ZyXEL Communications ZyWall USG 2000 User Manual page 897

I cannot update the IDP/application patrol signatures.
• Make sure your ZyWALL has the IDP/application patrol service registered and
that the license is not expired. Purchase a new license if the license is expired.
• Make sure your ZyWALL is connected to the Internet.
I downloaded updated anti-virus or IDP/application patrol signatures. Why has the
ZyWALL not re-booted yet?
The ZyWALL does not have to reboot when you upload new signatures.
The content filter category service is not working.
• Make sure your ZyWALL has the content filter category service registered and
that the license is not expired. Purchase a new license if the license is expired.
• Make sure your ZyWALL is connected to the Internet.
I configured security settings but the ZyWALL is not applying them for certain
interfaces.
Many security settings are usually applied to zones. Make sure you assign the
interfaces to the appropriate zones. When you create an interface, there is no
security applied on it until you assign it to a zone.
The ZyWALL is not applying the custom policy route I configured.
The ZyWALL checks the policy routes in the order that they are listed. So make
sure that your custom policy route comes before any other routes that the traffic
would also match.
The ZyWALL is not applying the custom firewall rule I configured.
ZyWALL USG 2000 User's Guide
Chapter 57 Troubleshooting
897