Hapter; Troubleshooting Guidelines - VeriFone Vx810 Reference Manual

Troubleshooting Guidelines

NOTE
CAUTION
Display Does
Not Show
Correct/
Readable Info
Blank Display
The troubleshooting guidelines provided in the following section are included to
assist you to successfully install and configure your V
problems operating your V
examples.
If the problem persists even after performing the outlined guidelines or if the
problem is not described below, contact your local VeriFone representative for
assistance. Typical examples of malfunction you may encounter while operating
x
your V 810 device and steps you can take to resolve them are listed.
x
The V 810 device comes equipped with tamper-evident labels. The V
contains no user serviceable parts. Do not, under any circumstance, attempt to
disassemble the device. Perform only those adjustments or repairs specified in
this guide. For all other services, contact your local VeriFone service provider.
Service conducted by parties other than authorized VeriFone representatives
may void warranty.
Use only a VeriFone-supplied power pack. Using an incorrectly rated power
supply may damage the device or cause it not to work as specified. Before
troubleshooting, ensure that the power supply matches the requirements
specified at the bottom of the device. (See
specifications.) Obtain the appropriately rated power supply before continuing
with troubleshooting.
x
When the V 810's display screen does not show correct or clearly readable
information:
•
Remove and reapply power to the device.
•
If the problem persists, contact your local VeriFone service provider.
x
When the V 810's display screen does not show any information:
•
Check the device's power connection.
•
Remove and reapply power to the device.
•
If the problem persists, contact your local VeriFone service provider.
x
810 device, please read through these troubleshooting
Chapter
C

HAPTER

x
810 device. If you have
x
810
7, for detailed power supply
X
V 810 R G
EFERENCE
10
141
UIDE