Cannot Send Messages (Ip Address Fax) - Konica Minolta bizhub C300 Network Fax Operations

5
5.2

Cannot send messages (IP address fax)

When a document cannot be sent, try to correct the problem by referring to
the table below. If the document still cannot be sent properly even after
attempting to correct the problem, please contact your service
representative.
!
Detail
When an Nxx form error code is indicated, refer to page 5-6.
For the troubles such as document jam, paper jam, inferior image quality,
exhausted toner, etc., refer to User manual [Copy Operations].
Check points
Is the transmission procedure cor-
rect?
Is the fax number of the destination
being called correct? Are program
dialing or abbreviated dialing num-
bers registered correctly?
Are the setting and connection of
the network correct ?
Is the network cable connected
properly?
Is there a problem with the receiv-
ing machine?
5-4
Corrective actions
Check the transmission procedure and then try sending
again.
Using program dialing or abbreviated dialing, there may be
an error in registration of the fax number. Try printing out
the Abbreviated Dialing List and check if the number is
registered correctly. Correct if there is an error in registra-
tion.
Check [TCP/IP Setting] of [Network Setting] in the Utility
Mode if it is correct. When there is an error found, correct
it.
Is the network cable disconnected? Check the network
cable connection and connect it if it is disconnected.
Is the power of the receiving facsimile turned off, is it out
of paper or is there another problem? Telephone the des-
tination and check if there is a problem.
Troubleshooting
Network Fax