Avaya 3600 Series Installation Instructions Manual page 39

3.5.2.3 Phone Registration Messages
As part of phone registration, the phone will be requested by the IP Office to enter a extension number and password.
The password requested matches the IP Office user Login Code.
The following messages may be displayed as part of that process.
Display
123 56789
123 5678
123 567
123 56
123 5
123
12
1
Ext. =XXX
#=OK New =
Password = ********
# = OK
Extension Error
Password Error
# to continue
Extension in use
# to continue
* to Retry
# to Restart
3600 Series Phone Installation
IP Office
Possible Cause and Action
The phone has located and authenticated and associated with at least one access point.
Not shown for WMM installations.
The phone is either configured for static IP or, if configured for DHCP, has started
DHCP discovery.
If DHCP is configured, a DHCP response was received which contains a good DNS
server configuration.
Used for AVPP installations only. Not shown for WMM or CCX installations. Indicates
one of the following possibilities:
· Static IP configuration
· AVPP address found in DHCP response,
· AVPP address found via DNS lookup.
All networking functions are complete and the phone is proceeding with establishing
the link to the AVPP.
The CCMS application has started.
At least one IP address for a telephone system has been identified.
The phone has registered with the telephone system.
Several conditions (new phone, Extension Error, Password Error, and Extension in use)
can result in the wireless phone asking the user for a new extension and password. The
entry process is described below. When a new extension or password is being entered,
the asterisk (*) key can be used to back up and correct an error.
Enter the required extension or if # is pressed, the wireless phone will retain the
current extension it last used.
After a new extension is entered, press # to continue.
A new password can be entered at this time, or if # is pressed, the wireless phone will
continue with its current password. After a new password is entered, press # to
continue.
Shown if the IP Office unit does not recognize the extension that the phone is trying to
register with. This will last 5 seconds, and then the wireless phone will ask the user to
enter a new extension and password.
To enter a new extension and password, press # to continue.
IP Office will detect when a wireless phone tries to register with the same extension as
any phone that is already registered to that extension.
To continue, press #. If the user chooses to continue on with the override information,
the wireless phone will register with the override bit set. Any phone currently
registered with the given extension will be unregistered, and any activity on the
currently registered phone will be stopped. If that phone is in a call, it will be dropped.
If the user does not want to override the existing extension, either enter a different
extension and password, or simply power off the wireless phone.
If two wireless phones are assigned to the same extension, the IP Office unit will not
properly resolve the registration conflict due to the presence of the AVPP. Both wireless
phones may fail to operate properly.
Some errors will result in the following display once # is pressed to continue. To
immediately retry registering with IP Office, press *. To restart the wireless phone,
press # (which will take about 20 seconds).
Installation: Phone Installation
15-601082 Issue 06a (21 February 2014)
Page 39