Sms Troubleshooting - Gigaset A510IP User Manual

SMS troubleshooting

Error codes when sending
E0 Calling Line Identification permanently restricted (CLIR) or Calling Line Identification
not activated.
FE Error occurred during SMS transfer.
FD Connection to SMS centre failed, see self-help.
Self-help with errors
The following table lists error situations, possible causes and advice on trouble-
shooting.
You cannot send messages.
¥
1. You have not requested the CLIP service (Calling Line Identification Presentation).
Ask your service provider to enable this service.
¥
2. SMS transmission has been interrupted (e.g., by a call).
Re-send the text message.
3. The network provider does not support this feature.
4. No number or an invalid number is entered for the SMS service centre set as the active
¥
send centre.
Enter the number
You receive an incomplete SMS.
¥
1. Your phone's memory is full.
Delete old SMS messages
2. The service provider has not yet sent the rest of the SMS.
The SMS message is played back.
1. The "display call number" service is not activated. ¥
Ask your service provider to activate this function (chargeable).
2. No agreement is in place between your mobile operator and your fixed line SMS service
¥ provider.
Obtain information from your fixed line SMS service provider.
3. Your terminal has been recorded by your SMS provider as having no fixed line SMS func-
¥ tionality i.e., you are not registered with the provider.
Send any SMS to automatically register your telephone to receive SMS.
Messages are only received during the day.
The terminal is recorded in your SMS provider's database as having no fixed line SMS func-
¥
tionality i.e., you are not registered with the provider.
¥
Obtain information from your fixed line SMS service provider.
Send any SMS to automatically register your telephone to receive SMS.
(page 82).
(page 78).
SMS (text messages)
85