When An Error Message Appears - Canon MF229dw User Manual

When an Error Message Appears

If you cannot send a fax or the memory is full, or you encounter operation problems, a message appears on the display. Find out more
information about messages in the following list.
Amount remaining in the cartridge cannot be displayed correctly.
Toner cartridge is not installed correctly, or there is possible trouble on the toner cartridge.
Reinstall the toner cartridge. If this message does not disappear after reinstalling several times, the toner cartridge
might be possibly broken. Contact the shop where you purchased the machine, or the Canon Customer Care Center.
How to Replace Toner Cartridges
You might not be using a Canon genuine toner cartridge.
We recommend Canon genuine toner cartridges as replacement toner cartridges.
Consumables
Cannot export. An error has been detected during file creation.
Exporting the address book failed.
Check the USB cable connecting the machine to a computer.
Check if you have access permission to the destination folder of the address book on the computer.
Importing/Exporting Address Book Data with the Supplied Software
You cannot access or edit the address book if you do not have access permission to the destination folder of the
address book. If you do not have permission, log on as a user with access privileges, or change the destination for
saving the address book.
Cannot find the access point.
When automatic setting with WPS was attempted, a wireless router could not be detected within a specific
period of time.
Connect again paying attention to the time limit.
Setting Up Connection Using WPS Push Button Mode
Setting Up Connection Using WPS PIN Code Mode
An SSID or network key of a wireless router was entered manually, but the entry was incorrect.
Check the SSID and network key, and enter the correct ones again.
Checking the SSID and Network Key
Setting Up Connection by Specifying Detailed Settings
A wireless router could not be detected due to setting problems of the network to be connected.
Check whether the machine is properly installed and ready to connect to the network.
Installation/Settings Problems
If the problem persists, check the security settings of the wireless router.
Cannot import. A file error has been detected.
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