Collecting Log - Canon Color imageRUNNER LBP5280 Service Manual

5
Troubleshooting > Debug log > Collecting Sublog > Collecting log

■ Collecting log

1) Connect the PC and the host machine by a network cable and check that communication
is available.
a. When directly connecting a PC and the host machine, connect by a cross cable.
b. Check the IP address of the host machine by the Control Panel.
c. Check that a ping is sent to the IP address of the host machine from the command prompt
of PC.
2) Enter service mode of the host machine. Select [LOG Gr.].
SERVICE MODE
ADJUST GR.
OPTION GR.
FUNCTION GR.
LOG GR.
3) Select [SUBLOG FTP GET].
LOG GR.
SYSTEM LOG
SUBLOG FTP GET
Logging Utility
DEBUGLOG-SW
5 Troubleshooting > Debug log > Collecting Sublog > Collecting log
4) Select [YES].
5) The host machine restarts and after blinking [STARTING] is displayed on the panel, [DL-T
FTPD OK] is displayed.
F-5-77
6) From the PC to receive the file, start FTP from command prompt.
Enter the IP address of the device (or the host name) to connect and log in.
Example: [ftp xxx.xxx.xxx.xxx (IP address)]
F-5-78
Execute?
No
Yes
DL-T FTPD OK!
C:╲Users╲1234>ftp 172.16.1.170
5-71
F-5-79
F-5-80
F-5-81
5-71