Troubleshooting - Saeco aulika SUP040 Operating Instructions Manual

12 TROUBLESHOOTING

Machine actions
The machine does not turn on.
Coff ee is not hot enough.
Coff ee does not have enough crema.
(see note).
The machine takes a long time to warm up
or the amount of water dispensed from the
wand is too little.
Bubbles form at the Cappuccinatore spout
while dispensing milk.
Steam comes out of the Cappuccinatore
when sucking milk.
The Brew Group cannot be removed.
The machine grinds the coff ee beans but no
coff ee comes out.
(see note).
Coff ee is too weak.
(see note).
Coff ee is dispensed slowly.
(see note).
Coff ee leaks out of the dispensing spout.
Note: These problems can be considered normal if the coff ee blend has been changed or if the machine has just been
installed.
Please contact our consumer care help line on the phone number listed on the last page of this document for any prob-
lems not covered in the above table, or when the suggested solutions do not solve the problem.
• 52 •
Causes
The machine is not plugged in and/or the power
button is positioned on "0".
The cups are cold.
Cup-warming surface deactivated.
The blend is unsuitable, coff ee is not freshly roast-
ed or the grind is too coarse.
The machine circuit is clogged by limescale.
The tube fi ttings are not properly connected or not
completely inserted in the Cappuccinatore and/or
Thermos.
There is no more milk in the container.
The Brew Group is out of place.
Coff ee grounds drawer inserted.
The Brew Group is dirty.
The dispensing spout is dirty.
Dose is too low.
The coff ee grind is too fi ne.
The Brew Group is dirty.
The dispensing spout is clogged or in the wrong
position.
Solutions
Plug in the machine and/or switch the power but-
ton to "I".
Preheat the cups with hot water.
Activate the cup-warming surface and wait for the
cups to warm.
Change coff ee blend or adjust the grind as ex-
plained in the "Adjusting the Coff ee Grinder"
section.
Descale the machine.
Insert the whole suction tube into the Cappuc-
cinatore.
Check that there is still milk. If necessary, replace
the milk container with a new one.
Turn on the machine. Close the service door. The
brew group automatically returns to the initial
position.
Remove the coff ee grounds drawer before remov-
ing the brew group.
Clean the Brew Group ("Brew Group - Weekly
Cleaning" section).
Clean the dispensing spout.
Adjust the amount of coff ee to be ground.
Change coff ee blend or adjust the grind as ex-
plained in the "Adjusting the Coff ee Grinder"
section.
Clean the Brew Group ("Brew Group - Weekly
Cleaning" section).
Clean the dispensing spout and its holes.
Position the dispensing spout correctly.