Common Features On System Control Center Screens - Hughes HN9400 User Manual

Chapter 2

Common features on System Control Center screens

HN9400 Satellite Router User Guide
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1038555-0001 Revision B
• View Transmission Information – Opens the Transmission Information page, which
displays information on data transmitted by the satellite router.
Note: These links take you to the same destinations as the button links at the top of each
System Control Center page.
Diagnostic utilities links
Connectivity Test – Opens the Connectivity Test page, which you can use to test the connection
between the satellite router and the NOC. See
Problem Troubleshooting – See
Detailed Problem Statistics – Opens a screen you can use to view statistics concerning router
operation. See Viewing problem-related statistics
Help links
Getting Started – Through this link you can find general operating instructions for the HN9400
router, recommended settings for your browser and TCP/IP, answers to frequently asked questions,
and troubleshooting information.
Browsing Optimization Utility – The Browser Optimization Utility is a software utility you
can download that configures certain settings on your Windows computer to improve your
Internet browsing performance. (This link is only present if it has been enabled by the NOC.)
View Help Topics – Opens the Help page, which includes a variety of topics such as
recommended browser and TCP/IP settings.
Contact information – Opens to a page that provides contact information for assistance and
additional information.
Restart HN9400 – Restarts the satellite router.
myHughesNet
Note: myHughesNet links may or may not be present on your satellite router depending
on the country where the router is used and your service plan.
Go to myHughesNet provides access to the HughesNet Web Portal, which contains a variety
of useful tools, resources, and information. Access to the HughesNet portal is determined by
your specific service plan or your organization's service plan.
From the HughesNet portal you can click the HughesNet Customer Care link to access a wide
variety of support resources. For example, you can check online usage, test satellite speed, find
troubleshooting scripts, manage passwords, access email, check your account and service plan
information, and more. The specific portal information and available features are determined by
your specific service plan or your organization's service plan.
Certain features are common to some or all of the System Control Center screens, as shown in
Figure 6: Common features on System Control Center screens
explained in the following sections.
Confirming NOC connectivity
Troubleshooting common problems
on page 49.
System Control Center
on page 39.
on page 33.
on page 11. These features are