connecting The Computer And Installing The Software (Usb Connection)
Connecting the Computer and Installing the Software (USB Connection) Connecting the Computer and Installing the Software (USB Connection) After setting up the hardware and making a test print, connect the machine to your computer. This section explains how to connect the machine to a computer using a USB cable, and how to install the software using "Quick Install for USB".
Page 54 2. Preparing for Printing Turn on the power of the computer. Quit all applications currently running. If the "Add New Hardware Wizard" appears, click [Cancel], and then turn the machine off. Open the port cover. CHU091 Insert the USB cable's hexagonal (type B) plug firmly into the port. CHU109 Close the port cover.
Page 55: Quick Install For Usb
Connecting the Computer and Installing the Software (USB Connection) Quick Install for USB Follow the procedure below to install the printer driver and the User Guide. • Do not turn the machine on until you have read how to do so. CHU042 •...
Page 56 2. Preparing for Printing Check the installation result, and then click [Next >]. Installation starts. Click [Finish]. The printer driver and the User Guide are now installed. • The installer launch automatically as Auto Run programs when you insert the CD-ROM. Auto Run might not work automatically with certain OS settings.
Page 57: Connecting The Computer And Installing The Software (Network Connection)
Connecting the Computer and Installing the Software (Network Connection) Connecting the Computer and Installing the Software (Network Connection) After setting up the hardware and making a test print, connect the machine to your computer. This section explains how to connect the machine to a computer via Ethernet or a wireless LAN and how to use "Quick Install for Network".
Page 58 2. Preparing for Printing Open the port cover. CHU091 Pull the wireless LAN cable out, and then plug the Ethernet cable into the port. CHU093 Store the wireless LAN cable in its container. CHU094 Connect the other end of the cable to the machine's network, such as to a hub. Check the LEDs on the Ethernet port.
Page 59 Connecting the Computer and Installing the Software (Network Connection) CHU123 1. Indicator (green) Lights whenever the machine is properly connected to the network. 2. Indicator (yellow) Lights whenever the machine is sending or receiving data via the network. Close the port cover. CHU095 Network settings for ethernet and wireless LAN Make the following network settings according to the network interface you are using.
Page 60 2. Preparing for Printing Setting Name Value IPv4 Subnet M. 0.0.0.0 IPv4 Gatewy.Ad. 0.0.0.0 IPv6 DDNS IPv6 DNS ServerAddress 1 and 2 : "::" DHCPv6 IPv6 Statlss Ad IPv6 Address Link-local Add. : "::" Lk-lcAd PrfxLen : 64 Stateless Add.1 : "::" StlsAd1 PrfxLen : 64 Stateless Add.2 : "::"...
Page 61: Host Interface
Connecting the Computer and Installing the Software (Network Connection) Setting Name Value Pmt SSL/TLS Com IPv4: Active IPv6: Active The following example explains how to allocate an IPv4 address. Press the [Power] key. CTW008 Press the [ /Menu] key. CTW010 Press the [ ] or [ /Menu] key to display the [Host Interface] menu, and then press the [#Enter] key.
Page 62: Connecting The Machine Via A Wireless Lan Interface
2. Preparing for Printing Press the [ ] or [ /Menu] key to select [IPv4 Address], and then press [#Enter] key. Network Setup IPv4 Address The current IP address appears on the display. Press the [ ] or [ /Menu] key to enter the left most entry field of the IP address, and then press the [#Enter] key.
Page 63: Easy Setup
Connecting the Computer and Installing the Software (Network Connection) Setting Name Default SSID blank Security Method Not Active Easy Setup To specify the wireless LAN settings, select either [Easy Setup] or [SSID]. If you select [SSID], specify [Security Method]. Setting the Easy Setup Select [Easy Setup] if you want to configure wireless LAN settings using Wi-Fi Protected Setup (WPS).
Page 64 2. Preparing for Printing 9. Press the [#Enter] key. PIN Method 1. Start the wireless LAN access point. 2. Switch on the machine. 3. Press the [ /Menu] key. 4. Press the [ ] or [ /Menu] key to display the [Host Interface] menu, and then press the [#Enter] key.
Page 65 Connecting the Computer and Installing the Software (Network Connection) Menu: Host Interface 3. Press the [ ] or [ /Menu] key to display [Wireless LAN], and then press the [#Enter] key. Host Interface: Wireless LAN 4. Press the [ ] or [ /Menu] key to select [SSID], and then press the [#Enter] key. Wireless LAN: SSID If an SSID has been set, you can check the current SSID setting.
Page 66: Quick Install For Network
2. Preparing for Printing 4. Press the [ ] or [ /Menu] key to select [Security Method], and then press the [#Enter] key. Wireless LAN: Security Method 5. Press the [ ] or [ /Menu] key to select [WEP], [WPA], or [WPA2], and then press the [#Enter] key.
Page 67 Connecting the Computer and Installing the Software (Network Connection) • Only administrators can perform this installation. Log on as a member of the Administrators group. Notes on the Installation Although the Windows security warning may appear during installation, ignore it and continue with the installation.
Page 68: Installing And Opening The User Guide
2. Preparing for Printing Installing and Opening the User Guide Follow the procedure below to install the User Guide only. If you installed the software when performing [Quick Install for USB] or [Quick Install for Network], there is no need to install it again here. Insert the CD-ROM in the CD-ROM drive.
Page 69: Opening The User Guide When An Error Message Appears On The Status Monitor
Installing and Opening the User Guide • Depending on your computer's operating environment, the HTML manual you select will be one of the following: • Standard version • Simplified version • If you are using an earlier or non-recommended browser and the simplified version of the documentation does not appear automatically, open index.htm, which can be found in the following folder on the CD-ROM: MANUAL_HTML\DATA\LANG\(language)\op_guide\unv •...
Page 70: Opening The User Guide From The Cd-Rom
2. Preparing for Printing Opening the User Guide from the CD-ROM This section explains how to open the User Guide from the supplied CD-ROM. Insert the CD-ROM in the CD-ROM drive. The installer launch automatically as Auto Run programs when you insert the CD-ROM. Auto Run might not work automatically with certain OS settings.
Page 71: Installing The Printer Drivers For A Usb Connection
Installing the Printer Drivers for a USB Connection Installing the Printer Drivers for a USB Connection This section explains how to install only the printer driver when the machine is connected to a computer via USB. If you installed the printer driver by performing Quick Install for USB, there is no need to install it again here.
Page 72 If a dialog box asking whether you want to restart now appears, select [Yes, restart now.], and then click [Finish]. SG 2100N Insert the CD-ROM in the CD-ROM drive. Do not turn the machine on until you have read how to do so.
Page 73 Installing the Printer Drivers for a USB Connection Select the machine model you want to use, and then click [Next >]. Check that the power of the machine is off, and then click [Next >]. Although the Windows security warning may appear during installation, ignore it and continue with the installation.
Page 74: Sharing The Printer
2. Preparing for Printing Sharing the Printer This section explains how to share the printer over a network by connecting it via USB. To share the printer, specify the settings for sharing it on the computer that it is connected to so that the computer acts as a print server.
Page 75 Installing the Printer Drivers for a USB Connection Click [Change advanced sharing settings]. For Windows XP or Windows Server 2008, click [Local Area Connection] to highlight it, and then, in the [File] menu, click [Properties] and go to Step 6. For Windows Vista, in the [Sharing and Discovery] section, click [Off] or [On] next to [Printer sharing], and then go to Step 6.
Page 76: Installing The Printer Drivers For A Network Connection
2. Preparing for Printing Installing the Printer Drivers for a Network Connection For a network connection, you can either perform direct printing (over a peer-to-peer network) using the Windows printer port or access the printer as a network printer via the print server. Using this Printer as the Windows Printing Port CHU021 Operating System...
Page 77: Using The Standard Tcp/Ip Port
Select the model of printer you want to use. (SG 3110DN/SG 3110DNw/SG 7100DN) Click [Connect to a printer port or LAN], and then click [Next >]. (SG 2100N) • To search for printers automatically, select [Search for printers automatically], and then follow the wizard's instructions.
Page 78: Using The Lpr Port
2. Preparing for Printing • If you do not search for a printer, select [Do not search]. In this example procedure, [Do not search] is selected. Click [+] to display the printer settings. Click [Port:], and then click [Add]. Click [Standard TCP/IP], and then click [OK]. Click [Next >].
Page 79 Select the model of printer you want to use. (SG 3110DN/SG 3110DNw/SG 7100DN) Click [Connect to a printer port or LAN], and then click [Next >]. (SG 2100N) • To search for printers automatically, select [Search for printers automatically], and then follow the wizard's instructions.
Page 80: Using The Wsd Port
2. Preparing for Printing Using the WSD Port This describes how to install the PCL printer driver using the WSD port. • The WSD port can be used under Windows Vista/7, or Windows Server 2008/2008 R2. • Only administrators can perform this installation. Log on as a member of the Administrators group. •...
Page 81 Installing the Printer Drivers for a Network Connection DRIVERS\X64\PCL5C\X64\(language)\DISK1 • PCL 6 printer driver for the 32-bit Windows DRIVERS\X86\PCL6\XP_VISTA\(language)\DISK1 • PCL 6 printer driver for the 64-bit Windows DRIVERS\X64\PCL6\X64\(language)\DISK1 Click [OK]. Select the printer you want to use, and then click [Next]. Follow the instructions on the screens.
Page 82: Using The Ipp Port
2. Preparing for Printing • RPCS raster printer driver for the 64-bit Windows DRIVERS\X64\RPCS_R\X64\DISK1 • PCL 5c printer driver for the 32-bit Windows DRIVERS\X86\PCL5C\XP_VISTA\(language)\DISK1 • PCL 5c printer driver for the 64-bit Windows DRIVERS\X64\PCL5C\X64\(language)\DISK1 • PCL 6 printer driver for the 32-bit Windows DRIVERS\X86\PCL6\XP_VISTA\(language)\DISK1 •...
Page 83: Using The Smartdevicemonitor For Client Port
Installing the Printer Drivers for a Network Connection Insert the CD-ROM in the CD-ROM drive. If the [AutoPlay] dialog box appears, click [Close]. Click [Browse...], and then specify a location for the INF file. The Drivers are in the following folders on the supplied CD-ROM. •...
Page 84 Select the model of printer you want to use. (SG 3110DN/SG 3110DNw/SG 7100DN) Click [Connect to a printer port or LAN], and then click [Next >]. (SG 2100N) • To search for printers automatically, select [Search for printers automatically], and then follow the wizard's instructions.
Page 85: Using As The Windows Network Printer
Select the program you want to use, and then click [Next >]. (SG 3110DN/SG 3110DNw) Select the model of printer you want to use. (SG 3110DN/SG 3110DNw/SG 7100DN) Click [Connect to a printer port or LAN], and then click [Next >]. (SG 2100N)
Page 86 2. Preparing for Printing • To search for printers automatically, select [Search for printers automatically], and then follow the wizard's instructions. • To search for a printer by its IP address, select [Search for printers by specified IP Address], and then follow the wizard's instructions. •...
Page 87: Downloading Utility Software
Downloading Utility Software Downloading Utility Software This section explains the utility software for this machine. SmartDeviceMonitor for Client SmartDeviceMonitor for Client allows you to manage and print various data such as files created with an application, images scanned with a scanner, and existing images as one document. SmartDeviceMonitor for Client has the following functions: •...
Page 88: Paper
2. Preparing for Printing Paper This section explains the available paper types and how to load paper. Loadable Paper Sizes and Quantities Tray 1 (SG 2100N/SG 3110DN/SG 3110DNw) Type Size Paper capacity Plain / Inkjet Plain Paper A4 (210 × 297 mm) Load: 250 sheets A5 (148 ×...
Page 89 Paper Type Size Paper capacity Envelope Com10 Envelope (4 × 9 Load: 20 sheets Monarch Envelope (3 × 7 Stack: 20 sheets C6 Envelope (114 × 162 mm) C5 Envelope (162 × 229 mm) DL Envelope (110 × 220 mm) (mainly North America) Tray 1 (SG 7100DN) Type...
Page 90 2. Preparing for Printing Type Size Paper capacity Glossy Paper A4 (210 × 297 mm) Load: 20 sheets Stack: 1 sheet Envelope Com10 Envelope (4 × 9 Load: 20 sheets Monarch Envelope (3 × 7 Stack: 20 sheets C6 Envelope (114 × 162 mm) C5 Envelope (162 ×...
Page 91 Paper Tray 2 (SG 7100DN) Type Size Paper capacity Plain / Inkjet Plain Paper A3 (297 × 420 mm) Load: 250 sheets A4 (210 × 297 mm) Stack: 100 sheets A5 (148 × 210 mm) A6 (105 × 148 mm) B4 JIS (257 ×...
Page 92 2. Preparing for Printing Bypass tray (SG 3110DN/SG 3110DNw) Type Size Paper capacity Plain / Inkjet Plain Paper A4 (210 × 297 mm) Load: 100 sheets A5 (148 × 210 mm) Stack: 100 sheets A6 (105 × 148 mm) B5 JIS (182 × 257 mm) Letter (8 ×...
Page 93 Paper Bypass tray (SG 7100DN) Type Size Paper capacity Plain / Inkjet Plain Paper A4 (210 × 297 mm) Load: 100 sheets (60-80 g/m (16 LB. A5 (148 × 210 mm) Stack: 100 sheets BOND-20 LB. BOND)) A6 (105 × 148 mm) B5 JIS (182 ×...
Page 94 2. Preparing for Printing Type Size Paper capacity Plain / Inkjet Plain Paper Custom paper sizes Load: 10 sheets Vertical: 297.0-1295.4 mm Stack: 10 sheets (11.00-51.00 inches) Horizontal: 148.0-330.0 mm (8.50-12.99 inches) Glossy Paper A4 (210 × 297 mm ) Load: 1 sheet Stack: 1 sheet Envelope...
Page 95 Paper Compatible paper sizes for duplex printing (SG 3110DN/SG 3110DNw) Type Size Plain / Inkjet Plain Paper A4 (210 × 297 mm) A5 (148 × 210 mm) A6 (105 × 148 mm) B5 JIS (182 × 257 mm) Letter (8 ×...
Page 96: Paper Handling Precautions
2. Preparing for Printing Paper Handling Precautions • When loading paper, take care not to trap or injure your fingers. Loading precautions • Load only supported paper in the paper tray. • Load paper with the paper grain parallel to the feed direction. •...
Page 97 Paper CHU023 • Before loading envelopes, make sure their edges are sharply creased by rubbing the edges with a pen or similar object. CHU024 Correct orientation of pre-printed paper when loaded in the Tray 1-3 Load paper print side down, shorter edge pointing in the paper feed direction. CHU025 Correct orientation of pre-printed paper when loading it in the bypass tray Load paper print side up, shorter edge pointing in the paper feed direction.
Page 98: Paper Storage Precautions
2. Preparing for Printing CHU026 1. To print over a portrait image: Load paper so that its top edge is pointing in the paper feed direction. 2. To print over a landscape image: Load paper so that its right edge is pointing in the paper feed direction. Paper storage precautions If stored under adverse conditions, even paper suitable for printing can cause paper jams, poor print quality, or machine malfunctions.
Page 99 Paper Glossy paper • The time it takes for the ink to dry depends on the kind of printed image and the environmental conditions. To ensure water and oil resistance, leave the printed sheet to dry for about a day. •...
Page 100: Printable Area
2. Preparing for Printing • absorbent • dry and conducive to static buildup • already printed on (such as the back of pre-printed paper) • pre-printed (unless specified) • heat sensitive/non-carbon • too thick or thin • pre-stitched • glued or tacked •...
Page 101 Paper CHU028 a. Output Direction b. Printable Area c. 8 mm (0.4 inches) d. 38 mm (1.5 inches) e. 3 mm (0.2 inches)
Page 102: Loading Paper
2. Preparing for Printing Loading Paper Load paper into the paper tray. • When loading paper, take care not to trap or injure your fingers. Loading Paper into Tray 1-3 Hold the tray grip, pull the tray halfway out, lift it slightly ( ), and then pull it out further ( ).
Page 103 Loading Paper Load paper with the print side face down but not over the limit mark. CHU100 Squeeze the front end paper guide, and then slide it to touch the edge of the paper. CHU099 Push the tray gently in until it stops. CTW056 Before you push Tray 1 in, make sure the output ramp is closed.
Page 104: Extending The Paper Tray To Load Paper
2. Preparing for Printing Pull out the output ramp extension. CHU055 Extending the Paper Tray To Load Paper Hold the tray grip, pull the tray halfway out, lift it slightly ( ), and then pull it out further ( ). CHU077 Pull the tray out completely.
Page 105 Loading Paper Pull out the tray extension. CHU102 Slide both tabs to the original positions, and then lock the tray. CTW030 Pinch the catch of the paper guide on the right side, slide the paper guides to match the size of paper you want to load, and then push the end paper guide out until there is space between them.
Page 106 2. Preparing for Printing Load paper with the print side face down but not over the limit mark. CHU105 Squeeze the front end paper guide, and then slide it to touch the edge of the paper. CHU106 Pull out the paper tray cover extension. (SG 7100DN) CTW014...
Page 107: Loading Paper Into Bypass Tray
Loading Paper Push the tray gently in until it stops. CTW015 Pull out the output ramp extension. CTW016 • Do not use the tray extension for A4 (Letter) size paper or smaller paper. Loading Paper into Bypass Tray Pull out the bypass tray extension and adjust the position of the paper guide to match the size of the paper you want to load.
Page 108 2. Preparing for Printing Press the lever on the side of the paper guide while moving the guide. Adjust the position of the paper guide before loading paper. Load paper with the print side face up but not over the limit mark. CHU074...
Page 109: Specifying The Printer Driver Settings
3. Specifying the Printer Driver Settings This chapter describes how to print documents using the printer driver. Opening the Printer Driver Dialog Box Opening the [Printer Properties] Dialog Box On the [Start] menu, click [Devices and Printers]. For Windows Vista or Windows Server 2008, click [Control Panel]. Then click [Hardware and Sound], and then click [Printers].
Page 110 3. Specifying the Printer Driver Settings How to open the [Printing Preferences] dialog box differs depending on the application. From most applications, the [Printing Preferences] dialog box can be opened by clicking [Print...] or [Page Setup...] on the [File] menu, and then clicking [Preferences]. For details, see Help of the application. On the [File] menu, click [Print...].
Page 111: Specifying Settings On [Accessories] Tab
Specifying Settings on [Accessories] Tab Specifying Settings on [Accessories] Tab Conditions for Bidirectional Communication If bidirectional communication is enabled, the machine's information is automatically sent to your computer. You can also check the machine's status from your computer. If bidirectional communication is enabled and the option is not recognized, turn the machine off, and then turn it on again.
Page 112 3. Specifying the Printer Driver Settings Select the paper size in the [Paper Size:] list. Click [Modify Input Tray/Paper Size]. Click [OK]. Click [OK] to close the [Printer Properties] dialog box. • If you add an optional tray to an existing printer, you must refresh the settings on the printer's [Accessories] tab.
Page 113: Printing
Printing Printing • You cannot load thick paper or envelopes in Tray 2 or 3. • Curled paper may jam. Straighten any curls within 2 mm (0.08 inches) before loading. • Load paper with the print side face down in Trays 1-3. •...
Page 114 3. Specifying the Printer Driver Settings Click [OK]. • For details about the number of sheets that you can load in the paper tray and that can be stacked on the output ramp, see page 86 "Loadable Paper Sizes and Quantities". •...
Page 115: Canceling Printing
Canceling Printing Canceling Printing Print jobs can be canceled from either a machine or computer. How to cancel print jobs differs according to their job status. Check the job status first. Canceling a print job already sent to the machine Cancel the print job using the Status Monitor or pressing the [Job Reset] key.
Page 116 3. Specifying the Printer Driver Settings Press the [Job Reset] key. CHU005 The confirmation screen appears. Job Reset? Current Job Press the [#Enter] key. CTW017 Only the print job being printed is deleted. If there are other print jobs waiting, they will be printed after the current print job is deleted. It takes time to cancel the print job.
Page 117: Reset All
Canceling Printing Press the [Job Reset] key. CHU005 The confirmation screen appears. Job Reset? Current Job Press [ ] or [ /Menu] key to display [Job Reset? All Jobs], and then press the [#Enter] key. Job Reset? All Jobs CTW017 The confirmation screen appears.
Page 118: Canceling Printing From The Taskbar
3. Specifying the Printer Driver Settings Canceling Printing from the Taskbar Follow the procedure below to cancel a print job in the printer queue. Double-click the machine icon on the taskbar. Select the print job you want to cancel, and then click [Cancel] on the [Document] menu.
Page 119: Machine Setup Menus
4. Machine Setup Menus This section describes the menu items for configuring and adjusting machine settings. Making Machine Settings Using the Control Panel Counter You can check how many sheets have been printed. Menu Show Counter Print See page 122 "Using the [Counter] Menu". Paper Input You can configure the paper tray settings.
Page 120 4. Machine Setup Menus See page 128 "Using the [List/Test Print] Menu". Maintenance You can adjust the print quality. Menu Nozzle Check Head-cleaning Head-flushing Head Position Adj.Paper Feed Registration Date/Time Key Repeat Dry-delay (Exit) Dry-delay (Dup) Paper Feed Test De-condensation See page 130 "Using the [Maintenance] Menu".
Page 121 Making Machine Settings Using the Control Panel Menu Unit of Measure Page Size Paper Type Preprinted Ppr Copies Duplex Blank Pg. Print Tray Switching Uni-direct.Prt. Density Color Mode Recycl.Ppr.Mode Ppr. Size Error Pg Recov. Error Ink C.U. Space See page 145 "Using the [System] Menu". Host Interface You can configure settings related to connection and communication.
Page 122 4. Machine Setup Menus PCL Menu You can specify settings applied when using the PCL driver. Menu Orientation Form Lines Font Source Font Number Point Size Font Pitch Symbol Set Courier Font Ext. A4 Width Append CR to LF Resolution See page 154 "Using the [PCL Menu]".
Page 123 Making Machine Settings Using the Control Panel Language You can select which language the menu is displayed in. Menu English German French Italian Dutch Danish Swedish Norwegian Spanish Finnish Portuguese Czech Polish Hungarian The [Language] menu will be displayed in English. See page 159 "Using the [Language] Menu".
Page 124: Using The [Counter] Menu
4. Machine Setup Menus Using the [Counter] Menu You can check and print out the printer's counter figures. Show Counter You can check on the display the number of prints made by the printer. • Color: Indicates the total number of color originals printed using the printer driver's [Color] setting. •...
Page 125 Using the [Counter] Menu • Coverage 0 Indicates a print coverage ratio between 0 and 5%. • Coverage 5 Indicates a print coverage ratio between 5 and 20%. • Coverage 20 Indicates a print coverage ratio of 20% and higher. About coverage counter "Coverage"...
Page 126: Displaying The Counter
4. Machine Setup Menus Displaying the Counter This section explains how to display the counter. Press the [ /Menu] key. Press [ ] or [ /Menu] key to display [Counter], and then press the [#Enter] key. Menu: Counter Press [ ] or [ /Menu] key to display [Show Counter], and then press the [#Enter] key. Counter: Show Counter Press [ ] or [ /Menu] key, and then check the [Color:], [Black:], and [EconClr:] on the...
Page 127: Differences Between The Counter And The Total Counter
Using the [Counter] Menu Differences Between the Counter and the Total Counter The counter numbers you can check from the [Counter] menu on the display may differ from the total counter numbers that appear on the system configuration page. The values the total counter displays include the numbers of the printed pages, test patterns, system configuration pages, or counter printouts, so the values may be greater than those on the [Counter] menu.
Page 128: Using The [Paper Input] Menu
4. Machine Setup Menus Using the [Paper Input] Menu This section explains the settings you can specify in the [Paper Input] menu, such as those for the size and type of the paper loaded in each paper tray. The very first time you load paper or anytime you change to a different size or type of paper, you must specify the paper settings using [Paper Input] menu.
Page 129: Paper Input
Using the [Paper Input] Menu Press the [ ] or [ /Menu] key to display [Tray Paper Size], and then press the [#Enter] key. Paper Input: Tray Paper Size Press the [ ] or [ /Menu] key to display the paper tray you want to specify, and then press the [#Enter] key.
Page 130: Using The [List/Test Print] Menu
4. Machine Setup Menus Using the [List/Test Print] Menu Use the [List/Test Print] menu to check that the machine is working properly and to also check the machine's system configuration and settings. Config. Page You can print the current configuration of the machine. Color Demo Page You can print color samples.
Page 131: Interpreting The Configuration Page
Using the [List/Test Print] Menu Interpreting the Configuration Page System Reference Information such as the counter numbers (Pages Printed), the machine's version, attached options, printer language name, and remaining amount of ink are printed in this area. Paper Input The specified Tray Priority setting and the specified settings in the [Paper Input] menu, such as the size and type of paper loaded in each paper tray, are printed in this area.
Page 132: Using The [Maintenance] Menu
4. Machine Setup Menus Using the [Maintenance] Menu You can specify machine maintenance settings for adjusting settings such as gradation and density. Nozzle Check Print a test pattern to check that print head nozzles become clogged. If nozzle problems occur, print head nozzles become clogged and ink cannot be ejected properly. This will result in lower print quality.
Page 133: Nozzle Check
Using the [Maintenance] Menu Dry-delay (Dup) To prevent spoiling of duplex-printed copies, select a print delivery interval to allow them to dry. The interval must be long enough to allow a duplex-printed sheet to dry. You can specify an interval between 1 and 20 seconds. Default: [Off] Paper Feed Test You can eject a sheet of paper without printing anything on it.
Page 134: Head-Cleaning
4. Machine Setup Menus Using the test pattern, check for print head clogging and the number of the clogged head. The number appearing above each color in the test pattern is the number of the print head. The print head for cyan and black is [Head 1]. The print head for yellow and magenta is [Head 2].
Page 135 Using the [Maintenance] Menu • Do not turn the machine off during print head cleaning. If the machine is turned off during print head cleaning, start again from the beginning. Press the [ /Menu] key. Press the [ ] or [ /Menu] key to display [Maintenance], and then press the [#Enter] key. Menu: Maintenance Press the [ ] or [ /Menu] key to display [Head-cleaning], and then press the [#Enter]...
Page 136: Head-Flushing
4. Machine Setup Menus Press the [Job Reset] and [Form Feed] keys at the same time. CHU254 The following message appears: Press # to clean heads Press the [#Enter] key. Head cleaning starts. Head-flushing Follow the procedure below to perform a thorough print head cleaning. Because head flushing consumes more ink than head cleaning, do it only if the print head cannot be cleaned properly by head cleaning.
Page 137: Head Position
Using the [Maintenance] Menu Press the [ ] or [ /Menu] key to select a color, and then press the [#Enter] key. Head-flushing: All Heads To clean all the print heads, select [All Heads]. To clean the print head for cyan and black, select [Head 1]. To clean the print head for yellow and magenta, select [Head 2].
Page 138: High Speed
4. Machine Setup Menus Press the [ ] or [ /Menu] key to display [Pr.Test Pattern], and then press the [#Enter] key. Head Position: Pr.Test Pattern Press the [ ] or [ /Menu] key to select the target's resolutions, and then press the [# Enter] key.
Page 139 Using the [Maintenance] Menu CHU018 Each vertical line is made of an upper part and lower part. If the print head is not properly positioned, the vertical line will be displayed as two disconnected lines, so that the line looks misaligned.
Page 140: Adj.paper Feed
Check the optimal adjustment values on the printed test pattern. The procedure is explained using the SG 2100N/SG 3110DN/SG 3110DNw as an example. The optimal adjustment value is the number that appears on the left of the lightest gray square with straight horizontal lines on both sides.
Page 141 Using the [Maintenance] Menu CFT161 When horizontal lines beside the lightest gray square are broken, select the optimal adjustment value by referring to the lines broken in the opposite direction. When the "+2" square is the lightest gray square and the "+6" horizontal lines are broken in the opposite direction, the optimal adjustment value is between "+3"...
Page 142: Registration
4. Machine Setup Menus Registration Follow the procedure below to adjust where to start printing on paper loaded in each paper tray after checking the test pattern printed. Press the [ /Menu] key. Press the [ ] or [ /Menu] key to display [Maintenance], and then press the [#Enter] key. Menu: Maintenance Press the [ ] or [ /Menu] key to display [Registration], and then press the [#Enter] key.
Page 143 Using the [Maintenance] Menu The optimal adjustment value is the difference between the single vertical line and the cross's vertical line that you can see when the folded paper is held up to light. When the difference is one calibration mark in the "+" direction, the optimal adjustment value for the [Read Direction] is "+1.0".
Page 144: Setting The Date And Time
4. Machine Setup Menus Setting the Date and Time Use the following procedure to specify the date, time, and time zone. Date setting Press the [ /Menu] key. Press the [ ] or [ /Menu] key to display [Maintenance], and then press the [#Enter] key. Menu: Maintenance Press the [ ] or [ /Menu] key to display [Date/Time], and then press the [#Enter] key.
Page 145: Time Setting
Using the [Maintenance] Menu Press the [ ] or [ /Menu] key to display [Date/Time], and then press the [#Enter] key. Maintenance: Date/Time Press the [ ] or [ /Menu] key to display [Time Setting], and then press the [#Enter] key. Date/Time: Time Setting Press the [ ] or [ /Menu] key to set the time, and then press the [#Enter] key.
Page 146: De-Condensation
4. Machine Setup Menus Press the [Escape] key. De-condensation If the "SC570-00 Power Off On / Call Service if error reoccurs" message appears, there might be condensation inside the machine. You can dry the machine's interior by performing the de-condensation procedure.
Page 147: Using The [System] Menu
Using the [System] Menu Using the [System] Menu You can set basic functions required to use the machine. The machine can be used on factory default, but the configuration can be changed depending on the condition of the user. The changed condition holds even if the machine is turned off.
Page 148 4. Machine Setup Menus Unit of Measure You can switch the measurement between "mm" and "inch". (mainly Europe and Asia) Default: [mm] (mainly North America) Default: [inch] Page Size You can select the default paper size. (mainly Europe and Asia) Default: [A4 (210 ×...
Page 149 Using the [System] Menu Uni-direct.Prt. You can configure the machine to eject ink only when the head is moving in a particular direction. Normally, the way the ink is ejected depends on the paper type. For example, printing is usually bidirectional if [Plain] has been selected in the printer driver. However, if you select [Always], even plain paper will be printed unidirectionally.
Page 150: Changing The [System] Menu
4. Machine Setup Menus Changing the [System] Menu The following procedure is an example of setting the Energy Saver mode. Press the [ /Menu] key. Press [ ] or [ /Menu] key to display [System], and then press the [#Enter] key. Menu: System Press [ ] or [ /Menu] key to display [Energy Saver], and then press the [#Enter] key.
Page 151: Using The [Host Interface] Menu
Using the [Host Interface] Menu Using the [Host Interface] Menu In the [Host Interface] menu, you can specify settings related to connection and communication. Settings made using the [Host Interface] menu remain effective even if you turn the machine off. To configure the machine's network settings, use the [Network Setup] menu.
Page 152 4. Machine Setup Menus Contact your network administrator for information about the network configuration. Default: [11.22.33.44] IPv4 Subnet M. You can specify the subnet mask. When DHCP is set to on, the subnet mask cannot be changed. To change it, set DHCP to off. Contact your network administrator for information about the network configuration.
Page 153 Using the [Host Interface] Menu Default: [Active] IPsec Specify the machine's IPsec function Active/Not Active. Default: [Off] MAC Address Displays the machine's MAC address (physical address). Ethernet Speed Set the access speed for networks. Select a speed that matches your network environment. [Auto Select] should usually be selected.
Page 154: Changing The [Host Interface] Menu
4. Machine Setup Menus USB Setting You can specify the settings related to communication when the computer and machine are connected via USB. Usually, you do not need to change these settings. After changing this setting, turn the machine off, and then turn it on again. USB Speed Default: [Auto] Port Setting...
Page 155 Using the [Host Interface] Menu • The IP address acquired from DHCP can be checked on the configuration page. For details about printing a configuration page, see page 128 "Using the [List/Test Print] Menu". • When there are multiple DHCP servers, make the same configuration for all. This printer uses information from the DHCP server that responds first.
Page 156: Using The [Pcl Menu]
4. Machine Setup Menus Using the [PCL Menu] You can set conditions when using PCL for printing. Orientation You can select the page orientation. • Portrait • Landscape Default: [Portrait] Form Lines You can specify the number of lines per page between 5 and 128. (mainly Europe and Asia) Default: [64] (mainly North America)
Page 157: Changing The [Pcl Menu]
Using the [PCL Menu] This setting is effective only for fixed-space fonts. Symbol Set You can specify the character set for the default font. Available sets are as follows: Roman-8, Roman-9, ISO L1, ISO L2, ISO L5, ISO L6, ISO L9, PC-775, PC -8, PC-8 D/N, PC-850, PC-852, PC-858, PC8-TK, PC-1004, Win L1, Win L2, Win L5, Win Baltic, Desktop, PS Text, MS Publ, Math-8, PS Math, Pifont, Legal, ISO 4, ISO 6, ISO 11, ISO 15, ISO 17, ISO 21, ISO 60, ISO 69, Win 3.0, MC Text, UCS-2, PC-864, Arabic-8, Win Arabic, PC-866, PC-866U,...
Page 158: Symbol Set
4. Machine Setup Menus Press [ ] or [ /Menu] key to display [Symbol Set], and then press the [#Enter] key. PCL Menu: Symbol Set Press [ ] or [ /Menu] key to display [PC-8], and then press the [#Enter] key. Symbol Set: *PC-8 Press the [Escape] key.
Page 159: Using The [User Code] Menu
Using the [User Code] Menu Using the [User Code] Menu By registering a user code, you can restrict users and available functions by code. If a user code is enabled, you need to specify the user code in the printer driver. For details about specifying a user code in the printer driver, see the printer driver's Help.
Page 160 4. Machine Setup Menus Change Admin. PW You can change the administrator password. The default administrator password is "0000".
Page 161: Using The [Language] Menu
Using the [Language] Menu Using the [Language] Menu This section explains how to select the language used for the settings and messages displayed on the display. Press the [ /Menu] key. Press the [ ] key once, and then press the [#Enter] key. Menu: Language Press the [ ] or [ /Menu] key to select the language, and then press the [#Enter] key.
Page 162 4. Machine Setup Menus...
Page 163: Monitoring And Configuring The Machine
5. Monitoring and Configuring the Machine This chapter describes how to monitor and configure the machine. Using the Status Monitor Using the Status Monitor, you can check the print job status, error messages, amount of remaining ink and other machine status information. You can specify how to receive notification of print job status via the Status Monitor.
Page 164: Using Web Image Monitor
5. Monitoring and Configuring the Machine Using Web Image Monitor The following operations can be remotely performed using Web Image Monitor from a client computer. • Displaying machine status or settings • Making machine settings • Making e-mail notification settings •...
Page 165 Using Web Image Monitor In the address bar, enter "http://(machine's IP address or host name)/". When setting SSL, a protocol for encrypted communication, under environment which server authentication is issued, enter "https://(machine's IP address or host name)/". The displayed Web Image Monitor page is split into the following areas: CHU127 1.
Page 166: Menu
5. Monitoring and Configuring the Machine 6. Help Use Help to view Help file contents. 7. Main Area Displays the contents of the item selected in the menu area. • To display Web Image Monitor, click [Web Image Monitor...] on the [Configuration/About] tab in the [Printing Preferences] dialog box.
Page 167: Changing The Machine Settings
Using Web Image Monitor In the address bar, enter "http://(machine's IP address or host name)/". Click [Administrator Login]. A dialog box for entering the user name and password opens. Enter the user name and password, and then click [OK]. If this is the first time to do this, enter "admin" as the user name and leave the password blank. To ensure security, it is important you change the password.
Page 168 5. Monitoring and Configuring the Machine [Interface] area • [Interface Settings] page • [Ethernet] You can specify [Ethernet Speed]. • [Wireless LAN Settings] page • [Wireless LAN Settings] You can specify [SSID] and [Security Method]. • [WEP Settings] You can specify [New WEP Key] and [Confirm WEP Key]. •...
Page 169 Using Web Image Monitor (Device) Port Number], [WSD (Printer)], [WSD (Printer) Port Number], [WSD (Printer) / IPP Timeout], and [LLTD]. • [DHCPv6] page You can specify [DHCPv6 Operation Mode], [IAID], and [Request Timeout]. • [DDNS] page You can specify [IPv4], [IPv6], [A Record Registration for DHCP], [AAAA Record Registration for DHCPv6], [Operation when records are duplicated], and [Interval to Update Device's Record].
Page 170 5. Monitoring and Configuring the Machine You can specify [DIPRINT], [LPR], and [IPP]. [Security] area • [Network Security] page • [SSL/TLS Version] You can specify [TLS1.1], [TLS1.0], and [SSL3.0]. • [Encrypted Communication Settings] You can specify [AES], [3DES], and [RC4]. •...
Page 171: Notifying The Machine Status By E-Mail
Using Web Image Monitor Notifying the Machine Status by E-mail You can be notified of the machine status by e-mail on an occasion such as if the machine runs out of paper or paper is jammed. The e-mail notifying the machine status will be sent to the e-mail address specified as the destination in advance.
Page 172 5. Monitoring and Configuring the Machine You can enable or disable Auto Email Notification. The "Administrator Email Address" will appear in the e-mail message. The "Device Email Address" will appear in the "From" box. [Auto Email Notification] You can specify whether to enable or disable this function. Default: [Inactive] [Device Email Address] Enter the device's e-mail address using up to 127 characters.
Page 173 Using Web Image Monitor • [Confirm SMTP Auth. Password] Enter the password using up to 63 characters. Default: Blank • [SMTP Auth. Encryption] If you select [Auto Select], the printer logs on using DIGEST MD5, CRAM MD5, NTLM Authentication, LOGIN, and then PLAIN. If you select [On], the printer logs on using DIGEST MD5, CRAM MD5, and then NTLM Authentication.
Page 174 5. Monitoring and Configuring the Machine In standby time following POP authentication (in milliseconds), you can specify how long the printer can wait for logging on to the SMTP server after logging on to the POP server. Default: [300 milli-second] [POP3/IMAP4] •...
Page 175 Using Web Image Monitor • [Low Ink] • [Replace Ink Collector Unit] • [Prepare new Ink Collector Unit] • [Out of Paper] • [Paper Misfeed] • [Paper Size Error] • [Paper Type Error] • [Paper Size/Paper Type Error] • [Cover Open] •...
Page 176 5. Monitoring and Configuring the Machine • [Notify within:] Default: [5 minute(s)] [Out of Ink] • [Notify when error:] Default: [Occurs] • [Notify within:] Default: [5 minute(s)] [Low Ink] • [Notify when error:] Default: [Occurs] • [Remaining] Default: [10 %] [Replace Ink Collector Unit] •...
Page 177 Using Web Image Monitor [Paper Size Error] • [Notify when error:] Default: [Occurs] • [Notify within:] Default: [5 minute(s)] [Paper Type Error] • [Notify when error:] Default: [Occurs] • [Notify within:] Default: [5 minute(s)] [Paper Size/Paper Type Error] • [Notify when error:] Default: [Occurs] •...
Page 178: About The Web Image Monitor Help
5. Monitoring and Configuring the Machine Auto Email Notification: Counter Notification [Total Pages Printed] • [Method to Notify] Default: [Number of Pages] • [Interval] Default: [100 Per Page] • [Date to Notify] Default: [1] About the Web Image Monitor Help You can view help on the things you can do through Web Image Monitor.
Page 179: Snmp
SNMP SNMP The Ethernet interface includes the Simple Network Management Protocol (SNMP) agent for UDP. Using the SNMP manager, you can obtain printer data. The default community name is "public". Using this community name, you can obtain MIB data. Supporting MIB SNMPv1/v2c/SNMPv3 •...
Page 180 5. Monitoring and Configuring the Machine...
Page 181: Using The Machine With A Macintosh
6. Using the Machine with a Macintosh This chapter describes how to use the machine with a Macintosh. System Requirements for Macintosh The machine is compatible with Mac OS X 10.5 Leopard and later versions. The operating environment for the printer driver depends on the application in use. OS X Server is not supported.
Page 182: Instructions Applicable To Both Macintosh And Windows Computers
6. Using the Machine with a Macintosh Instructions Applicable to Both Macintosh and Windows Computers The instructions in the following sections apply to both Windows and Macintosh computers. Checking the machine status and settings See page 128 "Using the [List/Test Print] Menu". Specifying the interface and network settings See page 149 "Using the [Host Interface] Menu".
Page 183 Instructions Applicable to Both Macintosh and Windows Computers Moving See page 207 "Moving". Disposing See page 209 "Disposing". When not using for a long period of time See page 210 "When Not Using for a Long Period of Time". Printing will not start See page 220 "Printing Does Not Start".
Page 184: Installing The Printer Driver On A Macintosh
6. Using the Machine with a Macintosh Installing the Printer Driver on a Macintosh This section explains how to install the printer driver on a Macintosh and then register the printer in accordance with the type of connection. The following procedures are based on Mac OS 10.6.x. The procedures for your machine might differ slightly from those shown if you are using a different version of Mac OS.
Page 185: Adding The Printer In The Print & Fax Panel Using Bonjour
Installing the Printer Driver on a Macintosh Make sure the product name appears in the [Name] field, and then click [Add]. To use an option, select the option in [Installable Options], and then click [Continue]. The name of the added printer appears in [Print & Fax]. Click [Quit System Preferences].
Page 186 6. Using the Machine with a Macintosh Select the name of the printer you want to use in the list, click [OK], and then click [Add]. For Mac OS X 10.5.x, select the name of the printer you want to use in the list, and then click [Add].
Page 187: Printer Properties Pane On A Macintosh
Printer Properties Pane on a Macintosh Printer Properties Pane on a Macintosh This section describes the printer properties pane and explains how to open it. The method for opening the printer properties pane on a Macintosh depends on the application in use. For details, see the application’s manual.
Page 188: Displaying The Machine Status On A Macintosh
6. Using the Machine with a Macintosh Displaying the Machine Status on a Macintosh Using the Status Monitor, you can display the amount of ink left and other machine status details on the computer. You can also check any errors that occur in the print job queue window. The print job queue window opens automatically when you execute a print command.
Page 189: Printing With A Macintosh
Printing with a Macintosh Printing with a Macintosh This section explains how to load paper in the paper tray and print on it. • You cannot load thick paper or envelopes in Tray 2 or 3. • Curled paper may jam. Straighten any curls within 2 mm (0.08 inches) before loading. •...
Page 190 6. Using the Machine with a Macintosh If necessary, specify other printer settings. Click [Print]. • The vertical and horizontal resolutions will be the same. • For details about the number of sheets you can load in the paper tray and that can be stacked on the output ramp, see page 86 "Loadable Paper Sizes and Quantities".
Page 191: Canceling Printing On A Macintosh
Canceling Printing on a Macintosh Canceling Printing on a Macintosh You can cancel a print job from either the machine or the computer. Canceling a print job from the machine You can cancel the print job by pressing the [Job Reset] key. See page 113 "Canceling Printing Using the [Job Reset] Key".
Page 192: Opening Help On A Macintosh
185 "Printer Properties Pane on a Macintosh" Click Point to the Home button, hold down the mouse button until a menu appears, and then select [RICOH RPCS Raster Help]. Displaying the Printer Driver Help from the Mac Help Click the Finder icon on the dock.
Page 193: Software On The Cd-Rom For Macintosh
Software on the CD-ROM for Macintosh Software on the CD-ROM for Macintosh Files for Macintosh The following is a list of the files on the CD-ROM. • RPCS raster printer driver for Mac OS X 10.5 • RPCS raster printer driver for Mac OS X 10.6 •...
Page 194 6. Using the Machine with a Macintosh...
Page 195: Maintenance
7. Maintenance This chapter describes how to maintain and operate the machine. Restricting Machine Functions This section explains how to lock keys on the control panel to prevent general users from changing settings and performing certain functions. By locking certain control panel keys, you can prevent users other than the administrator from doing the following: •...
Page 196: Replacing A Print Cartridge
7. Maintenance Replacing a Print Cartridge Checking the Remaining Ink Follow the procedure below to check when to replace print cartridges using the Status Monitor or the cartridge replacement indicators. Checking the remaining ink level on the display You can check the remaining ink level by looking at the icon that appears above the cartridge replacement indicator.
Page 197: Replacing A Print Cartridge
Replacing a Print Cartridge CHU125 Open the [Printer Properties] dialog box. page 107 "Opening the Printer Driver Dialog Box" Click the [Maintenance] tab. Click [Display Status Monitor]. Check the cartridge status. • You can specify that the Status Monitor send a notification when the ink will soon run out. To do this, open the printer driver dialog box, click [Status Monitor Settings] on the [Maintenance] tab, and then select the [Notify cartridge replacement] check box.
Page 198 7. Maintenance • If ink gets into contact with eyes, wash eyes immediately with running water. Consult a doctor if necessary. • If ink is ingested, induce vomiting by drinking a strong saline solution. Consult a doctor immediately. • When removing jammed paper or replacing ink, avoid getting ink on your clothing. If ink comes into contact with your clothing, wash the stained area with cold water.
Page 199: Handling Print Cartridges
Replacing a Print Cartridge Take out the empty cartridges. While taking out the cartridges, be sure to hold the machine firmly so that it does not move. CHU035 Check the cartridges' orientation, and then install them carefully. Install in the following order from the left: black, cyan, magenta, and yellow. Push each cartridge fully in.
Page 200 7. Maintenance • The following explains the warning messages on the plastic bag used in this product's packaging. • Keep the polythene materials (bags, gloves, etc.) supplied with this machine away from babies and small children at all times. Suffocation can result if polythene materials are brought into contact with the mouth or nose.
Page 201 Replacing a Print Cartridge Using print cartridges • Print cartridges should be used up before their expiry date, ideally within six months of being removed from their packaging. • Do not open the package of a print cartridge until the cartridge will be installed in the machine.
Page 202: Replacing An Ink Collector Unit
7. Maintenance Replacing an Ink Collector Unit Checking the Waste Ink Level Follow the procedure below to check when to replace an ink collector unit using the Status Monitor or the waste ink full indicator. Checking the waste ink level on the display You can check the waste ink level by looking at the icon that appears above the waste ink full indicator.
Page 203: Replacing An Ink Collector Unit
Replacing an Ink Collector Unit CHU126 Open the [Printer Properties] dialog box. page 107 "Opening the Printer Driver Dialog Box" Click the [Maintenance] tab. Click [Display Status Monitor]. Check the ink collector unit status. Replacing an Ink Collector Unit • The following explains the warning messages on the plastic bag used in this product's packaging.
Page 204 7. Maintenance • If ink gets into contact with eyes, wash eyes immediately with running water. Consult a doctor if necessary. • If ink is ingested, induce vomiting by drinking a strong saline solution. Consult a doctor immediately. • When removing jammed paper or replacing ink, avoid getting ink on your skin. If ink comes into contact with your skin, wash the affected area thoroughly with soap and water.
Page 205 Replacing an Ink Collector Unit Wait at least five seconds, and then remove the full ink collector unit from the machine. CHU039 While pulling the unit out, keep the unit level and press on the area marked "PUSH". Put the Ink collector unit in the supplied plastic bag. CHU047 Insert the new ink collector unit.
Page 206 7. Maintenance Slide the ink collector unit carefully into the machine until you hear it click. CHU041 Close the right front cover.
Page 207: Cleaning
Cleaning Cleaning Clean the outside of the machine regularly to maintain the condition of the machine. • Do not remove any covers or screws other than those explicitly mentioned in this manual. Inside this machine are high voltage components that are an electric shock hazard. Contact your sales or service representative if any of the machine's internal components require maintenance, adjustment, or repair.
Page 208 7. Maintenance • Be sure to disconnect the power cord from the wall outlet at least once a year and check for the following: • The power cord's inner wires are exposed, broken, etc. • The power cord's coating has a crack or dent. •...
Page 209: Moving
Moving Moving The precautions when moving the machine a short distance or long distance are explained. Moving a Short Distance Take the following precautions when moving the machine a short distance - for instance, when attaching an optional paper tray or relocating the machine inside the same room. •...
Page 210: Moving A Long Distance
7. Maintenance Lift the machine and move it to the place where you want to install it. CHU049 Grip the indented area at the base of the machine's sides, as shown. Lift and carry the machine slowly and carefully. • When you move the machine, unplug the power cord from the machine, too. •...
Page 211: Disposing
Disposing Disposing To dispose of this machine, consult with an authorized dealer. When disposing of the machine by yourself, be sure to comply with local disposal regulations.
Page 212: When Not Using For A Long Period Of Time
7. Maintenance When Not Using for a Long Period of Time If the machine will not be used for a long time, turn its power off, disconnect the USB cable, and then unplug it from the wall outlet. It is recommended to print at least once a month, because the machine consumes a considerable amount of ink for periodic maintenance and print head cleaning when turned on after a long period of inactivity.
Page 213: Troubleshooting
8. Troubleshooting This chapter describes troubleshooting procedures that are applicable to all functions of this machine and what to do when paper misfeed (become jammed inside the machine). Software Cannot Be Installed This section explains how to troubleshoot software installation problems under different environments. Confirming Installation Check whether the software has been installed.
Page 214 8. Troubleshooting The power cord or USB cable may not be properly connected. Check that the power cord and USB cable are properly connected and not damaged. The operating system is incompatible. There is insufficient hard disk space. Check that the computer's operating system is fully compatible with this machine. See page 36 "Checking the Computer and Installation Area".
Page 215: Printer Driver Cannot Be Installed
Software Cannot Be Installed There is insufficient hard disk space. Check that the computer's operating system is fully compatible with this machine. See page 36 "Checking the Computer and Installation Area". Other applications are not closed. When installing software, quit all other applications. Installation may be disrupted if other applications are open.
Page 216: Usb Connection Is Not Automatically Detected
8. Troubleshooting USB Connection is not Automatically Detected If the USB connection is not automatically detected, do the following procedure: Delete the printer driver. See page 216 "Uninstalling the Printer Driver". Delete the device. See page 217 "Deleting Devices". Run [Quick Install for USB] again. See page 53 "Quick Install for USB".
Page 217: If Test Print Fails
If Test Print Fails If Test Print Fails This section explains how to troubleshoot Test Print problems. The power cord or USB cable or Ethernet cable is not properly connected. Check that the power cord and USB cable, Ethernet cable are properly connected. The port connection is not properly set.
Page 218: Uninstalling
8. Troubleshooting Uninstalling If software was installed incorrectly or incompletely, uninstall and then re-install it. • Before uninstalling software or deleting devices, turn off any other printers connected to your computer via USB, or disconnect the USB cable to the printers. •...
Page 219: Deleting Devices
Uninstalling Click [Remove driver and driver package], and then click [OK]. Click [Yes]. For Windows XP/Vista or Windows Server 2003/2003 R2/2008, go to Step 12. Click [Delete]. Click [OK]. Click [Close]. For Windows 7 or Windows Server 2008 R2, go to Step 21. For Windows Vista, go to Step 18.
Page 220: Removing The User Guide
8. Troubleshooting On the [Start] menu, click [Control Panel]. For Windows Server 2003/2003 R2, point to [Settings], click [Control Panel], and then go to Step Click [System and Security]. For Windows XP or Windows Server 2003/2003 R2, click [Performance and Maintenance]. For Windows Vista or Windows Server 2008, click [Hardware and Sound].
Page 221 Uninstalling Follow the instructions that appear to remove the User Guide.
Page 222: Printing Does Not Start
8. Troubleshooting Printing Does Not Start If printing fails, check the following: Check the machine's power. • The [Power] key is not lit. Turn the machine on. See page 33 "Turning On/Off the Power". • The power indicator does not light up or blink despite the [Power] key being pressed. Check whether the power cord is plugged into the receptacle properly.
Page 223 Printing Does Not Start 2. Click the [Print & Fax]. 3. Select the printer you want to use from the printer list, and then click [Option and Supply]. 4. On the [General] tab, check the displayed version number. • Use the Internet to find the latest version of the driver. See manufacturer's Web site for the latest driver.
Page 224: Paper Is Not Fed Or Delivered Normally
8. Troubleshooting Paper Is Not Fed or Delivered Normally If the machine is operating but paper will not feed or paper jams multiple times, check the condition of the machine and paper. Paper does not feed smoothly. • Paper guides are not adjusted correctly. The paper guides of the paper tray do not match the paper loaded.
Page 225 Paper Is Not Fed or Delivered Normally See page 225 "Using the [Form Feed] Key to Remove Jammed Paper". Tray 2/3 cannot be selected. The printer driver cannot detect the tray2/3. Open the [Printer Properties] dialog box. In [Tray2/3] on the [Accessories] tab in the [Printer Properties] dialog box, check whether Tray 2/3 is shown as being attached.
Page 226: Paper Jam
8. Troubleshooting Paper Jam This explains how to remove a paper jam. • When removing jammed paper or replacing ink, avoid getting ink on your clothing. If ink comes into contact with your clothing, wash the stained area with cold water. Hot water will set the ink into the fabric and make removing the stain impossible.
Page 227: Using The [Form Feed] Key To Remove Jammed Paper
Paper Jam Using the [Form Feed] Key to Remove Jammed Paper Press the [Form Feed] key. CHU007 Remove the jammed paper. CHU052 Printing starts. • Continue to remove the jammed paper according to subsequent error messages until the messages no longer appear. See page 224 "Paper Jam". •...
Page 228: Removing Paper Jammed In Tray 1
8. Troubleshooting Removing Paper Jammed in Tray 1 Hold the grip on Tray 1, lift the tray slightly ( ), and then pull it out ( ). CHU053 Pull the tray completely out. Take care not to drop it. Open the output ramp, and then remove the jammed paper. CHU057 If you cannot remove the jammed paper or it is difficult to remove, the paper may be jammed inside the machine.
Page 229: Paper Jam In Tray 2/3
Paper Jam Push Tray 1 gently in until it stops. CTW056 Before pushing the paper tray in, make sure the output ramp is closed. Printing starts. Blank paper may be delivered after printing resumes. • Continue to remove the jammed paper according to subsequent error messages until the messages no longer appear.
Page 230: Removing Paper Jammed In The Multi Bypass Tray
8. Troubleshooting Removing Paper Jammed in the Multi Bypass Tray Remove any paper in the bypass tray. CHU075 Remove the jammed paper. CHU076 Load paper in the bypass tray with the side to be printed on facing up and without exceeding the sheet limit.
Page 231: Removing Paper Jammed Under The Top Cover
Paper Jam If it is difficult to remove the jammed paper, detach the multi bypass tray so that the paper can be removed. Detach the multi bypass tray. See page 30 "Attaching and Detaching the Multi Bypass Tray". Remove the jammed paper from the rear of the machine. CHU110 Reattach the multi bypass tray.
Page 232 8. Troubleshooting CHU097 1. Toothed rubber belt 2. Ink tubes 3. Paper pressing board 4. Feed belt Open the top cover. CHU058 Press the [Form Feed] key. Remove the jammed paper through the top cover opening. CHU060 When removing the paper, slowly pull it obliquely upward. Pulling it forcibly or directly upward may cause some parts to come off.
Page 233: Paper Jam In The Duplex Unit
Paper Jam If the print head has stopped halfway, move it to either end. Close the top cover. CHU059 Printing starts. Blank paper may be delivered after printing resumes. Print the nozzle check test pattern to make sure the print head's nozzles are not clogged. See page 131 "Nozzle Check".
Page 234: Opening The Rear Cover To Remove Jammed Paper
8. Troubleshooting Open the rear unit cover and remove the jammed paper. See page 235 "Opening the Rear Unit Cover to Remove Jammed Paper (SG 3110DN/SG 3110DNw)". • Continue to remove the jammed paper according to subsequent error messages until the messages no longer appear.
Page 235: Removing Paper Jammed In Tray 2/3
Paper Jam Close the rear cover. CHU090 Make sure to return the tabs to their original positions. Printing starts. Blank paper may be delivered after printing resumes. • Continue to remove the jammed paper according to subsequent error messages until the messages no longer appear.
Page 236 8. Troubleshooting Remove the jammed paper. CTW058 Push Tray 2/3 gently in until it stops. CTW059 Printing starts. Blank paper may be delivered after printing resumes. • Continue to remove the jammed paper according to subsequent error messages until the messages no longer appear.
Page 237: Opening The Rear Unit Cover To Remove Jammed Paper (Sg 3110Dn/Sg 3110Dnw)
Paper Jam Opening the Rear Unit Cover to Remove Jammed Paper (SG 3110DN/SG 3110DNw) Slide the tabs on the sides to unlock, and then open the rear unit cover. CHU085 Remove the jammed paper. CHU086 Close the rear unit cover. CHU087 Make sure to return the tabs to their original positions.
Page 238: Opening The Duplex Unit Cover To Remove Jammed Paper
8. Troubleshooting • Continue to remove the jammed paper according to subsequent error messages until the messages no longer appear. See page 224 "Paper Jam". • If paper jams occur repeatedly, see page 222 "Paper Is Not Fed or Delivered Normally". Opening the Duplex Unit Cover to Remove Jammed Paper •...
Page 239: Removing Paper Jammed In The Duplex Unit
Paper Jam Close the duplex unit cover. CHU064 Printing starts. Blank paper may be delivered after printing resumes. • Continue to remove the jammed paper according to subsequent error messages until the messages no longer appear. See page 224 "Paper Jam". •...
Page 240 8. Troubleshooting • Continue to remove the jammed paper according to subsequent error messages until the messages no longer appear. See page 224 "Paper Jam". • If paper jams occur repeatedly, see page 222 "Paper Is Not Fed or Delivered Normally".
Page 241: Print Results Are Not Satisfactory
Print Results Are Not Satisfactory Print Results Are Not Satisfactory If print quality is poor, check the machine and printer driver settings for problems. If no problems are apparent, check the print cartridge or other consumables. For details about handling paper, see page 86 "Paper".
Page 242 8. Troubleshooting See page 131 "Nozzle Check", page 132 "Head-cleaning". Have the print heads been aligned? Blurred or double lines indicate the print heads are incorrectly positioned. Resolve this by selecting [Head Position]. If the problem persists, print the nozzle check test pattern and clean the print heads as necessary.
Page 243: Colors Do Not Match The Displayed Image
Print Results Are Not Satisfactory Have you touched the printed side of paper? Avoid touching the printed side of paper. Particularly, avoid touching glossy paper that have just been printed because these require longer than normal to dry. Remove them one at a time from the output ramp without touching the printed side, and then let them dry fully.
Page 244: Positions Do Not Match The Displayed Image
8. Troubleshooting Have you tried printing with glossy paper? Try printing with glossy paper. The print results should be clearer. Positions Do Not Match the Displayed Image If the position of printed items differs from the position of displayed items, refer to the following questions: Have the settings for page layout been made? Check whether page layout settings have been made with the application.
Page 245 Print Results Are Not Satisfactory • On the [Detailed Settings] tab, select [Driver Options], and then select the [Spool Data in EMF Format] check box. • On the [Detailed Settings] tab, select [Print Quality], and then clear the [Adjust Photographs] and [Smooth Low Resolution Images] check boxes.
Page 246: Checking The Consumables
8. Troubleshooting • Close the resident application. See page 107 "Opening the Printer Driver Dialog Box". Printing stops halfway. View the Status Monitor to check whether an error has occurred. To print on pre-printed or pre-punched paper, select the [Use Preprinted/Prepunched Paper] check box in the [Detailed Settings] tab.
Page 247: If A Message Appears During Installation
If a Message Appears during Installation If a Message Appears during Installation Message number 13, 14, 34, or 58 indicates the printer driver cannot be installed using Auto Run. Uninstall and then re-install the printer driver as follows: Double-click the [RP_SETUPXX.EXE] icon in the [DRIVERS] folder on the CD-ROM, and then install the printer driver according to the displayed instructions.
Page 248: Error & Status Messages On The Display
8. Troubleshooting Error & Status Messages on the Display This section explains what the messages that appear on the display mean and what to do when a particular message appears. Depending on the "Auto Continue" settings specified on the [System] menu, some of the following messages might not appear.
Page 249 Error & Status Messages on the Display Change Settings Tray # / A4 (210×297) Plain Paper The type of paper in the tray # (Tray 1, 2, 3, or the bypass tray) is different from the type specified. Load the paper of the type specified in the paper tray, and then change the paper type in the paper input menu accordingly.
Page 250 8. Troubleshooting Alternatively, press the [Form Feed] key, select a paper tray containing paper of the specified size or type, and then print. To cancel the print job, press the [Job Reset] key. See page 256 "Paper Size Mismatch/Paper Type Mismatch (Auto Tray Select)". Load Paper:Tray# or Form Feed / A4 (210×297) Plain Paper The tray (Tray 1, 2, 3, or the bypass tray) has run out of paper.
Page 251 Error & Status Messages on the Display Install a new print cartridge for the color indicated by the icon. See page 194 "Replacing a Print Cartridge". Open Front Cover / Reset Cartridge No print cartridge has been installed. Install the print cartridge correctly. See page 258 "Cover Open / Print Cartridge(s) Not Detected".
Page 252 8. Troubleshooting Detach the duplex unit or open the rear cover, and then remove the jammed paper. See page 237 "Removing Paper Jammed in the Duplex Unit", page 232 "Opening the Rear Cover to Remove Jammed Paper". Paper Misfeed Remove Duplex or / Tray2 Rear Cover remove misfeed Paper has jammed in the duplex unit or rear unit of Tray 2.
Page 253 Error & Status Messages on the Display Remove Misfeed Open Top Cover / Press Form Feed, remove misfeed A paper jam occurs. Open the top cover, press the [Form Feed] key, and then remove the jammed paper from the opening. See page 229 "Removing Paper Jammed under the Top Cover"...
Page 254 8. Troubleshooting Top Cover is open / Close Top Cover The top cover is open. Close the top cover. See page 256 "Cover Open" Tray # Rear Cover is open / Close Tray # Rear Cover The rear unit cover of the tray (Tray 2 or 3) is open. Close the rear unit cover.
Page 255: Status Monitor Errors
Status Monitor Errors Status Monitor Errors If an error occurs with the machine, the Status Monitor displays an error message. Click [User Guide...] to display the page corresponding to the error where you can check how to resolve the problem in more detail.
Page 256: No Paper/Tray Not Detected (Tray 1)
8. Troubleshooting Click the [Ports] tab. Check that USB is selected in the [Print to the following port:] list. • If you want to connect the machine to the network, check the operating environment, and then change the port setting. For details about configuring the port, see page 81 "Using the SmartDeviceMonitor for Client Port", page 75 "Using the Standard TCP/IP Port", and page 76 "Using the LPR Port".
Page 257: Paper Size Mismatch/Paper Type Mismatch (Tray 1)
Status Monitor Errors See page 100 "Loading Paper". • Attach the multi bypass tray properly. See page 30 "Attaching and Detaching the Multi Bypass Tray". • Print by Form Feed. Press the [Form Feed] key, select a different paper tray, and then print. •...
Page 258: Paper Size Mismatch/Paper Type Mismatch (Auto Tray Select)
8. Troubleshooting Follow the procedure below: • Change the paper settings. See page 126 "Using the [Paper Input] Menu". • Print by Form Feed. Press the [Form Feed] key, select a paper tray containing paper of the specified size or type, and then print.
Page 259 Status Monitor Errors Close the cover. Top cover CHU059 Rear cover CHU066 Make sure to return the tabs to their original positions. Duplex unit cover CHU064 To open the duplex unit cover, you need to detach the multi bypass tray. Reattach it after you close the duplex unit cover.
Page 260: Cover Open / Print Cartridge(S) Not Detected
8. Troubleshooting Rear unit cover (SG 3110DN/SG 3110DNw) CHU087 Make sure to return the tabs to their original positions. Cover Open / Print Cartridge(s) Not Detected The right front cover is open. Close the right front cover. Alternatively, the print cartridges are not installed or are installed incorrectly. Install the print cartridges correctly.
Page 261 Status Monitor Errors If the print cartridges are not installed or are installed incorrectly: Open the right front cover. CHU034 Push the cartridge fully in. CHU036 Close the right front cover. CHU038 • If the error persists, remove the print cartridge, and then re-install it. Do this once only. •...
Page 262: Duplex Unit Not Detected
8. Troubleshooting Duplex Unit Not Detected The duplex unit is not attached correctly or its cover is open. Make sure the duplex unit is attached correctly and its cover is closed. See page 28 "Attaching and Detaching the Duplex Unit", page 256 "Cover Open" Cartridge Almost Empty One of the print cartridges is almost empty.
Page 263: Used Cartridge
Status Monitor Errors Used Cartridge A used print cartridge was installed. Replace the print cartridge. See page 194 "Replacing a Print Cartridge". • If the cartridge is empty, head cleaning or flushing cannot be performed. • Cartridges that are no longer usable for printing reserve a small quantity of ink for maintenance usage.
Page 264: Ink Collector Unit Almost Full
8. Troubleshooting Close the right front cover. CHU038 If the message reappears, contact your sales or service representative. Ink Collector Unit Almost Full The ink collector unit is almost full. Have a new ink collector unit handy. • If a print cartridge starts running out of ink when the ink collector unit is almost full, the alert indicator will flash and a message informing you of the cartridge's low ink level will appear on the display.
Page 265: Printer Error
Status Monitor Errors Move the machine to a more suitable environment. Press and hold down the [Power] key for one second. Place the machine in an environment where a temperature range is between 10 and 32 °C (50 and 89.6 °F). Turn the machine on.
Page 266: Cannot Recover Error Page
8. Troubleshooting You can clear a maintenance error as follows: • The machine receives another print job. • Press the [#Enter] key. Cannot Recover Error Page If you resume printing after removing a paper jam, an error message may appear if some pages cannot be printed.
Page 267: Appendix
9. Appendix Software on the CD-ROM Files The following is a list of the files on the CD-ROM. • RPCS Raster Printer Driver for Windows XP/Vista/7 and Windows Server 2003/2003 R2/2008/2008 R2 • PCL 5c Printer Driver for Windows XP/Vista/7 and Windows Server 2003/2003 R2/2008/2008 R2 •...
Page 268: Pcl Printer Drivers
9. Appendix • In a cluster configuration environment, you cannot autorun the printer driver install. • For details about using the printer driver, see the printer driver Help. • The printer drivers do not support clustering technology under Windows Server 2003/2003 R2/2008/2008 R2.
Page 269: Manuals
Software on the CD-ROM Manuals This section gives the location of the manuals. File Location The manuals are in the following folders on the supplied CD-ROM. MANUAL_HTML...
Page 270: Electromagnetic Interference
9. Appendix Electromagnetic Interference If another electronic device is placed next to the machine, each will influence the other negatively. In the case of a television or radio, noise may be generated. If this happens, do the following: • Move the television or radio as far as possible from the machine. •...
Page 271: Specifications
Max 1200 × 1200 dpi equivalent Nozzles Black: 192 nozzles Cyan, magenta, and yellow: 192 nozzles per color Paper sizes • SG 2100N/SG 3110DN/SG 3110DNw (mainly Europe and Asia) A4 , A5 , A6 , B5 JIS , Letter (8 × 11) , 8 ×...
Page 272 60-163 g/m (16 LB. BOND-90 LB. INDEX) Paper capacity 250 sheets Maximum paper capacity • SG 2100N 250 sheets • SG 3110DN/SG 3110DNw 850 sheets (with the Tray 2, 3, and bypass tray installed) • SG 7100DN 600 sheets (with the Tray 2 and bypass tray installed)
Page 273 Specifications • SG 2100N 220-240 V: 50/60 Hz 0.4 A (when fully equipped) • SG 3110DN/SG 3110DNw 220-240 V: 50/60 Hz 0.6 A (when fully equipped) • SG 7100DN 220-240 V: 50/60 Hz 0.6 A (when fully equipped) (mainly North America) •...
Page 274 Temperature: 1 to 40 °C (33.8 to 104 °F) Humidity: 5-80% RH External dimensions • SG 2100N (W × D × H) 399 ×360 × 212.5 mm (15.8 × 14.2 × 8.4 inches) • SG 3110DN/SG 3110DNw (W × D × H) 399 ×436.5 × 212.5 mm (15.8 × 17.2 × 8.4 inches) (W ×...
Page 275 Sound Power Level • SG 2100N/SG 3110DN/SG 3110DNw Main unit only During Printing Speed priority: 60.4 dB(A) Standby 40 dB(A) or less (SG 2100N) 44 dB(A) or less (SG 3110DN/SG 3110DNw) • SG 7100DN Main unit only During Printing Speed priority: 60.4 dB(A)
Page 276 (mainly Europe and Asia) 2412 to 2472 Mhz (1 to 13 Channels) (mainly North America) 2412 to 2462 Mhz (1 to 11 Channels) • Transmission Mode: Infrastructure mode Printer language • SG 2100N/SG 7100DN: RPCS Raster • SG 3110DN/SG 3110DNw: RPCS Raster, PCL...
Page 277: Paper Feed Unit
Specifications Paper Feed Unit Paper sizes • SG 3110DN/SG 3110DNw A4 , A5 , A6 , B5 JIS , Letter (8 × 11) , Legal (8 × 14) , Executive (7 × 10 ) , 8 × 13 , 8 ×...
Page 278 9. Appendix 11 × 17 , Letter(8 × 11) , Legal(8 × 14) , 320 × 450 mm , 12 × 18 , 8 × , Executive(7 × 10 ) , 8 × 13 , 8 × 13 , 8 × 13 , 16K Com10 Envelope(4 ×...
Page 279: Where To Inquire
Where to Inquire Where to Inquire For inquiries, contact your sales or service representative.
Page 280: Recommended Consumables
9. Appendix Recommended Consumables Consumables recommended for this machine are listed. Purchase necessary consumables before your supply runs out. For information about consumables, contact your sales or service representative. • Print cartridges • Ink Collector Unit...
Page 281: Options And Consumables
Options and Consumables Options and Consumables Paper Feed Unit TK1160 / Paper Feed Unit TK1190 This unit feeds paper in bulk. Multi Bypass Tray BY1040 / Multi Bypass Tray BY1050 You can also feed paper from the bypass tray. • For information about options and consumables, contact your sales or service representative.
Page 282: When Using Windows Terminal Service/Citrix Presentation Server/Citrix Xenapp
9. Appendix When Using Windows Terminal Service/Citrix Presentation Server/Citrix XenApp The following explains how to use Windows Terminal Service and Maintenance. Operating Environment The following operating systems and Citrix Presentation Server/Citrix XenApp versions are supported. Citrix Presentation Server 4.5/ Citrix XenApp 5.0/6.0 •...
Page 283 When Using Windows Terminal Service/Citrix Presentation Server/Citrix XenApp • If the printer drivers are not properly copied, install them directly onto each server.
Page 284: Copyrights
9. Appendix Copyrights This section includes copyright information for the software applications used by this product. To check the copyright information for the software applications used by the wireless LAN unit, refer to the supplied CD-ROM "OSS (Wireless LAN)". The copyright information for these software applications includes GPLv2, LGPLv2.1, BSD licenses, the OpenSSL License, and Original SSLeay License.
Page 285: Ips Tm Print Language Emulations
Copyrights print language emulations © Copyright 1987-2006 Zoran Corporation. All rights reserved. NetBSD Copyright Notice of NetBSD For all users to use this product: This product contains NetBSD operating system: For the most part, the software constituting the NetBSD operating system is not in the public domain; its authors retain their copyright.
Page 286 9. Appendix Authors Name List All product names mentioned herein are trademarks of their respective owners. The following notices are required to satisfy the license terms of the software that we have mentioned in this document: • This product includes software developed by the University of California, Berkeley and its contributors.
Page 287: Newlib
Copyrights newlib The newlib subdirectory is a collection of software from several sources. Each file may have its own copyright/license that is embedded in the source file. Unless otherwise noted in the body of the source file(s), the following copyright notices will apply to the contents of the newlib subdirectory: (1) Red Hat Incorporated Copyright (c) 1994-2009 Red Hat, Inc.
Page 288 9. Appendix The author of this software is David M. Gay. Copyright (c) 1991 by AT&T. Permission to use, copy, modify, and distribute this software for any purpose without fee is hereby granted, provided that this entire notice is included in all copies of any software which is or includes a copy or modification of this software and in all copies of the supporting documentation for such software.
Page 289 Copyrights 29K Support Products Mail Stop 573 5900 E. Ben White Blvd. Austin, TX 78741 800-292-9263 (5) C.W. Sandmann Copyright (C) 1993 C.W. Sandmann This file may be freely distributed as long as the author's name remains. (6) Eric Backus (C) Copyright 1992 Eric Backus This software may be used freely so long as this copyright notice is left intact.
Page 290 9. Appendix The authors hereby grant permission to use, copy, modify, distribute, and license this software and its documentation for any purpose, provided that existing copyright notices are retained in all copies and that this notice is included verbatim in any distributions. No written agreement, license, or royalty fee is required for any of the authorized uses.
Page 291 Copyrights SuperH, Inc. 405 River Oaks Parkway San Jose CA 95134 (13) Royal Institute of Technology Copyright (c) 1999 Kungliga Tekniska Högskolan (Royal Institute of Technology, Stockholm, Sweden). All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: 1.
Page 292 9. Appendix THIS SOFTWARE IS PROVIDED BY THE AUTHOR AND CONTRIBUTORS ``AS IS'' AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE AUTHOR OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES;...
Page 293 Copyrights THIS SOFTWARE IS PROVIDED BY THE AUTHOR AND CONTRIBUTORS ``AS IS'' AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE AUTHOR OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES;...
Page 294 9. Appendix OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. (19) Todd C. Miller Copyright (c) 1998 Todd C. Miller <Todd.Miller@courtesan.com> All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: 1.
Page 295 Copyrights The GNU C Library is distributed in the hope that it will be useful, but WITHOUT ANY WARRANTY; without even the implied warranty of MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU Lesser General Public License for more details. You should have received a copy of the GNU Lesser General Public License along with the GNU C Library;...
Page 296 9. Appendix Hewlett-Packard Company makes no representations about the suitability of this software for any purpose. (25) Henry Spencer (only *-linux targets) Copyright 1992, 1993, 1994 Henry Spencer. All rights reserved. This software is not subject to any license of the American Telephone and Telegraph Company or of the Regents of the University of California.
Page 297 Copyrights Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: 1. Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer. 2.
Page 298 9. Appendix International Business Machines Corporation, Sony Computer Entertainment, Incorporated, Toshiba Corporation, All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: * Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.
Page 299 Copyrights OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
Page 300 9. Appendix SHALL THE REGENTS OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
Page 301 Copyrights DISCLAIMED. IN NO EVENT SHALL THE AUTHOR OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
Page 302: Openssl
9. Appendix 3. Neither the name of Xilinx nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission. THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDER AND CONTRIBUTORS "AS IS" AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED.
Page 303 Copyrights "This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit (http://www.openssl.org/)" THIS SOFTWARE IS PROVIDED BY THE OpenSSL PROJECT ``AS IS'' AND ANY EXPRESSED OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED.
Page 304: Zilb
9. Appendix The word 'cryptographic' can be left out if the routines from the library being used are not cryptographic related :-). 4. If you include any Windows specific code (or a derivative thereof) from the apps directory (application code) you must include an acknowledgement: "This product includes software written by Tim Hudson (tjh@cryptsoft.com)"...
Page 305: Trademarks
Trademarks Trademarks Apple, AppleTalk, Bonjour, ColorSync, Leopard, Macintosh, Mac OS, Power Mac, Safari and TrueType are trademarks of Apple Inc., registered in the United States and other countries. Citrix, Citrix Presentation Server and Citrix XenApp are either registered trademarks or trademarks of Citrix Systems, Inc.
Page 306 9. Appendix ® ® Microsoft Windows 7 Enterprise • The product names of Windows Server 2003 are as follows: ® ® Microsoft Windows Server 2003 Standard Edition ® ® Microsoft Windows Server 2003 Enterprise Edition ® ® Microsoft Windows Server 2003 Web Edition ®...
Page 307: Index
INDEX Ethernet port............Ethernet Speed............ About coverage counter........Ext. A4 Width............Active Protocol............ Adj.Paper Feed............ Alert indicator............Font Number............Append CR to LF..........Font Pitch.............. Aut.Tray Select............ Font Source............Auto Continue............Form Feed key............Form Lines............Blank Pg. Print............Bypass tray............. Head Position............
Page 308 Registration............Resolution............. MAC Address............Restore Default............ Machine Name........... Right Front Cover........... Maintenance............Memory Usage........... Menu keys.............. Security Method..........Show Counter............Side paper guides..........Network Setup............ SSID..............Notify by Email............ Sub Paper Size............ Nozzle Check............. Symbol Set............System..............System Reference..........Orientation............Output Ramp............
Page 309 MEMO...
Page 310 MEMO J027-6623B...
Page 313 Notes for Wireless LAN Users This manual explains how to connect the machine to the network via a wireless LAN interface. • Ad hoc mode is not supported. • Ethernet and wireless LAN settings cannot be enabled at the same time. Checking Your Wireless Network Environment •...
Page 314 • Change the [LAN Type] to [IEEE 802.11b/g/n] before configuring the wireless LAN settings. the [User Tools] key [Login] Enter the login password. (default: 000000) [System Settings] [Interface Settings] [Network] [LAN Type] [IEEE 802.11b/g/n] Turn the machine off. Turn the machine on. CHV632...
Page 315 Selecting the Configuration Method The configuration method depends on the access point being used. "Easy Setup" is a function for automatically configuring the wireless LAN settings. The actual name of the function may vary depending on the access point being used. See the access point manual.
Page 316 Easy Setup Using the WPS Button Turn the machine on. CHV605 Press the [User Tools] key. Press [Login]. Enter the login password, and then press the [OK] key. If this is the first time to log in, enter the default password of "000000". Press the [ ] or [ ] key to display [System Settings], and then press the [OK] key.
Page 317 Press the WPS button on the access point. CHV607 10. Press the [ ] or [ ] key to display [PBC Method], and then press the [OK] key. 1 / 1 If the connection is successful, "Connection to AP has succeeded." will be displayed. If the connection fails, "Connection to AP has failed."...
Page 318 Easy Setup Using a PIN Code Turn the machine on. CHV605 Press the [User Tools] key. Press [Login]. Enter the login password, and then press the [OK] key. If this is the first time to log in, enter the default password of "000000". Press the [ ] or [ ] key to display [System Settings], and then press the OK key.
Page 319 Press the [ ] or [ ] key to display [PIN Method], and then press the OK key. 1 / 1 10. Check the machine's PIN. 11. Enter the machine's PIN on the access point web page. CHV609 For details, see the manual supplied with the wireless LAN access point. 12.
Page 320: Manual Setting
Manual Setting If you cannot confirm the settings of the access point being used or the access point does not support WPS, configure the wireless LAN settings manually. You can configure the settings using Web Image Monitor or the control panel. This manual mainly explains configuration using Web Image Monitor.
Page 321 • Check the machine's IP address. CHV654 the [User Tools] key (1) [System Settings] [Interface Settings] [Network] [Machine IPV4 Address] [IP Add.] the [Escape] key (2) The control panel returns to the initial screen. 1 / 1...
Page 322 Launch the Web browser. In the address bar, enter "http://(machine's IP address or host name)/". Enter the administrator password, and then click [Login]. If this is the first time to log in, enter the default password of "000000". CHV636 In the menu area, click [Configuration]. CHV638...
Page 323 Click [Interface Settings] under "Interface". CHV640 CHV644 1. Select [Wireless LAN]. 2. Click [OK].
Page 324 Click [OK], when "Update complete" appears. Click [Wireless LAN Settings] under "Interface". CHV640 • If not applying any security method CHV646 1. Enter the network name of the access point. 2. Select [Inactive]. 3. Click [OK].
Page 325 • If the security method is WEP CHV648 1. Enter the network name of the access point. 2. Select [WEP]. 3. Enter the password for the access point. Configure other settings if needed. 4. Click [OK].
Page 326 • If the security method is WPA-PSK CHV650 1. Enter the network name of the access point. 2. Select [WPA-PSK]. 3. Select [WPA(TKIP)], [WPA(AES)],or [WPA2(AES)]. 4. Select [Passphrase] or [Hex]. 5. Enter the password for the access point. 6. Click [OK].
Page 327 • If the security method is WPA-EAP CHV652 1. Enter the network name of the access point. 2. Select [WPA-EAP]. 3. Select [WPA(TKIP)], [WPA(AES)],or [WPA2(AES)]. 4. Select the extensible authentication protocol you want to use. Enter the user ID for Extensible Authentication Protocol (EAP). Enter the user name to be used for RADIUS server authentication.
Page 328 Click [OK], when "Update complete" appears. Click [Logout]. CHV642 10. Turn the machine off. 11. Remove the Ethernet cable, and then connect the wireless LAN cable. CHV601 12. Turn the machine on. Setting is complete.
Page 329 Configuring Settings Using the Control Panel • Change the [LAN Type] to [IEEE 802.11b/g/n] before configuring the wireless LAN settings. • For details, see "2. Preparing for Printing", User Guide CHV632 Change the network interface settings. the [User Tools] key [Login] Enter the login password.
Page 330: Checking The Status
Checking the Status CHV632 the [User Tools] key [System Settings] [Interface Settings] [IEEE 802.11] [Current status] [Status]...
Page 333: Safety Information
Safety Information Read this manual carefully before you use this product and keep it handy for future reference. For safe and correct use, please be sure to read this sheet before using the machine. Introduction Handling the machine’s interior • •...
Page 334 Remarques a l'attention des utilisateurs canadiens Conformement a la reglementation d'Industrie Canada, le present emetteur please contact Ricoh Americas Corporation Customer Support Department at It is an open program in which manufacturers participate voluntarily. radio peut fonctionner avec une antenne d'un type et d'un gain maximal (ou 1-800-FASTFIX.
Page 335: Environmental Advice For Users
For details about the return program, please refer to the Web page below or consult your service person. https://www.ricoh-return.com/ Energy efﬁ ciency The amount of electricity a machine consumes depends as much on its speciﬁ cations as it does on the way you use it.
Page 336 About SG Series Firmware Updates (Web Image Monitor) TABLE OF CONTENTS 1. About Firmware Updates ................. 2 2. Operating Environment ................2 3. Disclaimer ....................2 4. Caution ......................2 5. Firmware Update Operating Instructions ..........3 6. Wireless LAN Update Operating Instructions ........10 7.
Page 337: About Firmware Updates
1. About Firmware Updates This manual explains how to update the software for SG series network boards. 2. Operating Environment A Web browser is required for use. To use the Web browser, specify the TCP/IP protocols of your computer and the ma- chine.
Page 338: Firmware Update Operating Instructions
5. Firmware Update Operating Instructions These instructions explain how to update the firmware of the machine. Before you start the update, make sure of the following: • The machine is in standby mode. • No applications are running on the computer. The following procedure uses Windows 7 screenshots.
Page 339 3. Click [Administrator Login]. CHU267 The following screen appears.
Page 340 4. Enter the login name and password, and then click [OK]. The default login name for administrators is "admin". No login password is set up. To ensure security, it is important you change the password. CHU282 5. In the menu area, click [Settings]. CHU268...
Page 341 6. Click [ROM Update]. CHU269 7. Select the update file (***.bin). Enter the path to the file in [Firmware File Name] or click [Browse...] and select the file. CHU279...
Page 342 8. Click [Update]. CHU280 Updating starts. When the update file transfer completes, the following message appears: The update takes a while. Do not operate the Web browser, computer, or the ma- chine while updating. The update progress appears on the machine's control pan-...
Page 343 9. Click [OK]. CHU277 The rebooting takes a while. Click [OK] after it reboots. The display returns to the ROM Update page. If DHCP has been enabled, the IP address might be updated, resulting in the Web browser not returning to the top page. If the top page does not appear, check the IP address using the machine's control panel and try connecting again.
Page 344 10. Check the current firmware version. CHU278 If it has been updated, the update has completed successfully. Otherwise, turn the power off and back on, and then try this procedure again from Step 1.
Page 345: Wireless Lan Update Operating Instructions
6. Wireless LAN Update Operating Instructions These instructions explain how to update the wireless LAN of SG 3110DW. Before you start the update, make sure of the following: • The machine is in standby mode. • A wireless LAN connection is active. •...
Page 346 3. Click [Administrator Login]. CHU267 The following screen appears.
Page 347 4. Enter the login name and password, and then click [OK]. The default login name for administrators is "admin". No login password is set up. To ensure security, it is important you change the password. CHU282 5. In the menu area, click [Settings]. CHU268...
Page 348 6. Click [Wireless LAN Settings]. CHU283...
Page 349 7. Select the update file (***.bin). Enter the path to the file in [Firmware File Name] or click [Browse...] and select the file. CHU270...
Page 350 8. Click [Update]. CHU271 Updating starts.
Page 351 When the update file transfer completes, the following message appears: The update takes a while. Do not operate the Web browser, computer, or the ma- chine while updating. The update progress appears on the machine's control pan-...
Page 352 9. Click [OK]. CHU272 The rebooting takes a while. Click [OK] after it reboots. The display returns to the ROM Update page. If DHCP has been enabled, the IP address might be updated, resulting in the Web browser not returning to the top page. If the top page does not appear, check the IP address using the machine's control panel and try connecting again.
Page 353 11. Click [Cancel]. CHU284 12. Click [Home]. CHU274...
Page 354 13. Click [Device Info]. CHU275 14. Check the version in "Wireless LAN". CHU276 If it has been updated, the update has completed successfully.
Page 355 Otherwise, turn the power off and back on, and then try this procedure again from Step 1.
Page 356: Trademarks
7. Trademarks Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and /or other countries. • The product names of Windows 7 are as follows: ® ® Microsoft Windows 7 Home Premium ® ®...
Page 357 About SG Series Firmware Updates (Windows) TABLE OF CONTENTS 1. About Firmware Updates ................. 2 2. Operating Environment and Other Requirements ........ 2 Operating Environment ..................2 Supported Operating Systems ................2 About Printer Drivers ....................2 3. Update Cautions ..................3 Caution 1........................3 Caution 2.
Page 358: About Firmware Updates
1. About Firmware Updates Updates allow SG2100N, SG3110DN, SG3110DNw models to receive the latest firmware. 2. Operating Environment and Other Requirements Operating Environment If the machine is connected to computers by network peer-to-peer or directly via a sin- gle USB cable, successful updates are guaranteed. Supported Operating Systems •...
Page 359: Update Cautions
3. Update Cautions This section describes several things you must check for to ensure successful up- dates. You must read this section before performing updates. * For more details about cautions, refer to "ReadMe.txt". Caution 1. To update the firmware to version 2.0.0 or later, the current firmware must be version 1.9.0.
Page 360: Caution 6
Caution 6. If you want to use the SmartDeviceMonitor port to update the firmware over a network, be sure to uncheck the [Use Extended Features] check box of SmartDeviceMonitor for Client. Caution 7. Bidirectional communication is not available it you are running SmartDeviceMonitor port under a 64-bit operating system.
Page 361: Disclaimer
4. Disclaimer The manufacturer is not liable for any damages resulting from use or misuse of this software. Nor is the manufacturer liable for any damages resulting from use or misuse of this software with third parties.
Page 362: Firmware Update Operating Instructions
5. Firmware Update Operating Instructions These instructions explain how to update the firmware of the machine. Before you start the update, make sure of the following: • The machine is in standby mode. • No applications are running on the computer. •...
Page 363: Bidirectional-Enabled
Bidirectional-Enabled This section explains how to update the bidirectional-enabled printer driver. 1. Double-click [Product Name_VX.XX_g_upd.exe] to start the update. Product Name represents the machine name; VX.XX, the version. 2. Select [English], and then click [OK]. 3. The following screen appears. Check the displayed details, and then click [Next >].
Page 364 5. Check that the system version for [Update data] is later than the system ver- sion for [Printer], and then click [Next >]. The following screen is an example. The versions that actually appear may be dif- ferent. 6. Click [OK]. Do not switch the machine off while updating.
Page 365 7. Updating starts. 8. The machine is switched back on automatically.
Page 366 9. After updating, check the version, and then click [Finish]. The following screen is an example. The versions that actually appear may be dif- ferent. 10. Updating is complete.
Page 367: Bidirectional-Disabled
Bidirectional-Disabled This section explains how to update the bidirectional-disabled printer driver. To update the firmware when bidirectional communication is disabled, see p.3 "Update Cautions", and then check the following: • You must be able to view the machine's control panel. The procedure requires you to check the machine's status on the control panel.
Page 368 3. The following screen appears. Check the displayed details, and then click [Next >]. 4. Select the machine name, and then click [Next >]. 5. After checking the following, click [OK]. • A functional machine has been selected. • The machine is not offline. •...
Page 369 6. Check that the message "Waiting for Data" is displayed on the machine’s control panel. Waiting for Data >>______________ 7. Click [OK]. * Check the control panel for the next step. 8. Updating starts. Check the update progress displayed on the LCD of the machine’s control panel. When the "Ready"...
Page 370 Update complete Power Off->On Ready |■| |■| |■| |■| |■| 9. After the update, check that the new firmware version is displayed. Use the following procedure to check the version of your machine. 1. Press the [ /Menu] key. 2. Press the [ ] or [ /Menu] key to display [List/Test Print], and then press the [#Enter] key.
Page 371: Trademarks
6. Trademarks ® ® Adobe and Acrobat are either registered trademarks or trademarks of Adobe Sys- tems Incorporated in the United States and/or other countries. Pentium is a registered trademark of Intel Corporation. Netscape is a registered trademark of Netscape Communication Corporation in the U.S.
Page 373 Notes for Users Please note the following corrections to this manual: Operating Instructions errors Relevant pages SG 3110DN/SG 3110DNw Safety Information : ENERGY STAR Program Corrections Correct The following Energy Saver mode is available on this machine. The machine recovers from Energy Saver mode when it receives a print job, or when any key is pressed.
Page 374 Notes for Users CHU257 If the tabs do not return to their original positions when you attach the bypass tray, push the tray in while pulling up on its top left part as shown above. © 2011 Printed in China J313-6717...

This manual is also suitable for:

Sg 3110dn Sg k3100dn Sg 3110dnw Sg 7100dnAficio sg 2100nAficio sg 3110dnw

Ricoh SG 2100N User Manual

Table of Contents

1 About this Product

2 Preparing for Printing

3 Specifying the Printer Driver Settings

4 Machine Setup Menus

5 Monitoring and Configuring the Machine

6 Using the Machine with a Macintosh

7 Maintenance

8 Troubleshooting

9 Appendix

About Sg Series Firmware Updates (Web Image Monitor)

About Sg Series Firmware Updates (Windows)

1 About Firmware Updates

2 Operating Environment and Other Requirements

3 Update Cautions

4 Disclaimer

5 Firmware Update Operating Instructions

6 Trademarks

Quick Links

Operating Instructions

User Guide

Chapters

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Summary of Contents for Ricoh SG 2100N