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R
P
EMOVING
APER
•
To avoid damage to rollers, always remove jammed paper gently.
•
Try to remove jammed paper without tearing it. Any pieces of media left in the printer, whether large or small,
can obstruct the paper path and cause further jams.
If, after clearing the paper jam, the jam message in the Operator Panel persists, open and close the Top Cover. This
should clear the jam message.
If the automatic jam recovery is enabled (see page xx), once the jammed paper is removed and the printer is online,
the printer should resume printing the job from the page where the jam occurred.
Misfeed Jams
Misfeed jams happen in Paper Tray 1 or 2. A misfeed jam may be as simple as a sheet of media not being picked, or
it may be that the paper was picked but not fed properly. Access to this area is through the tray slot.
1.
Remove the paper tray.
2.
Pull out the jammed media.
3.
Make sure the paper is lying flat in the tray and that it does not exceed the media limit mark inside the tray.
4.
Slide the tray back into the printer.
Inner Jams
Inner jams happen in the transfer Drum/Transfer Unit area. This type of jam means that the media did not make it
to the paper exit area.
1.
Open the Back Cover.
2.
If most of the page is showing, gently pull it toward you.
J
AMS
Removing Paper Jams
205
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