Common Problems - Kyocera FS-C1020MFP User Manual

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Common Problems

This section describes how to troubleshoot common problems that may occur while operating the machine.
The machine does not turn
on.
An error message is shown
on the machine's screen.
Pages are not printed.
Pages are not printed.
Strange noise is heard.
The volume of the sounds
produced by the machine is
too loud.
The volume of the sounds
produced by the machine is
too quiet.
If any of these problems persist, turn off the power, pull out the power cord, and contact your service representative.
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Problem
The power cord is not
connected properly.
An error has occurred.
The machine is warming up
or receiving data.
The interface cable is not
connected correctly.
The supplies or options are
not properly installed.
The machine executes
periodic cleaning of the
interior when [TB Cleaning]
in [Machine Settings] is set
to [On].
The volume is set to the high
level.
The volume is set to Off or
the low level.
Previous Next
Possible cause
See
Wait until "Printing" appears on the screen. If
"Processing" is displayed on the screen, the
machine is receiving data.
Confirm that the supplies or options are properly
installed.
The noise does not indicate a malfunction. Wait
until the cleaning is complete.
Adjust the volume of the beep, ring, speaker, and
alarm sounds . For details, see
Adjust the volume of the beep, ring, speaker, and
alarm sounds . For details, see
Solution
Make sure that the power plug is firmly
●
inserted into the wall outlet.
Make sure that the wall outlet is not
●
defective by connecting another working
device.
Error and Status Messages on the Screen
Reconnect the cable.
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Check that the interface cable is the correct
●
type.
Machine Settings
Machine Settings
Settings
.
.
.