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Technical Reference > MEAP > Maintenance > When Replacing the PCB
5) To delete the log
The confirmation screen will appear to prompt you to delete the log. Click the [ Yes ] button
to delete the log.
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Technical Reference > MEAP > Maintenance > When Replacing the PCB
Maintenance
■ When Replacing the PCB
● Outline
If the machine fails to operate normally due to a storage drive (Flash PCB) failure or a system
(other than MEAP application) trouble, the storage drive needs to be replaced.
However, since the storage drive in this machine is directly mounted on to the PCB,
replacement of the part alone is not possible; it is necessary to replace the PCB.
Since the storage drive of the machine cannot be backed up or restored, the MEAP
application and the license file need to be reinstalled when replacing the PCB.
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When the storage drive and the system are operating normally but the PCB is replaced due
to other reasons, the MEAP application and license file need to be reinstalled.
The MEAP counter information cannot be lost because it is backed up like other conventional
counters.
Note:
When the device has E code 616 displayed, this indicates that the trouble was caused
by damage to the Flash PCB. If this error occurs, the PCB needs to be replaced.
● Special license for reinstallation
When replacing the PCB, a special license file is required to reinstall the application with
the expiration date of the current counter value migrated as it is. This special license file is
handled as a service tool and cannot be obtained by end users.
In order to obtain a special license file, the service technician needs to contact the person in
charge of support at the sales company.
The service technician needs to give the device serial number and the names of the MEAP
applications that had been installed.
Since the support department of the sales company manages all the issued application
license files by device serial number, it is basically possible for them to successively issue
license files once the device serial number is confirmed.
Note:
The application that is installed with a reusable license can be reinstalled by using the
same license.
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