HP Integrity rx2620 User's & Service Manual page 114

Troubleshooting
Troubleshooting and FRU identification
Table 5-1 Problem Symptoms Repair Actions (Continued)
Problem or Problem
Symptom Indicators
No EFI Main Display
Menu prompt. panel power
LED is not
steady green.
No server
events are
being
displayed at
the console.
There is no
EFI Main
Menu
prompt at
the console.
Can't boot to Boot error
operating messages.
system (OS).
System LED
blinking.
114
Normal
Functioning
Indicators
Display panel 1. Check that the console is
power LED is
steady green.
System events
are being
displayed at the
console. 2. Check SEL.
EFI Main Menu
prompt.
3. Check for red LED on the
4. Reduce to minimum
OS prompt. 1. Check console messages.
OS boot
messages. 2. Check SELs for possible
System LED on
steady green. 3. Run ODE diagnostics.
Troubleshooting Steps
properly connected and
can communicate with the
BMC (CTRL B should get
you the iLO MP login
prompt).
Look for entries related to:
• Processors
• Processor Support
Modules (Also known
as power pods).
• Memory
iLO Manageability card if
installed. If red, the
problem is with the iLO
MP.
configuration and
troubleshoot from there.
Did server hang?
problem indication.
Potential FRUs
Processors
Processor Support
Modules
Memory
System board
Console
Corrupt OS
Hard Disk Drive
Disk drive cage
backplane
SCSI interface on
system board
Processor
Chapter 5