Paper Jam - Lexmark 6500e User Manual

Clearing jams

260 paper jam

The envelope at the bottom of the stack enters the printer first.
1
Lift the envelope weight, and then remove all the envelopes.
2
If the jammed envelope has entered the printer and cannot be pulled out, then lift the envelope feeder up and out
of the printer. Set it aside.
3
Remove the jammed envelope from the printer.
Note: Make sure all paper fragments are removed.
If you cannot remove the envelope, then the print cartridge will have to be removed.
a
Lift and pull the print cartridge out of the printer.
Warning—Potential Damage: Do not touch the photoconductor drum on the underside of the cartridge.
Use the cartridge handle whenever you are holding the cartridge.
b
Place the print cartridge aside on a flat, smooth surface.
Warning—Potential Damage: Do not leave the cartridge exposed to light for extended periods.
c
Remove the jammed envelope.
Note: Make sure all paper fragments are removed.
d
Align and reinstall the print cartridge.
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