Upgrading Wireless Phones - Avaya 3600 Series Installation Instructions Manual

4.1 Upgrading Wireless Phones

After software updates are obtained, they must be transferred to the appropriate location in the LAN to update the code
used by the wireless phones.
The wireless phones allow over-the-air transfer of software updates from the designated TFTP server to the wireless
phones. The downloading function in the wireless phone checks its software version every time the wireless phone is
turned on. If there is any discrepancy the wireless phone immediately begins to download the update.
Normal Download Messages
When the wireless phone is powered on, it displays a series of messages indicating that it is searching for new software,
checking the versions and if necessary downloading. The list below shows the normal message progression:
1. Checking Code
The wireless phone is contacting the TFTP server to determine if it has a newer version of software that should be
downloaded.
2. Erasing Memory
The wireless phone has determined that a download should occur and is erasing the current software from
memory. This message also displays a progress bar. When the progress bar fills the display line the erase
operation is complete.
3. Updating Code
The wireless phone is downloading new software into memory. The number icons at the bottom of the display
indicate which file number is currently being downloaded. This message also displays a progress bar. When the
progress bar fills the display line the update operation is complete on that file.
When the update is complete, the wireless phone displays the extension number and is ready to use.
Download Failure or Recovery Messages
The list below shows the display messages which indicate a failure or recovery situation during the download process.
· Server Busy
The wireless phone is attempting to download from a TFTP server that is busy downloading other phones and
refusing additional downloads. The wireless phone will automatically retry the download every few seconds.
· TFTP ERROR(x):yy
A failure has occurred during the TFTP download of one of the files. (x) = The file number which was being
downloaded; yy is an error code describing the particular failure. Possible error codes are:
· 01 = TFTP server did not find the requested file.
· 02 = Access violation (reported from TFTP server).
· 07 = TFTP server reported "No such user" error. Check the TFTP server configuration.
· 81 = File put into memory did not CRC. The wireless phone will attempt to download the file again.
· FF = Timeout error. TFTP server did not respond within a specified period of time.
· Erase Failed
Download process failed to erase the memory in the wireless phone. This operation will retry.
· Warning
The wireless phone has attempted some operation several times and failed, and is now waiting for a period of time
before attempting that operation again.
3600 Series Phone Installation
IP Office
Maintenance and Administration:
15-601082 Issue 06a (21 February 2014)
Page 45