SATO GZ4e Series Operator's Manual
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SATO GZ4e Series Operator's Manual

SATO GZ4e Series Operator's Manual

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GZ4e Series
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Summary of Contents for SATO GZ4e Series

  • Page 1 Operator Manual For printer model: GZ4e Series Read this Operator Manual before using this product. Keep this document available for future reference.
  • Page 2 Specifications and contents in this document are subject to change without notice. Trademarks SATO is a registered trademark of SATO Corporation and its subsidiaries in Japan, the U.S. and other countries. All other trademarks are the property of their respective owners.
  • Page 3 SATO reseller or Do not put objects inside the printer contact your SATO reseller or technical support center for • Do not insert or drop in metal technical support center. repairs. It is dangerous for the...

  • Page 4: Safety Precautions

    • When maintaining and pinched under the printer feet. not slip off and drop. cleaning the printer, unplug the power cord from the outlet to maintain safety Page ii GZ4e Series Operator Manual...

  • Page 5: Power Supply

    Precautions for Installation and Handling Printer operation can be affected by the printer environment. Refer to the following instructions for installation and handling of GZ4e Series printer. Select a Safe Location Do not place the printer in a location subject to water or oil.

  • Page 6: Table Of Contents

    3.13 Hex Dump Mode ..................... 3 - 34 3.14 Non Standard Mode ....................3 - 34 3.15 Protocol Download Mode ..................3 - 35 Cleaning and Maintenance 4 - 1 4.1 Cleaning the Print Head, Platen and Rollers............... 4 - 2 Page iv GZ4e Series Operator Manual...
  • Page 7 7.7.1 Basic Specifications ..................7 - 14 7.7.2 Pin Assignments ..................... 7 - 14 7.7.3 Timing Charts ....................7 - 15 Appendix 8 - 1 8.1 Positions of Sensors and Options ................8 - 2 GZ4e Series Operator Manual Page v...
  • Page 8 8.5 Information on Media when Using Optional Cutter............8 - 7 8.5.1 Cutting of Labels ....................8 - 7 8.5.2 Cutting Media with Perforation ................8 - 7 8.5.3 Cutter Replacement ................... 8 - 7 Page vi GZ4e Series Operator Manual...

  • Page 9: Introduction

    Section 1: Introduction INTRODUCTION Thank you for your investment in this SATO printer product. This Operator Manual contains the basic information about the installation, setup, configuration, operation and maintenance of the printer. A total of eight topics are covered herein, and they are organized as follows:...

  • Page 10: Features Of The Printer

    4. Set the printer on a solid, flat surface. Inspect the shipping container and printer for any sign of damage that may have occurred during shipping. Please note that SATO shall hold no liability of any damage of any kind sustained during shipping of the product.

  • Page 11: Parts Identification

    It consists of two contact buttons, one LED indicators and three potentiometers (VR). LCD panel Please refer to Section 3.1 Operator Panel. Display the printer status, selections for Media discharge outlet settings and error message. Opening for media output. GZ4e Series Operator Manual Page 1-3...

  • Page 12: Back View

    Before connection, make sure that the AC Interface connector for external signals. voltage of your region is within the range of AC Connect the optional application to this 200 to 240 V, 50/60 Hz. terminal. Page 1-4 GZ4e Series Operator Manual...
  • Page 13 Open this slot to allow loading of Fan-fold Feeds the media. Perform maintenance at media or media from external unwinder. regular intervals. Media guide shaft Label sensor Used to guide the flow of loaded media. Used to detect the label. GZ4e Series Operator Manual Page 1-5...
  • Page 14 Section 1: Introduction This page is intentionally left blank. Page 1-6 GZ4e Series Operator Manual...

  • Page 15: Installation

    The following information is provided: • 2.1 Site Location • 2.2 Media Selection • 2.3 How to Load the Media • 2.4 How to Load the Carbon Ribbon • 2.5 Connections GZ4e Series Operator Manual Page 2-1...

  • Page 16: Site Location

    For optimal print performance and durability, please use SATO-certified media and ribbon supplies on this printer. Using supplies not tested and approved for use by SATO can result in unnecessary wear and damage to vital parts of the printer, and may void the warranty.

  • Page 17: How To Load The Media

    Turn the media roll lightly by hand and confirm that it rotates smoothly. Otherwise, media may not be fed correctly during operation. Media roll holder Media holder guide Print head lock lever Figure 2-2, Media Roll Loading GZ4e Series Operator Manual Page 2-3...
  • Page 18 Adjust the label sensor assembly loosening the green sensor adjust knob located on the bottom side of the label sensor assembly and moving the assembly to the correct position. After it is correctly positioned, retighten the green sensor adjust knob. Sensor Assembly Sensor Adjust Knob Figure 2-4, Sensor Position Adjustment Page 2-4 GZ4e Series Operator Manual...

  • Page 19: How To Load Fan-Fold Media

    Pass the labels (printing side up) through the slot and over the media roll holder. Refer to Figure 2-5. Route the label following the steps explained for the media roll above. External media slot Media holder guide Figure 2-5, Fan-fold Media Loading GZ4e Series Operator Manual Page 2-5...

  • Page 20: To Route The Label When Using The Optional Dispenser

    Dispenser plate Label Liner Rewind spindle GZ4e Series printer with optional Dispenser installed Figure 2-6, Label Dispenser routing Wrap the liner (backing paper) under and around the rewind spindle, routing it under the two retainer prongs. Manually turn the rewind spindle counterclockwise to take up all the slack in the liner (backing paper).

  • Page 21: How To Load The Carbon Ribbon

    2.4 HOW TO LOAD THE CARBON RIBBON The GZ4e series printer enables two types of printing, Thermal transfer and Direct thermal. Thermal transfer paper media requires the use of carbon ribbon for print application. In such a scenario, it is the carbon ribbon that contains the ink that will be transferred to the media.

  • Page 22: Connections

    This section explains the power cord and interface cable connection procedures. 2.5.1 Interface Connection GZ4e Series printers equipped with a combo interface dock comprising three different types of standard interface, LAN interface or Wireless LAN interface (Europe model only) to perform data communication with the host.

  • Page 23: To Configure The Connected Interface

    Make sure that the AC voltage of your region is within the range of AC 200 - 240V, 50/60 Hz. If your local voltage does not fall within the stated range, please contact your SATO reseller or technical support center for more information.

  • Page 24: To Set The Power To On

    If there is any printed media remaining in the printer, press the FEED button to discharge the media. Turn off the power switch on the printer’s operator panel. Press the side of the switch marked “O”. Page 2-10 GZ4e Series Operator Manual...

  • Page 25: Operation And Configuration

    All the printer’s buttons are used either singularly, or in conjunction, to perform configuration activities. Many of these settings can also be controlled via software commands and, as well as with our SATO All-In- One Tool software application.

  • Page 26: Operator Panel

    LCD display. Note: There are two DIP switches, one LED and one potentiometer located behind the operator panel cover. These are not accessible and are only for SATO authorized service personnel. Media roll holder...

  • Page 27: Potentiometer Adjustment

    Note: The PRINT potentiometer adjustment will affect the darkness regardless of the speed and darkness ranges setting. GZ4e Series Operator Manual Page 3-3...

  • Page 28: Dip Switch Settings

    (DSW3-1 through DSW3-8). Software commands must be used to change the software DIP switches settings. The software DIP switch commands will not become effective however until the power is cycled. Alternately, the software DIP switches can also be set with SATO All-In-One Tool software application.

  • Page 29: Function Description

    Allows to continuously receive print jobs while compiling and printing other jobs. Firmware Download Mode Places the printer in mode for downloading software into flash ROM. Protocol Code Selects the command codes used for protocol control. GZ4e Series Operator Manual Page 3-5...
  • Page 30 When on, the unit is in the Continuous print mode, Backfeed is disabled and External Signals are ignored. External Signal Refer to the Interface Specifications unit for information. Repeat Print External Signal Allows an external device to repeat the print sequence. Page 3-6 GZ4e Series Operator Manual...

  • Page 31: Software Dip Switch Command

    3.3 SOFTWARE DIP SWITCH COMMAND This section describes the new software commands to set the DSW 2 and DSW 3 when DSW 2-8 is set to ON. According to the command language, the software DIP switch commands are separated between SATO and SZPL modes.

  • Page 32: Dsw 3 Setting Command (Sbpl Command)

    6 Printer factory clear and default settings will not reset the software DSW 3 settings. 7 When hardware DSW 2-8 is switched to ON from OFF position, software DSW-3 com- mand settings will be automatically set to default values (software DSW3 default setting: DSW all OFF). Page 3-8 GZ4e Series Operator Manual...

  • Page 33: Dsw 2 Setting Command (Szpl Command)

    7 DSW 2-7 is always fixed at “OFF” regardless of input ‘g’ parameter. Note: Non-standard Protocol is not supported in SZPL Emulation Firmware. This is valid only for SATO SBPL commands. 8 The DSW settings will be fixed and maintained until the next ~<ESC>DS2 command is sent.

  • Page 34: Dsw 3 Setting Command (Szpl Command)

    7 DSW-3 software command settings will be maintained when printer factory clear and default settings are performed. 8 When hardware DSW 2-8 is switch to OFF, software DSW-3 command settings will be automatically set to default values (software DSW3 default setting: DSW all OFF). Page 3-10 GZ4e Series Operator Manual...

  • Page 35: Operating Modes

    Non Standard mode DSW2-7 ON + LINE + FEED + Power on ALT. PROTOCOL DEFAULT COMPLETE Protocol Download mode DSW2-7 ON + LINE + Power on USER DOWNLOAD PRESS LINE KEY Figure 3-1, Operating Mode GZ4e Series Operator Manual Page 3-11...

  • Page 36: Normal Mode

    2 3 4 5 >> PRINT DARKNESS << Scrolls LINE options FEED PITCH OFFSET +00MM Scrolls LINE LINE options keep pressing FEED Selects FEED button and then press LINE advances button. Figure 3-2, Normal Mode Page 3-12 GZ4e Series Operator Manual...

  • Page 37: Menu Description

    Provides the specific sequence of events required by the operator, the printer, and the printer’s software for a test label to be printed. USER TEST PRINT Select YES to enter User Test Print menu while select NO will advance to Online mode. GZ4e Series Operator Manual Page 3-13...

  • Page 38: Advanced Mode

    FEED PROTOCOL SELECT Display only when RD/BSY XON/OF >> HEAD CHECK DSW 2-3 is ON. PROTOCOL SELECT NORMAL BARCODE << BICOM3 BICOM4 Scrolls Scrolls LINE LINE options options FEED FEED Figure 3-3, Advanced Mode Page 3-14 GZ4e Series Operator Manual...
  • Page 39 This selection tells the printer the type of head check to perform. You can specify the print head checking to be performed unconditionally (Normal), or only when bar- HEAD CHECK codes are being printed (Barcode). NORMAL BARCODE This screen displays only when DSW 2-3 is set to ON. GZ4e Series Operator Manual Page 3-15...
  • Page 40 The selections are RD/BSY, XON/OF, BICOM3 or BICOM4. RD/BSY is set as PROTOCOL SELECT default. RD/BSY XON/OF >> Select >> or << and then press FEED button to switch to the next screen for more selections. PROTOCOL SELECT << BICOM3 BICOM4 Page 3-16 GZ4e Series Operator Manual...

  • Page 41: Service Mode

    Scrolls options LINE MODE1 MODE2 options FEED Scrolls LINE options HEXDUMP MODE FEED FEED FEED EURO CODE Scrolls LINE SOFT DIPSW RESET options FEED COMPLETED Scrolls LINE options FEED LINE/FEED Figure 3-4, Service Mode GZ4e Series Operator Manual Page 3-17...
  • Page 42 Allows the hexadecimal value to be specified for the character replaced with the Euro Character. Euro Code functionality is not available in SZPL emulation. EURO CODE The default is D5 Hex. Page 3-18 GZ4e Series Operator Manual...
  • Page 43 Is an informational screen that provides the Software DIP switch setting. The “–” mark on top position shows DSW ON, while the “_” mark on the lower position - _ _ _ _ _ - ON/OFF shows DSW OFF. 12345678 GZ4e Series Operator Manual Page 3-19...

  • Page 44: To Set The Input Threshold Voltage Level For Gap Sensor

    Record the voltage shown on the top line of the LCD panel. The voltage ranges measured should be 0.5 V or less. This is the low voltage value. Physically re-position media (label and liner combined) so that its rests over the Gap sensor. Page 3-20 GZ4e Series Operator Manual...

  • Page 45: To Set The Input Threshold Voltage Level For I-Mark Sensor

    Record the voltage shown on the top line of the LCD panel. The voltage ranges measured should be between 0.3 and 0.7 V. This is the low voltage value. Physically re-position the media so that the I-mark is oriented over the sensor directly. GZ4e Series Operator Manual Page 3-21...
  • Page 46 If a value of 0.0 V is set, the printer will automatically set the level each time the printer is powered on with labels loaded or the print head is closed. Once the setting is correct, pressing the FEED button will accept the setting and advance to the AUTO ONLINE FEED display. Page 3-22 GZ4e Series Operator Manual...

  • Page 47: Counter Mode

    DISPENSE COUNTER CUT COUNTER LIFE COUNTER X.XM X.XM X.XM FEED FEED FEED FEED HEAD COUNT CLEAR DSP COUNT CLEAR CUT COUNT CLEAR Scrolls LINE LINE LINE options FEED FEED FEED Figure 3-7, Counters Mode GZ4e Series Operator Manual Page 3-23...
  • Page 48 Allows the determination of whether or not to reset the dispenser counter to zero. DSP COUNT CLEAR Allows the determination of whether or not to reset the cutter counter to zero. CUT COUNT CLEAR Page 3-24 GZ4e Series Operator Manual...

  • Page 49: Emulation Mode

    TEAR OFFSET button. V : +000 Scrolls COMM DIAG press options LINE button. keep Scrolls LINE LINE options pressing LINE button and FEED Selects then press FEED button. FEED Advanced Figure 3-7, Emulation Mode GZ4e Series Operator Manual Page 3-25...
  • Page 50 Allows the selection of the Emulation mode, Auto or Manual. Default setting is Manual. EMULATION SELECT AUTO MANUAL Allows the selection between SZPL emulation and SATO. Default setting is SATO. Note: When changing SZPL emulation mode to SATO mode, execute DEFAULT EMULATION SELECT SETTING before starting the operation, and vice versa. SZPL SATO Allows the selection of size mode for SATO, CMD (command) or AUTO.
  • Page 51 Allows the determination on the source for information of the label size. CMD: Command SIZE MODE AUTO: When AUTO is selected, the printer will automatically feed 2 blank labels AUTO during power on stage to calibrate correct label size. LCD: LCD setting GZ4e Series Operator Manual Page 3-27...
  • Page 52 9600 bps or 1200bps can be selected. 9600 bps is set as default. LOWEST BAUDRATE The lowest baud rate setting becomes valid only when the RS-232C interface baud 9600BPS 1200BPS rate set to 9600 through LCD in Advance mode menu. Page 3-28 GZ4e Series Operator Manual...

  • Page 53: Test Print Mode

    PRESS FEED KEY TO STOP PRINTING USER TEST PRINT FEED Scrolls LINE Test options printing stops FEED FEED PRINT CONTINUE ONLINE MODE QTY: XXXXXX Scrolls LINE options FEED FEED Figure 3-8, Test Print Mode GZ4e Series Operator Manual Page 3-29...

  • Page 54: Menu Description

    Select YES to enter User Test Print menu while select NO will advance to Online mode. Displays the printer’s operational status. The ONLINE status is displayed on the top line and the label quantity status is on the bottom. ONLINE Ready for print job. QTY: XXXXXX Page 3-30 GZ4e Series Operator Manual...

  • Page 55: Flash Memory Download Mode

    Figure 3-9 provides the general sequence of downloading data. For more details in downloading specific data, please refer to SATO authorized technical personnel. Refer to the Menu Definition Tables in this chapter to provide an explanation of each menu screen.
  • Page 56 PROGRAM DOWNLOAD START > > > This menu screen appears when all the data has been received and the process is complete. DOWNLOAD COMPLETE Also prompts the operator on how to proceed. PRESS FEED KEY Page 3-32 GZ4e Series Operator Manual...

  • Page 57: Default Setting Mode

    NO allows for exit without default reset. If YES is selected, resetting will immediately begin. Reboot the printer to return to normal operation. Is an informational screen only indicating that reset activity is complete. DEFAULT SETTING COMPLETED GZ4e Series Operator Manual Page 3-33...

  • Page 58: Hex Dump Mode

    Send ESC+DW2 command to configure DWS2-7 to ON + LINE + FEED + POWER On ALT. PROTOCOL DEFAULT COMPLETE Protocol code is initialized Power printer off , to exit Figure 3-12, Protocol Initialization Mode Page 3-34 GZ4e Series Operator Manual...

  • Page 59: Protocol Download Mode

    PRESS LINE KEY Confirms the printer is on standby for receiving user download data. The downloaded data received from the host shall be written in the main ROM. Entry is USER DOWNLOAD not required. WAITING GZ4e Series Operator Manual Page 3-35...
  • Page 60 Section 3: Configuration and Operation This page is intentionally left blank. Page 3-36 GZ4e Series Operator Manual...

  • Page 61: Cleaning And Maintenance

    Section 4: Cleaning and Maintenance CLEANING AND MAINTENANCE This section provides information on user maintenance for the GZ4e series printer. The following information is covered here: • 4.1 Cleaning the Print Head, Platen and Rollers • 4.2 How to Clean the Printer (Cleaning Kit) •...

  • Page 62: Cleaning The Print Head, Platen And Rollers

    Furthermore, dirt can accumulate along the label path, affecting parts like sensors and guides, and reducing their performance. Therefore, it is important to clean these important components periodically. The printer cleaning kit and cleaning sheets can be purchased from your authorized SATO representative. When to clean with a cleaning kit ...

  • Page 63: How To Clean The Printer (Cleaning Sheet)

    10.Unlatch the print head and use the cleaning pen from the cleaning kit to gently remove any remaining dirt from the print head. GZ4e Series Operator Manual Page 4-3...

  • Page 64: Replacement Procedures

    2. Open the main cover and make sure the print head lock lever is latched. 3. Remove screw (2, Figure 4-1a) from upper print assembly (3) securing defective print head. Figure 4-1a, Print Head Replacement Page 4-4 GZ4e Series Operator Manual...
  • Page 65 8. Secure the replacement print head (4) to print assembly (3) and secure using screw (2). 9. Restore power, reset the head counter, and test print. GZ4e Series Operator Manual Page 4-5...

  • Page 66: Fuse Replacement

    AND/OR FIRE. MAKE SURE THE DAMAGED FUSE IS REPLACED WITH ONE OF IDENTICAL PHYSICAL DIMENSIONS AND AMPERAGE. TO DO THIS, DUPLICATE THE INFORMATION STAMPED ON THE FUSE’S METAL CASING. Figure 4-2, Fuse Replacement (T3.15A H 250V) Page 4-6 GZ4e Series Operator Manual...

  • Page 67: Adjusting Print Quality

    2 and 6 (inches per second) Cutter/ Dispenser mode: GZ412e [12dots/mm] between 2 and 8 (inches per second) Continuous/ Tear-off mode: between 2 and 6 (inches per second) Cutter/ Dispenser mode: The initial value is 4 IPS. GZ4e Series Operator Manual Page 4-7...
  • Page 68 Section 4: Cleaning and Maintenance This page is intentionally left blank. Page 4-8 GZ4e Series Operator Manual...

  • Page 69: Troubleshooting

    Section 5: Troubleshooting TROUBLESHOOTING If you are unable to produce printouts on the GZ4e series printer, use this section to make sure the basics have been checked, before deciding you are unable to proceed any further. The section is divided into four parts: •...

  • Page 70: Error Signal Troubleshooting

    Ensure proper printer configuration. Make sure media is properly loaded. Clean sensor transmit/receive SENSOR ERROR surfaces. Sensor Error Ensure correct sensor configuration. 1. Clean the print head’s contact HEAD ERROR surface. Head Related Replace the print head. Page 5-2 GZ4e Series Operator Manual...

  • Page 71: Error Displays

    1. Paper jammed or cutter slit does not CUTTER ERROR work correctly. Clean the cutter. Cutter Error Note: If problems persist after performing the suggested countermeasures, please contact SATO Sales Representatives for further assistance. GZ4e Series Operator Manual Page 5-3...

  • Page 72: More About Head Check Function

    Check the printed labels to make sure the output is usable despite the head error. As soon as possible, stop using the print head to prevent further damage. If necessary, get the print head replaced. Page 5-4 GZ4e Series Operator Manual...

  • Page 73: Troubleshooting Table

    Clean print head. Defective print head. Replace print head. Defective main circuit board. Have SATO authorized servicing personnel replace main board. Damaged or worn platen roller. Replace platen roller. Poor label quality. Use higher quality media. Use only SATO-certified media.
  • Page 74 Test power supply and replace as required. Defective print head. Replace print head and reset counter. Defective main circuit board. Have SATO authorized servicing personnel replace main board. Interface problems. Troubleshoot interface - refer to the next chapter. Data input error.

  • Page 75: Interface Troubleshooting

    Click on the Device Manager tab. Make sure that the View Device By Type is checked. Scroll to SATO-USB Device and make sure that errors do not exist. Reinstall as required. Reboot the PC and the printer. GZ4e Series Operator Manual...

  • Page 76: Test Print Troubleshooting

    Send ESC+HX command or Send ESC+DW2 command to configure DWS2-4 to ON + Power On ONLINE QTY: XXXXXX Printer receives data Printer begins Hex Dump printing Power printer off , to exit Figure 5-2, Hex Dump Mode Page 5-8 GZ4e Series Operator Manual...

  • Page 77: Test Label Printing

    NOTE: The only print problem that the following sample test label does not display is fading of print image from one side of the label to the other. This is the result of improper print head balance. GZ4e Series Operator Manual Page 5-9...

  • Page 78: Sample Test Label

    Clear line in print Compare this scale on each indicates the ribbon side to ensure the print is was wrinkled during evenly spaced vertically . printing. Figure 5-4, Sample Test label Page 5-10 GZ4e Series Operator Manual...

  • Page 79: Basic Specifications

    ENVIRONMENTAL (EXCLUDING MEDIA) Operating Temperature 5 to 40°C (41 to 104° F) Storage Temperature -5 to 60°C (23 to 140 °F) Operating Humidity 30 to 80% RH, Non-condensing Storage Humidity 30 to 90% RH, Non-condensing GZ4e Series Operator Manual Page 6-1...
  • Page 80 Darkness range: A, B Print Darkness Darkness level: 1 to 5 RIBBON (Be sure to use ribbon manufactured or certified by SATO) 111 mm (4.37”) Width * Use the carbon ribbon wider than the paper to be used. Max. 450 m (1476.38 ft.) (Depending on ribbon type)

  • Page 81: Printer Language

    Section 6: Basic Specifications MEDIA (Be sure to use media manufactured or certified by SATO) Label Continuous Width: 22 to 128 mm (0.87” to 5.04”) Width including liner: 25 to 131 mm (0.98” to 5.16”) Pitch: 6 to 178 mm (0.24” to 7.01”) Pitch including liner: 9 to 181 mm (0.35”...

  • Page 82: Character Control

    18 dots H x 10 dots W (Alphanumeric, symbols) 18 dots H x 10 dots W (Alphanumeric, symbols) 28 dots H x 15 dots W (Alphanumeric, symbols) 26 dots H x 13 dots W (Alphanumeric, symbols) Page 6-4 GZ4e Series Operator Manual...
  • Page 83 *Do not support GB18030 China font Composite Symbols Ratios 1:2, 1:3, 2:5, User definable bar widths Rotation Parallel 1 (0°), Parallel 2 (90°), Serial 1 (180°) and Serial 2 (270°) Magnification 1 to 12 times GZ4e Series Operator Manual Page 6-5...
  • Page 84 Position and Sensitivity Adjustable I-mark (Reflective) Position and Sensitivity Adjustable Head Open Fixed Ribbon End/ Near End Sensor Fixed Dispenser Sensor Fixed (When using dispenser kit) Cutter Blade Position Sensor Fixed (When using cutter kit) Page 6-6 GZ4e Series Operator Manual...

  • Page 85: Standard Accessories

    Hexavalent chromium------------------------- Max. 0.1% Environmental Lead and lead compounds------------------- Max. 0.1% RoHS Standards Mercury and mercury compounds---------- Max. 0.1% Cadmium and cadmium compounds------- Max. 0.01% Polybrominated biphenyls (PBB)------------ Max. 0.1% Polybrominated diphenyl ethers (PBDE)-- Max. 0.1% GZ4e Series Operator Manual Page 6-7...
  • Page 86 Section 6: Basic Specifications This page is intentionally left blank. Page 6-8 GZ4e Series Operator Manual...

  • Page 87: Interface Specifications

    7.7 External Signal Interface (EXT) 7.1 INTERFACE TYPES GZ4e series printers are equipped with a multiple interfaces board to perform data communication with the host, an external signal interface to connect peripheral devices to the printer. The following built-in interfaces are available.

  • Page 88: Rs-232C High Speed Serial Interface

    7.2.3 READY/BUSY Flow Control Ready/Busy is the hardware flow control method for the serial interface on the GZ4e series printers. By raising/ lowering the voltage level on Pin 4 of the RS-232C port, the printer notifies the host when it is ready to receive data.

  • Page 89: Signal Definition

    * This connection at the host side of the interface would depend upon the pin that is being used as the Ready/Busy signal by the driving software. Typically, on a PC, it would be either CTS (pin8) or DSR (pin 6) on a DB-9 connector. GZ4e Series Operator Manual Page 7-3...

  • Page 90: X-On/X-Off Flow Control

    SG (Signal Ground) NOTE: Depending on the host used, it may be required to loop CS and RS (maintaining at high-level) on the host side. For more information, refer to the host computer documentation. Page 7-4 GZ4e Series Operator Manual...

  • Page 91: Ieee 1284 Parallel Interface

    * DSW2-5 (1 item/ Multi-Job Receive Buffer) is not valid when the printer is in SZPL emulation mode. Note: Send print data while the printer is on. Set the printer to off when disconnecting interface cable. GZ4e Series Operator Manual Page 7-5...

  • Page 92: Pin Assignments

    BUSY -RETURN PTR ERROR Output PE -RETURN SELECT Output INIT Input AUTOFD Output FAULT Output Not used Not used LOGIC GND Not used Frame Gnd Frame GND Not used +5V (Z=24K ohm) Output SELECTIN Input Page 7-6 GZ4e Series Operator Manual...

  • Page 93: Input And Output Signals

    SIGNAL GND Connecting to each signal ground INIT Input Low active pulse signal initializing the printer FAULT Output Low active pulse signal indicating an error in the printer SELECTIN Input Signal for the IEEE1284 standard GZ4e Series Operator Manual Page 7-7...

  • Page 94: Universal Serial Bus (Usb) Interface

    Cable length: 3 m (10 feet) or less (Twisted Pair Shielded) Host Window 2000 or above with USB port Power Supply BUS Power through cable Power Consumption +5 V at 80 mA 7.4.2 Pin Assignments Pin No. Description VBus -Data (D-) +Data (D+) Page 7-8 GZ4e Series Operator Manual...

  • Page 95: Local Area Network (Lan) Ethernet

    0.0.0.0 to 255.255.255.255 7.5.2 DIP Switch Settings DIP SWITCH SETTINGS SWITCH SETTING Reserved (setup prohibited). LAN board EEPROM initialization (configuration). Print configuration details on a label. Print a self-diagnosis of the board onto a label. GZ4e Series Operator Manual Page 7-9...

  • Page 96: Software Specifications

    To change the setup, enter “root” user and password at the time of login. Default of root password is set as null (linefeed only). Important notes: The LAN interface configuration print outs will not be printed if the printer is in manual SZPL Mode. Page 7-10 GZ4e Series Operator Manual...

  • Page 97: Wireless Lan Ethernet

    LED ON COLOR DESCRIPTIONS CONNECTOR LINK Green •ON: WLAN radio field intensity (75 ~ 100%) •Blink: WLAN radio field intensity (50 ~ 75%) •OFF: WLAN radio field intensity (0 ~ 50%) STATUS Orange Reserved (OFF) GZ4e Series Operator Manual Page 7-11...

  • Page 98: Dip Switch Settings

    MODE PORTS DSW2-5 ON 2 ports Status4 Cyclic response mode 1024: Receive (Protocol for driver) 1025: Transmit DSW2-8 OFF DSW2-5 OFF 2 ports Status4 ENQ response mode 1024: Receive (Protocol for driver) 1025: Transmit Page 7-12 GZ4e Series Operator Manual...

  • Page 99: Software Specifications

    TELNET Complies with RFC854. This operation consists of an interactive menu form and enables change and reference of internal setup, and to display status. To change the setup, enter “root” user and password at the time of login. Default of root password is set as null (linefeed only). GZ4e Series Operator Manual Page 7-13...

  • Page 100: External Signal Interface (Ext)

    46 feet (14 m). The output will be low when the ribbon is completely out. Reserved. To Host +24 V ± 10% @2A - Power for external devices. To Host Vcc ± 5 V Frame Ground Page 7-14 GZ4e Series Operator Manual...

  • Page 101: Timing Charts

    Standard Operation Start of Print Cycle End of Print Cycle Print Start Input Print Repeat Input Print End Type 1 20 Milliseconds Print End Type 2 Print End Type 3 Print End Type 4 GZ4e Series Operator Manual Page 7-15...
  • Page 102 Paper or Ribbon End Paper/Ribbon Replenished Head Open Head Closed Motion Print Motion Stopped Paper End Ribbon End Machine Error Print End Type 1 Print End Type 2 Print End Type 3 Print End Type 4 Page 7-16 GZ4e Series Operator Manual...

  • Page 103: Appendix

    The following information is provided: • 8.1 Positions of Sensors and Options • 8.2 Operation Mode Selection • 8.3 Base Reference Point • 8.4 Base Reference Point Adjustment • 8.5 Information on Media when Using Optional Cutter GZ4e Series Operator Manual Page 8-1...

  • Page 104: Positions Of Sensors And Options

    8.1 POSITIONS OF SENSORS AND OPTIONS Gap 17 - 67 mm (0.67 –2.64") I-mark 6 - 53 mm (0.24 –2.09") I-mark, Gap, Paper-End Sensors Print Width: 104 mm (4.09") Invalid Area for Print Print Head Cutter Tear-Off Dispenser Page 8-2 GZ4e Series Operator Manual...

  • Page 105: Operation Mode Selection

    This operational mode is specifically applicable to print operations where the label is to be immediately adhered. GZ4e Series Operator Manual Page 8-3...

  • Page 106: Base Reference Point

    Base reference reference point for point for cutting and printing printing Dispenser Mode I-mark Label Gap Label Base reference point for dispensing Base Base reference reference point for point for dispensing printing and printing Page 8-4 GZ4e Series Operator Manual...

  • Page 107: Base Reference Point Adjustment

    “+” value Adjustment Adjustment for “-” value +3.75 mm (+0.15”) -3.75 mm (-0.15”) Note: The above base reference point for printing indicates the label stop position when label pitch sensor is set to Gap sensor. GZ4e Series Operator Manual Page 8-5...

  • Page 108: Adjustment Of Option Stop Position

    +3.75 mm (+0.15”) -3.75 mm (-0.15”) Note: The above cutting position indicates the stop position when label pitch sensor is set to Gap sensor. Tear off and dispensing positions are adjustable in the same manner. Page 8-6 GZ4e Series Operator Manual...

  • Page 109: Information On Media When Using Optional Cutter

    Over time, the cutter loses its cutting ability and begins to show signs of wear. Replace the cutter unit when the blade becomes blunt and cut edges are rough. (Please contact an authorized SATO Representative for replacement.) 1 2 3 —...
  • Page 110 Extensive contact information of worldwide SATO operations can be found on the Internet at www.satoworldwide.com...

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