Oce CS4236 User Manual page 69

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Error Message
"Invalid Smart
Card for this scan-
ner type"
"Correction of
Camera X (A, B,
C, or D..) failed"
"Stitching of Cam-
era X/Y (A/B or
B/C or C/D)
failed"
Note:
If you encounter another error message, try to shut down and reboot your system.
Note:
If the problem persists, contact your technical support. Make sure you have the Error
message text and information from the Info tab on hand to relay to your Océ service
technician.
Original
This field informs you about the load status of the original in the scanner.
During scanning, the scanner moves the paper back and forth in the slot in order to po-
sition it correctly for the next task.
If the Océ Scanner Agent screen is opened during scanning, you are able to follow the
operations performed on the original through the messages that appear in the 'Original'
field.
The Original messages tell you if the original is present, 'Not ready', 'Busy' or 'Ready',
and includes additional information on the original's position, insertion/ejection status
and more.
Description / Solution
Check your smart card in the smart card drawer. Make sure it
is positioned/inserted correctly and then reboot.
The scanner is continuously monitoring your cameras. This
problem often arises when the internal glass plate or white
platen is dirty or smudged.
Follow the cleaning instructions that came with your scanner
maintenance kit and run through the full maintenance process
(adjustment, stitching and calibration).
Contact your Océ service technician if the problem persists.
The scanner is continuously monitoring the stitching status
between the scanner cameras. This problem often arises when
the internal glass plate or white platen is dirty or smudged.
Follow the cleaning instructions that came with your scanner
maintenance kit and run through the full maintenance process
(adjustment, stitching and calibration). Contact your Océ service
technician if the problem persists.
Interface of Océ Scanner Agent
Chapter 8 - Océ Scanner Agent 69