Faq - Frequently Asked Questions - Interlogix NX-595E Installation Manual

Note: Video Intercom Monitor requires independent power source

FAQ - Frequently Asked Questions

1. If I am upgrading from a previous version of NX-595E what do I need to do?
The new NX-595E will automatically configure itself in the cloud and provide
email and remote access services without further configuration.
Older versions of NX-595E required port forwarding to allow remote access.
The new version does not require port forwarding so please remove any port
forwarding settings from your router as these may interfere with the new cloud
service.
2. Do I need port forwarding?
No, the new NX-595E does not require port forwarding. Built-in cloud services
automatically configure remote connections so it is easier to get online.
3. Do I need an email server?
You do not need an email account to send emails as the new NX-595E will
send emails using a secure cloud service. This is automatically configured
and you only need to specify the destination email address(es).
You can optionally provide your own email account and SMTP server settings
and the NX-595E will use this instead to send you emails. Ask your email
provider for these settings.
4. How do I connect/program the NX-595E?
a. Default the NX-595E following the instructions below.
b. Ensure your router supports DHCP (most do out of the box).
c. Connect the NX-595E to it using an Ethernet cable. The router should
automatically assign the NX-595E module an IP address.
d. On a keypad connected to the NetworX security system, enter *8 [Master
PIN] 0# 191# 21# which will tell you the IP address of the NX-595E. Press
* to scroll through each segment of the IP address.
e. On a computer enter the IP address into a web browser to bring up the
login page. Your NX-595E must remain in program mode to allow access.
f. Login to the NX-595E. The default username/password is installer 9713.
g. You can now program any additional settings you require via the web
interface/
1. What if I cannot connect to NX-595E with my computer?
a. Check that your router has DHCP enabled, refer to your router manual for
details.
b. Default the NX-595E. This will ensure DHCP is enabled.
c. Check that an IP address has been allocated in Location 21 of the NX-
595E. If it is 0.0.0.0 then DHCP is not working correctly. You should
assign the NX-595E a static IP address in Location 21. Make sure that it is
16 NX-595E Installation Manual