Characters Have Jagged Or Uneven Edges; Clipped Images; Shadow Images Appear On Prints - Lexmark 6500e User Manual

Troubleshooting
3
Reinsert the cartridge.
Note: If print quality does not improve, then replace the cartridge of the color that is not printing.
If the problem continues, then the printer may need to be serviced. For more information, contact customer support.

Characters have jagged or uneven edges

If you are using downloaded fonts, verify that the fonts are supported by the printer, the host computer, and the
software program.

Clipped images

Try one or more of the following:
C
HECK THE GUIDES
Move the tray width and length guides to the correct positions for the paper size loaded.
C
HECK THE PAPER SIZE SETTING
Make sure the paper size setting matches the paper loaded in the tray:
1
From the scanner control panel Paper menu, check the Paper Size setting.
2
Before sending the job to print, specify the correct size setting:
•
For Windows users, specify the size from Print Properties.
•
For Macintosh users, specify the size from the Page Setup dialog.

Shadow images appear on prints

ABCDE
ABCDE
ABCDE
ABCDE
ABCDE
ABCDE
Try one or more of the following:
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