SATO GL4 Series Operator's Manual page 66

Section 5: Troubleshooting
LCD Message
DOWNLOADER
ERROR
FLASH WRITE #__
Repeat Download
DOWNLOADER
ERROR
FLASH: W ADDR
BAD
Repeat Download
DOWNLOADER
ERROR
MAIN FLASH IS
FULL
Optimize Files
DOWNLOADER
ERROR
NO EFC DETECTED
Repeat Download
EC
SOFTWARE FAIL
Cycle Power
ERROR:
INSUFFICIENT
DRAM
Cycle Power
ERROR:
INSUFFICIENT
FLASH
Cycle Power
ERROR
OCCURRED:
CLEARING
QUEUES
Please Wait
FILE SYS WRITE
Check Flash
Page 5-6
Cause: Writing to the flash memory resulted in an error.
Remedy: Repeat the flash download procedure. If the error per-
sists, contact a technical support representative.
Cause: Writing to the flash memory resulted in an error in an
area of memory.
Remedy:
Repeat the flash download procedure. If the error per-
sists, contact a technical support representative.
Cause: The main flash memory area is full.
Remedy: Delete files from the memory and optimize the space.
Cause: No EFC was detected, so the download cannot proceed.
Remedy: Contact a technical support representative.
Cause: The Engine Control software has encountered a failure.
Remedy: Turn the printer OFF for 15 seconds, then ON again. If the
problem persists, repeat the data download.
Cause: Not enough available memory for a printer operation
Remedy: Turn the printer OFF for15 seconds, then turn it ON
again. If the error persists, increase the Glob Mem Adjust
size in the PRINTER SETUP menu and reboot the printer.
If the error still persists, replace the controller PCBA.
Write down the error message when returning the defec-
tive board.
Cause: There is not enough available free flash memory to run
the downloaded program.
Remedy: Turn the printer OFF for 15 seconds, then ON again. If the
problem persists, contact your authorized customer ser-
vice representative.
Cause: The printer is discarding host data it cannot use because
a fault condition exists. While this message displays, a
rotating asterisk (*) appears on the screen.
Remedy:
Wait. When the asterisk (*) stops rotating, a different fault
message will appear; troubleshoot the final message.
Cause: There was a problem writing to the flash memory.
Remedy: Turn the printer OFF for 15 seconds, then ON again. If the
problem persists, contact your authorized customer ser-
vice representative.
Description
GL Series Operator's Manual