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Table of Contents
Troubleshooting
Related Manuals for Digimerge DH230 Series
Summary of Contents for Digimerge DH230 Series
- Page 2 Thank you for purchasing this product. Digimerge is committed to providing our customers with a high quality, reliable security solution. This manual refers to the following models: • DH230 Series (4/8/16 channel) • DH250 Series (8/16 channel) For more information on this product, firmware updates, and accessory products, please visit us at: www.digimerge.com...
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Page 3: Important Safeguards
Important Safeguards In addition to the careful attention devoted to quality standards in the manufacturing process of your video product, safety is a major factor in the design of every instrument. However, safety is your responsibility too. This sheet lists important information that will help to assure your enjoyment and proper use of the video product and accessory equipment. -
Page 4: General Precautions
Service 13. Servicing - Do not attempt to service this video 19. Cleaning - Unplug the video product from the wall equipment yourself as opening or removing covers outlet before cleaning. Do not use liquid cleaners or may expose you to dangerous voltage or other aerosol cleaners. - Page 5 In order to improve the feature functions and quality of this product, the specifications are subject to change without notice from time to time. www.digimerge.com...
- Page 6 • 3G Smartphone (BlackBerry, iPhone, Android) • Tablet Compatible (iPad, Android, Windows) • CMS-DH application supports up to 300 DVRs, • 64 ch/screen, E-Map, full control, 8 screen display *Please visit www.digimerge.com/Touch for information, firmware, and compatibility updates for mobile viewing...
- Page 7 • 3G Smartphone (BlackBerry, iPhone, Android) • Tablet Compatible (iPad, Android, Windows) • CMS-DH application supports up to 300 DVRs, 64 ch/ screen, E-Map, full control, 8 screen display *Please visit www.digimerge.com for information, firmware, and compatibility updates for mobile viewing...
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Page 9: Table Of Contents
TABLE OF CONTENTS Getting Started ..........1 Basic Setup . - Page 10 Event Record Search ..............26 Event Preview Search .
- Page 11 Backing up to a USB Device or CD/DVD Burner ......58 Backing up to an FTP Server .
- Page 12 Setting Video pop-up notifications ............100 Configuring other Post Action Events .
- Page 13 How Do I Enable Port Forwarding? ........140 Appendix C:Digimerge Auto Port Forward Wizard....141 Installation .
- Page 14 Appendix J: Replacing the Hard Drive ......165 DH230: Removing the Hard Drive ......... 165 DH230: Replacing the Hard Drive .
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Page 15: Getting Started
This package includes ONE (1) DVR POWER CORD POWER SUPPLY Camera Out-OCTOPUS CABLE 9-PIN TO RCA AUDIO CABLE [16-CHANNEL, DH230 SERIES ONLY] (Note: 16-channel models include two 9-PIN to RCA Audio Cables) ETHERNET CABLE REMOTE CONTROL INSTRUCTION MANUAL, INSTRUCTION MANUAL, QUICKSTART GUIDE, &... -
Page 16: Basic Setup
BASIC SETUP 1. Connect the cameras a. Connect BNC cameras to the BNC ports on the rear panel. 2. Connect a monitor If you are using a touch screen monitor (not included), Figure 1.0 Connect BNC cameras to the system connect a USB cable (not included) from a USB port on the front or rear panel of the system to the monitor. -
Page 17: Dh230: Front Panel
DH230: FRONT PANEL Indicators • HDD: Flickers green to indicate hard drive activity. • REC: Glows red to indicate system is recording. • Backup: Opens the backup menu. • Search: Opens the time-search menu. • Display: Change split-screen views. • Cancel: Press to exit from menus. In the main viewing window, press to toggle the on-screen display on/off (i.e system time, recording indicators). - Page 18 DH230: Front Panel DH230: Front Panel (cont’d.) During live view: • : Press to open the Main Menu, and to confirm menu selections. • : Press to open the Log-In window. • : Press to display the system Log. •...
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Page 19: Dh230: Rear Panel
DH230: REAR PANEL Rear panel (16-channel model shown) only 1. CAMERA OUT (16 channel only): Port for octopus cable (16-channel models ). Connect up to 16 additional Loop Out monitors. Controls the DVR’s impedance when using loop-out monitors. This 75 Ohm (16-channel only): prevents the colors connected to loop-out monitors from being "washed out". -
Page 20: Dh250: Front Panel
DH250: FRONT PANEL 1. Power Button: Press to power on/off the system (Password required). 2. Number Keys: Press to view channel in full screen mode. The 0/10 button acts as channel 10 when pressed during live view. Within menus, press the number keys to enter numbers. The 0/10 acts as "0"... - Page 21 • LOG IN / LOG OUT: Press to log in / log out of the system (password required) • TIME SEARCH: Opens the time search menu. • LOG: Opens the system log menu. • SHUTTLE HOLD: During the fast forward , or reverse playback mode using the Jog Ring/ Shuttle wheel, press the SHUTTLE HOLD button to lock the playback speed.
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Page 22: Dh250: Rear Panel
DH250: REAR PANEL 1. CAMERA IN: Camera input ports for BNC cameras. 2. CAMERA OUT: Connect up to 16 additional Loop Out monitors. 3. AC IN: Connect a power cable to the AC IN port. Connect the other end of the cable to a power outlet. -
Page 23: Remote Control
Remote Control REMOTE CONTROL DVR ID: Pairs the DVR with the remote (optional). For details, see “GENERAL” on page 56. POWER: Press to power the system ON/OFF (password required). System configuration buttons: • TIME SEARCH: Press to open the Time Search menu. - Page 24 Remote Control Playback controls: • : Press to stop playback • : Press repeatedly to increase reverse playback speed • : Press to begin playback; press to switch between forward and reverse playback • : Press repeatedly to increase forward playback speed ...
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Page 25: Mouse Control
Remote Control Mouse Control The mouse is the primary control device for the system. To connect a USB mouse: • Connect a USB mouse to the USB port on the front or rear panel. 1. Left-Button: While in a split-screen display mode, double-click an individual channel to view it in full-screen;... -
Page 26: Touch Panel Tips And Tricks (Dh230 Only)
Remote Control Touch Panel Tips and Tricks (DH230 only) If using the Touch panel, you will often use the following buttons when controlling the system: • : Menus Playback Live : move cursor up; : pause playback; viewing : show/hide OSD/ Alarm OSD; Menus Playback Live... -
Page 27: Using The System
Using the System USING THE SYSTEM The default system password is 000000 To power the system ON: 1. Connect the power cable to the port on the rear panel. 2. Press the button on the front panel or remote control. POWER To power the system OFF: ... -
Page 28: On-Screen Display
Using the System On-Screen Display The system shows the following for all display views: 1. Recording Indicator: "REC" indicates that continuous recording is enabled on at least one channel. If REC does not appear on the onscreen display the system is NOT RECORDING. NOTE: 2. - Page 29 Using the System Status Indicators Audio Indicator USB Indicator CD/DVD Drive Indicator (Rear panel) USB Indicator Connected Users User Status (Front panel) • CD/DVD Drive Indicator: Indicates that a CD/DVD writer is connected to the DVR. The indicator glows blue when CD/DVD burning is in progress. •...
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Page 30: Using The Virtual Remote
Using the System Using the Virtual Remote Right-click anywhere on the screen to open the Virtual Remote. The Virtual Remote gives you quick access to many of the system’s features using only a USB mouse (included) Quick Function Keys • Time Search •... -
Page 31: Playback
Using the System Playback During playback, you can right-click anywhere on the screen to open a condensed version of the Virtual Remote. Navigation/Menu • : Move cursor up • : Move cursor down • : Move cursor left • : Move cursor right •... -
Page 32: Setting The Time
Using the System Setting the Time It is highly recommended to set the time on the system prior to doing any recording. All recording must be stopped on the system in order to set the time. To set the date and time: ... -
Page 33: Multi-Screen Display
Using the System Multi-Screen Display The system can display channels in full-screen single channel, quad, and multi split-screen displays. Split-Screen 2 Split-Screen 1 Quad Full-Screen (16-channel models only) Repositioning Channels You can reposition the channels on the display screen. This can be very useful when monitoring a live location(s). - Page 34 Using the System To reposition the display channels using a touch screen monitor: 1. Place the main display screen in either a quad display, or in a multi split-screen configuration. Repositioning will not work if the main display screen is in full-screen single channel. NOTE: 2.
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Page 35: Recording
RECORDING By default, the system is set to immediately record at startup from connected cameras. This is called continuous recording. It is highly recommended to keep continuous recording on at all times. The system can perform Continuous Recording, Event Recording, and Schedule Recording. However, the system can only perform one type of recording at a given time. -
Page 36: Motion
Recording Motion When motion is detected, the system will continue to record, but can apply unique recording parameters for each camera that you can set in the EVENT and DAY EVENT MENU [Main Menu > Record > DAY or NIGHT (EVENT) > DAY or NIGHT EVENT]. The camera enabled with Motion Detection will have a RED icon number on the OSD. -
Page 37: Schedule Recording
Recording Schedule Recording Schedule Recording can be set manually or at startup. Schedule Recording features customizable recording parameters that you assign to each camera. ATTENTION: Schedule Recording takes priority over all other recording modes. To access the Schedule Recording tab: 1. -
Page 38: Playback
PLAYBACK View recorded video on the system through playback mode. Playback speed indicator CAM1 Playback display view To begin playback: 1. Select the number of channels you wish to playback (i.e single channel, or quad view etc.) 2. Press the Play button ( ) on the remote control or press on the Virtual Remote. The system will play the last few minutes of the most recently recorded video. -
Page 39: Search
SEARCH Search for recorded video data on the system using the Time Search menu. To open the Time Search menu: • Press the Search button ( ) on the front panel or remote control ( To search for recorded video with Multi-channel playback: 1. -
Page 40: Quick Search
Search Quick Search To perform a quick search: 1. Press and hold the Search Button ( ) on the front panel of the system for 2 seconds. The Time Input menu appears. 2. Double-click the INPUT field, and use the virtual keyboard to enter the date and time that you wish to search for. -
Page 41: Event Preview Search
Search Event Preview Search The Event Preview search allows you to view searched results as a thumbnail preview. This works in single-channel search only. To perform a preview search: 1. Press the Search button ( ) on the front panel or remote control ( 2. -
Page 42: Motion Area Search
Search Motion Area Search The Motion Area Search allows you to search for video with a pre-defined criteria. To begin Event Area Search: 1. Press the Search button ( ) on the front panel or ( ) on the virtual remote. 2. -
Page 43: External Search
Search External Search External search allows you to search for video footage stored on an external device such as an external hard drive. Note that the DVR can only search for video that is from the same model DVR. Prerequisites: •... -
Page 44: Setting Up Sequencing
Setting up Sequencing SETTING UP SEQUENCING Sequencing allows you to view channels in a rotating interval. There are three modes of sequence setup : sequence mode, shift mode, and event mode. Sequence mode & Shift mode Sequence mode allows you to display channels on a regular rotating interval. For example, the monitor can display channels 1~4, then channels 5~8. -
Page 45: Event View
Setting up Sequencing Event View Event view allows the channel that detects an event (i.e. motion or alarm) to appear in the main channel. This is especially useful if you set up sequence in single-channel view, but want to see immediately any channels that detect motion. -
Page 46: Configuring The Event Tab
Setting up Sequencing 9. Exit to the main viewing window. Press and hold the DISPLAY button for 2 seconds on the remote or front panel to begin sequence view. To exit sequence view, press DISPLAY on the remote or front panel or press the camera number on the remote. Configuring the EVENT tab The EVENT tab allows you to set up cameras to trigger each other. -
Page 47: Setting Up Motion Recording
Setting up Motion Recording SETTING UP MOTION RECORDING Motion recording allows the system to mark events as motion recording. This allows you to search for footage that only has movement. Step 1: Configure Camera motion sensitivity & Configure Event frame rates 1. - Page 48 8. Under EVENT, enter the number of frames you want the camera to record in if it detects motion, under F/S. Repeat for any other cameras that you wish to enable motion recording. If you want to disable continuous recording, under CONTINUOUS, under F/S, select OFF. NOTE: This causes the system to record only when the cameras detect motion.
- Page 49 Setting up Motion Recording 2. Double-click the days that you wish to enable Motion recording. Double-click on the day to configure. 3. Configure the following: • MODE: Click the +/- buttons to change to apply DAY recording, or NO REC to disable recording. If you configured DAY recording in Step 1, select DAY.
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Page 50: Triggering Secondary Cameras In Motion Recording
Setting up Motion Recording Triggering secondary cameras in Motion recording You can configure secondary cameras to begin motion recording when surrounding cameras detect motion. For example, if Camera 2 and 3 detects motion, the system can trigger Camera 1 to begin recording as an event. To configure custom Motion recording settings: 1. -
Page 51: Triggering Cameras To Record During Video Loss
Setting up Motion Recording Triggering cameras to record during Video Loss If video loss occurs, the system can trigger secondary cameras to begin recording as an event. For example, if a vandal attempts to cut the camera wiring, as soon as the cable wire is cut, the system triggers other cameras to detect as a motion event. -
Page 52: Using The Main Menu
Using the Main Menu USING THE MAIN MENU To open the Main Menu: • Press the MENU button on the front panel or the remote control System Main Menu 1. DISPLAY: Adjust OSD borders, split-screen configuration, and Auto Sequence settings. 2. -
Page 53: Display
Using the Main Menu DISPLAY 2. Click ENTER to save your changes and exit. Use the Display menu to configure SWITCH / EVENT the OSD and Auto Sequence settings. The SWITCH and EVENT tab allows you to configure Sequencing display options for the main and spot out monitor. -
Page 54: Camera
Using the Main Menu CAMERA • PTZ : Click the SETUP button to configure your PTZ settings. Enter your PTZ ID, Model, and Configure various camera settings, Baudrate. The PTZ ID should match the such as brightness, contrast, and camera channel to which you have connected title. -
Page 55: Record
Using the Main Menu RECORD time marked at 5 seconds, then during the search, the video will begin at11:59:55. Configure recording parameters for 3. Click ENTER to save your changes. each channel. • POST RECORD: Configure the amount of time the system marks an event after an event occurrs. -
Page 56: Day
Using the Main Menu To configure the DAY EVENT tab: 1. Click the DAY EVENT tab. Configuring the DAY tab The DAY tab allows you to configure how the system will record during DAY recording in the Scheduled recording menu. To configure the DAY tab: 1. -
Page 57: Night
Using the Main Menu NIGHT Configuring the NIGHT tab • (EVENT EDIT) : Click this icon to open The NIGHT tab allows you to configure how the the EVENT EDIT menu. system will record during Night recording in the Scheduled recording menu. To configure the NIGHT tab: 1. -
Page 58: Night Event
Using the Main Menu NIGHT EVENT • (EVENT EDIT) : Click this icon to open Configuring the NIGHT EVENT tab the EVENT EDIT menu The NIGHT EVENT tab allows you to configure how the system will record during Night About the EVENT EDIT window EVENT recording in the scheduled recording menu. -
Page 59: Schedule
Using the Main Menu SCHEDULE 3. Configure the following: • MODE: Click the +/- buttons to change to Set a custom recording schedule appl, DAY, NIGHT orecording. Select NO for the days of the week. REC to disable recording. You cannot configure NIGHT NOTE: recording to have a beginning and end time. - Page 60 Using the Main Menu To configure the Holiday schedule: 1. Click the HOLIDAY tab. 2. Configure the following: • MODE: Select the recording mode you wish to apply. Choose from OFF, DAY, NIGHT, SUNDAY~SATURDAY, or CUSTOM. • MM/DD: Enter the month and date you want the holiday recording to start.
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Page 61: Disk
Using the Main Menu DISK • Damaged: The hard drive is unusable. Use the Disk menu to format the Formatting a new hard drive internal HDD, and configure You must format a new hard drive before it can Overwrite, Disk Monitor and Disk mirroring be used for recording. -
Page 62: Recording Disk
Using the Main Menu Record + Mirror 3. In the ACTION field, click +/- and select Link Record Disk. The Record+Mirror function allows you turn a 4. Click Start to begin the process. hard drive that is assigned as a recording hard drive, into a mirroring hard drive. -
Page 63: Network
Using the Main Menu GENERAL NETWORK The general tab allows you to configure the Configure network and DDNS system port number, and various security options. settings. To configure the GENERAL tab: ETHERNET 1. Configure the following: • ACCESS PORT: Enter the desired system The ethernet tab displays the current system port number (default port 80). -
Page 64: Email
To configure the EVENT EDIT (EMAIL) window: 1. Configure the following: • ALARM IN: Select the alarm in devices that will cause the To use the Digimerge email server system to send email (recommended): notifications if an alarm is 1. Beside USE, select DEFAULT. - Page 65 Using the Main Menu What the SYSTEM icons mean: 3. Configure the following: • Server: Enter the SMTP server name. • Port: Enter the SMTP port number. HDD DISK FAIL: A hard drive error • Authentication: Select ON/OFF. occurred. • User ID: Enter your SMTP user ID. •...
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Page 66: Ddns
Digimerge DDNS information. 6. Click ENTER to save your settings. IMPORTANT Digimerge DDNS is the only DDNS service supported by Digimerge. Digimerge will not provide support for DYNDNS or any other Connecting to your system DDNS services. Please contact your DDNS... -
Page 67: Device
Using the Main Menu ALARM DEVICE The ALARM tab allows you to configure the Configure Alarm Out, Alarm Buzzer, system Alarm Buzzer and Alarm Input type on and alarm input settings. each channel (i.e. N.O and N.C (normally open and normally closed) settings)). GENERAL 1. -
Page 68: Ptz Event
Using the Main Menu PTZ EVENT 3. Click the EDIT EVENT icon( ) beside The PTZ Event menu allows you to configure the PTZ camera to go to a pre-defined pre-set OUTPUT/BUZZER to configure the actions that follow when an alarm output occurs / or tour setting when an event occurs. - Page 69 Using the Main Menu 2. EDIT EVENT ( ): Click this icon to open the PTZ EVENT EDIT window. This allows you to configure the type of events that will trigger the PTZ camera. 3. Configure the following: • ALARM IN: Select the alarms that triggers the PTZ camera to move to a pre-defined location when the Alarm Input triggers.
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Page 70: System
Using the Main Menu SYSTEM • SMART MONITOR: Turn ON/OFF to show or hide the hard drive S.M.A.R.T status in Configure System settings. the DISK menu. • KEY SENSITIVITY: Press -/+ to increase or decrease the button sensitivity on the front panel of the system. -
Page 71: Update
• S/W VERSION: The current system 2. Copy the firmware to a blank USB flash firmware version. drive. • DOMAIN NAME: Your Digimerge DDNS Do not have any folders on the USB NOTE: domain name. flash drive—just the firmware file. -
Page 72: Backup
Backup BACKUP ATTENTION: You must STOP ALL RECORDING on the system prior to backing up any video data to an external USB HDD or external USB CD/DVD-RW drive. Backup critical video data on your system to a USB flash drive, external USB HDD, FTP server, or the CD/DVD-RW drive in the system (specified models only. -
Page 73: Backing Up To An Ftp Server
Backup Backing up to an FTP Server Using the system locally, you can only configure the backup interval and test the NOTE: existing connection for an FTP connection. To setup automatic backup to an FTP server, you must use the CMS-DH software. For instructions, see “Configure Backup to FTP Server” on page 83. -
Page 74: Viewing Backup Video
Backup Viewing Backup Video Along with copying the files, the system adds a Backup Video Player (McdPlayer) to the USB flash drive, external HDD, and external USB CD/DVD-RW drive. Use the Video Player to view the backed up video files on your PC. You can also view the files using the browser-based remote surveillance software. -
Page 75: Using Mcd Player
Backup Using MCD Player MCD Player is a small application that the system places on your USB flash drive when you backup critical video. To use MCD Player: 1. Connect the USB flash drive or external HDD with the backed up video data to your PC; or insert the CD/DVD-R/W disc into your PC’s CD/DVD-RW drive. - Page 76 Backup...
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Page 77: Cms-Dh Central Management Software
CMS-DH CENTRAL MANAGEMENT SOFTWARE CMS-DH is a central management software that allows you to view and manage up to 300 DH230 series DVRs. System Requirements Your system must meet the system requirements below: Minimum system requirements Recommended system requirements • Windows XP SP 1 •... -
Page 78: Installing Cms-Dh
CMS-DH Central Management Software Installing CMS-DH To install CMS-DH: 1. Locate the CMS-DH software included with the software CD. 2. Double-click the CMS-DH setup file. NOTE: You may receive installation warnings.This is normal. Accept the security warnings to continue. 3. Follow the on-screen instructions to install the software. 4. -
Page 79: Starting Cms-Dh
Starting CMS-DH To start CMS-DH: • Double-click the CMS-DH icon ( ) on the desktop. Adding a DVR from the local area network (LAN) Once you open CMS-DH, you can add a DVR. To add a DVR to CMS-DH: 1. Click Device. Device 2. - Page 80 CMS-DH Central Management Software 3. Click on the DVR you wish to add to CMS-DH, and then click Apply>OK. • The DVR appears on the left panel. Apply If you have changed the default password of the DVR, you must select the DVR from the list, then manually re-enter the new password in the Password field, and then click Apply and then OK.
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Page 81: Adding A Dvr Using A Ddns Address
Adding a DVR using a DDNS address If you have DVR systems that have DDNS set up, you can add them to CMS-DH. Prerequisites • Create a DDNS account. • Enter the DDNS information into the DVR locally. • Port forward the required port (default, port 80) to the router. To add a DVR using a DDNS address: 1. - Page 82 4. Enter the following into the blank fields: • Name: Enter the DVR name of your choice. • IP/DDNS: Enter the DVR’s DDNS address (for example tomsmith.digimerge.net) • Port: Enter the DVR’s port number (by default, port 80) • User:Enter the DVR’s user name (by default, admin) •...
- Page 83 CMS-DH Central Management Software 6. Click the Offline button to connect to the DVR. Double-click the DVR icon to begin viewing. 1. Click the Offline button 2. Double-click DVR icon Final Result Once you have added the DVR, you can add multiple DVRs and view them in the tab. To switch DVR, click on the tabs near the top of the window.
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Page 84: Adding A Virtual Dvr
Adding a Virtual DVR A virtual DVR allows you to add video sources from multiple DVRs, into one main window. Example In the example below, multiple video sources from two DVRs are grouped into the Virtual DVR. 7 8 9 DVR # 1 Video feed from DVR #1 A B C... - Page 85 CMS-DH Central Management Software 2. Double-click the virtual DVR icon in the tree menu on the left. Virtual DVR icon 3. Click the + symbol to expand the DVR menu tree. Click the + symbol to expand menu tree 4. Drag the desired camera into the Virtual DVR window. NOTE: You can drag the camera into any desired channel in the virtual DVR.
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Page 86: Creating New Group Folders & Sub Folders
CMS-DH Central Management Software Creating New Group Folders & Sub folders Creating group folders and sub-folders helps you organize multiple DVRs. For example, you can create a new folder for each different DVR. To create group folders: 1. Right-click on the Group folder, then click New Group. New Group folder 2. -
Page 87: Configuring General System Settings
CMS-DH Central Management Software Configuring General System Settings To configure general system settings: 1. Open CMS-DH to access the Login window and then click Setup (Or, click File> Setup once you are logged in to CMS DH) Setup 2. Configure the following in the Setup menu: •... -
Page 88: Adding Users
Adding Users You can add multiple users to CMS-DH, specifying the DVR menus that each user is allowed to access. To add a new user: 1. Log in to CMS-DH. 2. Click File>CMS-DH Account. 3. Enter the following: • ID: Enter the desired user name. •... -
Page 89: Recording Video To The Hard Drive
Recording Video to the hard drive CMS-DH allows you to record video to your local hard drive. The amount of video that you can record depends on the size of your computer’s hard drive. To record video: 1. During live view, click the Rec button ( ). -
Page 90: Playing Back Recorded Video
Playing back recorded video The video is saved as a proprietary file that is playable only by CMS-DH. To play back previously recorded video files: 1. From the main window, click File>File Playback. 2. Click the Open button. Open button 3. -
Page 91: Remote Search
CMS-DH Central Management Software Remote Search Remote search allows you to search for archived video on the DVR. Prerequisite • Ensure you are connected to the DVR that you wish to search from. To search for video: 1. Right-click on the DVR that you wish to search video from, then click Remote Search. 2. -
Page 92: Video Playback Controls
CMS-DH Central Management Software Video Playback Controls Once the video begins to play, use the video controls to manipulate video playback. Use the playback controls to control video speed Select hour Select minute Video speed slider Local Search Local search allows you to search for video stored locally on the computer hard drive. Prerequisite Ensure you are connected to the DVR that you wish to search from. -
Page 93: Saving Video Files
2. To search for the video: a. Click to select the desired month. b. Select the date of the video. c. Select the hour. d. Select the minute Play button 3. Click the Play button to begin watching the video. Saving Video Files You can save the proprietary video files to your local hard drive from the Search menu. -
Page 94: Converting Video Files To Avi
Converting video files to AVI Converting proprietary .CMS video files to AVI allows you to play the video on a computer that does not have the CMS-DH software. Prerequisite • Make sure that you are in the Local Search menu (Right-click on the DVR, and click Local Search) To convert video files to .AVI: 1. -
Page 95: Schedule Recording
CMS-DH Central Management Software Schedule Recording To enable/disable schedule recording: 1. Right-click on the DVR you wish to configure and then click Control>Schedule>Start / Stop • Click Start to enable schedule recording. Click Stop to stop schedule recording. Schedule Backup to Local Hard Drive You can schedule regular backup of video to your local hard drive. - Page 96 3. Select On to enable schedule backup. Select channels you wish to back up 4. Select Daily to back up 24 hours of video to your hard drive. Go to step 6. • Select Hourly to back up every hour of video to your hard drive. Go to step 5. 5.
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Page 97: Configure Backup To Ftp Server
CMS-DH Central Management Software Configure Backup to FTP Server You can schedule regular backup of video to an FTP server. The schedule can be configured to backup 24 hours of video, or during a specified time only. NOTE: To schedule a backup interval other than 24 hours, follow the instructions below first to set up your FTP connection. -
Page 98: Taking Screen Captures
4. Click Start to begin FTP connection. NOTE: To confirm that the FTP connection has been made successfully, you must test the FTP connection See “Backing up to an FTP Server” on page 59. using the local menus on the DVR. 5. -
Page 99: Viewing File Download Status
CMS-DH Central Management Software Viewing File Download Status To check the download status of your video files: 1. Connect to the DVR you wish to check the video status on. 2. Click on Tools>Download>Status. 3. To cancel the download, click Cancel. Changing viewing modes To change the viewing modes of CMS-DH: 1. -
Page 100: Sequencing
Sequencing If you monitor multiple DVRs, you can have each tab change continuously. This process is called sequencing. You can perform sequencing as long as you have two or more DVRs. Virtual DVR’s work with sequencing as well. Prerequisite • Log in to two or more DVRs To start a sequence: •... -
Page 101: E-Map
CMS-DH Central Management Software E-Map The E-Map feature allows you to visually map your cameras over a Jpeg image. Example Camera list From the camera list, you can drag Jpeg image of a house blueprint the camera icon over the Jpeg image Prerequisite •... -
Page 102: E-Map Setup
CMS-DH Central Management Software 2. Click File>Background. Locate the file you wish to import, and then click Open. 3. Drag the desired cameras from the camera list, over the image. TIP: You can also drag the DVR icon and E-MAP icon over the image. Drag Tip: To rotate the camera, right-click on the... -
Page 103: Viewing Video On E-Map
CMS-DH Central Management Software Viewing video on E-Map Once you have mapped your cameras on E-Map, you can view, and search channels from the E-Map directly. To view live video on E-Map: • Double-click on the desired camera icon to open live view. Live channel Configuring E-Map camera settings To configure E-Map camera settings:... -
Page 104: Zooming Into The E-Map
CMS-DH Central Management Software Zooming into the E-Map • To zoom into the E-Map, click the Zoom In / Zoom Out buttons ( Zoom In/ Zoom Out Removing camera icon in the E-Map • Select the camera icon in the e-map, and click the Remove Item button ( Remove Item Adding Multiple E-Maps To add multiple E-Maps:... -
Page 105: Viewing Dvr Health
CMS-DH Central Management Software Viewing DVR Health To view the status of the DVR: 1. Select the DVR on the menu tree on the left. 2. Click the Health button ( Closing windows To close open tabs: • Click the Close button, and select Close or Close All. Locking Windows •... -
Page 106: Dvr Log
CMS-DH Central Management Software DVR Log The DVR log allows you to check events that occurred in the DVR, such as hard drive malfunction, video loss, motion detection, and alarm settings. To access the DVR log: 1. Connect to the DVR that you wish to view the log from. 2. - Page 107 CMS-DH Central Management Software CMS-DH System Log The CMS-DH log allows you to view video events that occurred in the system (i.e motion and camera loss events). Prerequisite: • Ensure the DVR(s) are online and connected to CMS-DH To view the system log: 1.
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Page 108: Setting Ptz Pre-Sets
CMS-DH Central Management Software To activate the PTZ control, click the PTZ button ( NOTE: You must select the channel that has a PTZ camera before using PTZ controls. Pan & Tilt Zoom In Zoom Out Focus In Focus Out Auto Focus Open Iris Auto Iris... -
Page 109: System Setup
CMS-DH Central Management Software System Setup To access the full system setup menu: 1. Right-click on the DVR you wish to configure. Setup 2. Click Setup from the sub-menu to access the full Setup menu. NOTE: The menu structure is identical to the menu structure on the local DVR. -
Page 110: Upgrading The Firmware Remotely
Upgrading the firmware remotely Prerequisite • Ensure the DVRs are online • Download the firmware from www.digimerge.com, and extract the firmware file To upgrade the DVR firmware using CMS-DH: 1. Right-click on the DVR that you wish to upgrade the firmware. -
Page 111: Configuring Post Event Action Tab
CMS-DH Central Management Software Configuring Post Event Action Tab The Post Event Action tab allows your system to alert you when an alarm event triggers the DVR. For example, when the system detects motion from an input device, the computer speakers plays a sound to alert you. -
Page 112: Configuring Alarm Output
CMS-DH Central Management Software • Parameter: Select the desired alert sound you want the computer to play. Click here to configure the Command and Parameter settings 5. Click Apply and then OK to save your settings. 6. Under Alarm Output, right-click the light bulb icon, and click Control. 7. -
Page 113: Setting Message Pop-Up Notifications
CMS-DH Central Management Software Setting message pop-up notifications You can configure CMS-DH to produce message pop-up windows when an event occurs. To configure CMS-DH to produce message pop-up events: 1. Expand the menu tree under the desired DVR that you wish to configure. 2. -
Page 114: Setting Video Pop-Up Notifications
CMS-DH Central Management Software Result When the camera detects motion, a pop-up window appears on the bottom-right corner of the screen to alert you. Setting Video pop-up notifications You can configure CMS-DH to produce video pop-up windows when an event occurs. To configure CMS-DH to produce video pop-up events: 1. - Page 115 CMS-DH Central Management Software 3. In the Events drop-down menu, select the type of event that will trigger CMS-DH to produce a pop-up window when an event is detected. 4. In the Device drop-down menu, select the name of your DVR. 5.
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Page 116: Configuring Other Post Action Events
CMS-DH Central Management Software Configuring other Post Action Events Under the Command drop-down menu, there are several commands that CMS-DH can output. • GoTo PTZ: Opens the PTZ camera. • Auto Tour: Opens the PTZ camera and starts the Auto Tour. •... -
Page 117: Running Cms-Dh On Multiple Monitors
CMS-DH Central Management Software Running CMS-DH on multiple monitors CMS-DH can support a maximum of 8 monitors on a single system. Running 8 monitors is extremely resource intensive. The recommended system specifications is listed below. If your system does not meet the requirements below, you may experience slow system performance. Minimum system recommendations to run CMS-DH on multiple monitors •... -
Page 118: Isms Client (Remote Viewing On The Mac)
1024 x 768 Video Resolution: Prerequisites • Download the iSMS client from www.digimerge.com, under the DH230’s product page • Port (or whichever port your system is using) must be port forwarded to your router • You must create a DDNS account, and have the DDNS settings configured in your DVR •... -
Page 119: Using The Isms Client
Click to change save directory To log in to your DVR remotely: 1. In the Host Port field, enter the DDNS address of your DVR in full, including the port number. (i.e. tomsmith.digimerge.net:80) 2. In the User Name field, enter admin 3. -
Page 120: Isms Interface
Using the iSMS Client iSMS Interface The iSMS Interface displays all connected channels of your DVR. 1. Channel numbers 2. Viewing Modes 3. PTZ Menu 4. Screen Capture 5. Hide menu button 6. Record 7. Main Viewing window : Click the desired channel to view in full screen. Channel Numbers : Click the icons to switch viewing modes (i.e split screen, quad-view) Viewing Modes... - Page 121 Using the iSMS Client To take a screen capture: 1. Click the Screen Capture button ( 2. Enter an image name into the blank field, and then click or click Save Print Enter image name To record live video: 1. Click the Record button ( ).
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Page 122: Configuring Osd Settings
Using the iSMS Client Configuring OSD Settings The iSMS interface can be customized to show less or more information. To configure the iSMS display settings: 1. From the tool bar, click iSMS>Preferences. 2. Select the display settings that you wish to remove by clicking the checkboxes. 3. - Page 123 Using the iSMS Client Hour Month / Year Minute Calendar Download Playback Channel selection 5. Click the button to begin viewing. Playback OR Click the button to save the video to your default save directory. Download Download Progress bar During video download, the status bar indicates the progress of the saved video.
- Page 124 Using the iSMS Client Playback Window Playback controls • Use the Playback Controls to manipulate video speed Drag the video slider to skip through the video • Click the Rewind or Fast Forward buttons repeatedly to increase the speed Play •...
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Page 125: Searching For Video Locally
Using the iSMS Client Searching for video locally To search for local videos saved on your hard drive: 1. From the toolbar, click DVR>Local Search 2. From the Remote Search menu, perform the following: a. Select the Month/Year . b. From the Calendar, select the date. c. -
Page 126: Configuring Ptz Settings
Using the iSMS Client Configuring PTZ settings If your DVR has a PTZ (pan tilt zoom) camera installed, you can control the PTZ camera through the PTZ menu. To open the PTZ menu: • Click from the main interface. PTZ Controls To control your PTZ camera, click on the channel that your PTZ camera is connected to. - Page 127 Using the iSMS Client PTZ Controls cont’d.
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Page 128: Configuring Ptz Protocols In The Isms Client
Using the iSMS Client Configuring PTZ Protocols in the iSMS Client You must enter the PTZ camera protocols and settings in the iSMS client before you can control the PTZ camera. To configure PTZ camera settings: 1. From the toolbar, click DVR>Setup. -
Page 129: Configuring The Isms Client
Configuring the iSMS Client Configuring the iSMS Client The iSMS client features a Setup menu that allows you to configure settings in your DVR remotely. The following menus are available for configuration: • Display • Camera • Motion • Record •... -
Page 130: Iphone: Digi Imobile Touch App
Apple App Store* *Prices subject to change. Please check the Apple App Store for the latest pricing. Compatible Devices • iPhone 3GS, iPhone 4, iPod Touch (3rd and 4th generation), iPad • iOS 4.1 or later • Digimerge DH200/200+/230/250 Series DVR... -
Page 131: Prerequisites
• You must create a DDNS account, and have the DDNS settings configured in your DVR • The DVR must have internet access • You must have a Digimerge DDNS address to log in remotely • An iTunes account You will need to create an iTunes account before you can download the app. An iTunes NOTE: store account requires a valid credit card number. -
Page 132: Configuring Digi Imobile Touch Lite/Pro
• Enter the local IP of the DVR, followed by a colon, folowed by the DVR’s port number • Enter the DDNS address of the DVR, followed by a colon, followed by the DVR’s port number (i.e. touch.digimerge.net:80) • Username: Enter the DVR’s user name (by default, admin) •... -
Page 133: Connecting To Your Dvr
iPhone: Digi iMobile Touch App Connecting to your DVR 1. From the Device List, tap the name of your DVR to connect. Tap the name of your DVR Digi iMobile Touch Lite Interface Full Screen Viewing modes Toggle on screen display (OSD) Take screenshot* * Screenshots are stored in your iPhone’s photo album. -
Page 134: Digi Imobile Touch Pro Interface
iPhone: Digi iMobile Touch App Digi iMobile Touch Pro Interface Full Screen Search DVR Take screenshot* Viewing modes Toggle on screen display (OSD) Opens Device Control menu * Screenshots are stored in your iPhone’s photo album. About the Search and Control menus The Search and Control menus are exclusive to Digi iMobile Touch Pro. -
Page 135: Changing Viewing Modes
iPhone: Digi iMobile Touch App Changing Viewing Modes • Touch to change viewing modes. Single channel view Quad View Swipe finger to change channels (single channel view only) 16-channel view 9-channel view Digi iMobile Touch Lite interface shown Rotating the Screen Rotate your iPhone to change the image orientation. -
Page 136: Toggling The On Screen Display (Osd)
iPhone: Digi iMobile Touch App Toggling the On Screen Display (OSD) • Tap the OSD button to turn the OSD on/off. The OSD displays the recording status and DVR time. OSD on DVR Time OSD Off OSD button Digi iMobile Touch Lite interface shown To control connected PTZ cameras to the DVR: 1. -
Page 137: Digi Imobile Touch Pro Features
iPhone: Digi iMobile Touch App Digi iMobile Touch Pro features Search The Search menu allows you to search for recorded video on your DVR. To search for video: 1. Tap the Search icon ( 2. Tap the arrows to select the month, and then tap the desired date to begin the search. Tap here to select month Tap here to select date 3. -
Page 138: Device Control
iPhone: Digi iMobile Touch App 5. Use the playback controls to pause, fast forward, or rewind video. Tap here to view channel in full screen view. Tap repeatedly to change channels in full screen view. Playback Controls Exit playback Device Control The Device Control menu allows you to turn recording, scheduled recording and relay alarms on or off. -
Page 139: Android: Digi Imobile Touch Lite App
Compatible Devices • Android OS (2.1 and above, touch screen models only) • Digimerge DH200/200+/230/250 Series DVR Prerequisites • Port (or whichever port your system is using) must be port forwarded to your router •... -
Page 140: Configuring Digi Imobile Touch Lite
• Enter the local IP of the DVR, followed by a colon, followed by the DVR’s port number • Enter the DDNS address of the DVR, followed by a colon, followed by the DVR’s port number (i.e. touch.digimerge.net:80) • Username: Enter the DVR’s user name (by default, admin) •... -
Page 141: Connecting To Your Dvr
Android: Digi iMobile Touch Lite App Connecting to your DVR 1. From the Device List, tap the name of your DVR to connect. Tap the name of your DVR To remove a DVR: Press and hold the selected DVR, then tap Delete Device. -
Page 142: Changing Viewing Modes
Android: Digi iMobile Touch Lite App Changing Viewing Modes • Touch to change viewing modes. Single channel view Quad View Live Live Tap the single channel button to change channels 16-channel view 9-channel view Live Live Rotating the Screen Live Rotate your phone to change the image orientation. -
Page 143: Toggling The On Screen Display (Osd)
Android: Digi iMobile Touch Lite App Toggling the On Screen Display (OSD) • Tap the OSD button to turn the OSD on/off. The OSD displays the recording status and DVR time. DVR Time OSD on OSD Off Live Live OSD button To control connected PTZ cameras to the DVR: 1. -
Page 144: Installing The Bdvrviewer App On Your Blackberry
• Blackberry 9000 or 9700 only before you can connect to your • An APN name, obtained from your Blackberry system using a mobile device service provider (Digimerge does not provide this) • A DDNS account from https://secure.digimerge.net/webapp/ Step 1 of 4: Download the BDVRViewer Application 1. -
Page 145: Step 2 Of 4: Clear Your Browser Cache
Installing the BDVRViewer App on your Blackberry Step 2 of 4: Clear your browser cache You must clear your browser cache for the BDVRViewer application to run properly. 1. Open the web browser on your Blackberry, and then press 2. Click Options. Options 3. -
Page 146: Step 3 Of 4: Enable Apn (Access Point Name)
Installing the BDVRViewer App on your Blackberry Step 3 of 4: Enable APN (Access Point Name) In order for BDVRViewer to function, you must enable APN (Access Point Name) on your Blackberry. Contact your service provider for your Blackberry’s APN name. To enable APN: 1. -
Page 147: Step 4 Of 4: Log In To Bdvrviewer
2. Click on the BDVRViewer icon. 3. Enter the DVR DDNS address, port number, ID, and password, and then click LOGIN. Enter the DVR’s DDNS address (i.e. tomsmith.digimerge.net) Enter the DVR’s port number (i.e. port 80) Enter the DVR’s login ID (default: admin) Enter the DVR’s password (default: 000000) -
Page 148: Appendix A: System Specifications
Appendix A: System Specifications APPENDIX A: SYSTEM SPECIFICATIONS DH230 Specs Description Specification Multiple Function Pentaplex Video Input 4/8/16 x 1.0Vp-p, CVBS, 75ohms, BNC Video Output MAIN: 1 HDMI, 1 VGA, 1 Composite / SPOT: 1 (Programmable)/ Looping: 4/8/16 Audio Input 1 x line-in (RCA) Audio Output 1 x line-out (RCA) -
Page 149: Dh230 Specs (Cont'd.)
° Operating Temp c~40 c / 32 F~104 As our products are subject to continuous improvement, Digimerge Technology Inc. and its subsidiaries reserve the right to modify product design, specifications, and prices without notice and without incurring any obligation. E&OE... -
Page 150: Dh250 Specs
Appendix A: System Specifications DH250 Specs Description Specification Multiple Function Pentaplex Video Input 8/16 x 1.0Vp-p, CVBS, 75ohms, BNC Video Output Main: 1 HDMI, 1 VGA, 1 Composite Spot: 1(8), 3(16) Programmable Looping: 8/16 Audio Input 8/16 x line-in, DSUB Image Size 4-19 Kbyte (720x480), 3-14 Kbyte (720x240) 2-10 Kbyte (360x240) Audio Output... -
Page 151: Dh250 Specs (Cont'd.)
° Operating Temp c~40 c / 32 F~104 As our products are subject to continuous improvement, Digimerge Technology Inc. and its subsidiaries reserve the right to modify product design, specifications, and prices without notice and without incurring any obligation. E&OE... -
Page 152: Appendix B: Setting Up Remote Viewing
3. Press and hold the Enter button on the front panel to find your system's IP address. 4. Enable Port Forwarding on your router. Refer to the included Router Guide and Basics of Remote Video Access Guide for further assistance with your specific network setup and hardware. 5. Setup an account at http://ddns.digimerge.net... -
Page 153: How Do I Find My Ip And Mac Addresses
Appendix B: Setting up Remote Viewing How Do I Find My IP and MAC addresses? The IP and MAC address of your system are necessary for DDNS setup. DDNS allows you to view and control your system from a remote location. MAC address IP address &... -
Page 154: How Do I Enable Port Forwarding
216.13.154.34 to DVR Internal IP 192.168.0.3:80). The instructions found online in the Router Configuration Guides will assist you in the port forwarding configurations for a selection of different router models. Visit our Consumer Guides Support website at http://www.digimerge.com/ for more details. -
Page 155: Appendix C:digimerge Auto Port Forward Wizard
Forwarding Wizard to port forward the required ports. Installation To install the Digimerge Auto Port Forwarding Wizard: 1. Insert the system’s software CD, and follow the instructions to launch the Digimerge Auto Port Forwarding Wizard software. • The installation window opens. -
Page 156: Obtaining Your Router Model Number And Version
Appendix C:Digimerge Auto Port Forward Wizard 5. Click the Next button and then click Finish to complete the software installation. Finish button 6. Double-click the Digimerge Auto Port Forwarding shortcut ( )from your desktop to start the program. Obtaining Your Router Model Number and Version On most routers, the model and version number can be found underneath the router, printed on a sticker. -
Page 157: Configuration
1. Your router’s model number and version number 2. Your router’s user name and password 3. Your Digimerge device’s IP address 4. Your Digimerge device’s port numbers that require port forwarding Initial Startup: Select language 1. Click the Language drop-down menu and select a language (English, French, Spanish). Click the Start button to continue. -
Page 158: Step 2: Enter Your Router Settings
IP Enter port number 4. Under IP, enter the IP address of your Digimerge device. NOTE: The IP is usually found in the information window of your DVR. 5. Under Port, enter the DVR’s Web Port (by default, port 80). -
Page 159: Step 3: Update The Router Settings
Step 4: Test your connection 1. Click the Test Your Connection button. • Your system’s default browser opens and connects to your Digimerge device. NOTE: Ensure that Internet Explorer is your system’s default internet browser. NOTE: A window opens that prompts you to enter in your DVR’s user name and password (do not enter your DDNS log in information). -
Page 160: Scenario A: Router/Modem Combination + Router
Appendix C:Digimerge Auto Port Forward Wizard • The "Possible 1st Router" refers to the router directly connected to your system. This is the router that requires the port forward information. • The "Possible 2nd Router" refers to the router immediate to the internet connection. This is the router that requires you to configure a DMZ host connection. -
Page 161: Example
Appendix C:Digimerge Auto Port Forward Wizard Configuring a DMZ host connection Example • Connect to "Router 1" on your network (referred DMZ stands for Demilitarized Zone. Enabling a DMZ to as "Possible 1st Router" in the Auto Port IP on your router enables one of the routers to pass Forwarding Wizard). -
Page 162: Appendix D: Setting Up Ddns Service
APPENDIX D: SETTING UP DDNS SERVICE Digimerge offers a free DDNS service for use with your DVR. A DDNS account allows you to set up a web site address that points back to your local network. The following outlines how to set up your free DDNS account. - Page 163 You will need this information for remote access to your system. Record your information below: Username: Domain name*: Password: * Only the first part of the Domain Name is required for setup on the system. For example, if the full domain name is tomsmith.digimerge.net , you only need to enter tomsmith on the system.
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Page 164: How Do I Enable Ddns On My System
8. Click ENTER to save your settings. Press CANCEL/ESC to close remaining windows. With DDNS entered on your system, you can access your DVR from a remote location by using the CMS-DH remote software or by entering the Digimerge DDNS domain name in your browser. -
Page 165: Appendix E: Setting Up Mobile Access
Blackberry® . Before You Begin You must complete these two steps before starting: 1. Register your DVR with the Digimerge DDNS service. See “Appendix D: Setting Up DDNS Service” on page 148. 2. Enable DDNS on your DVR. See “How Do I Enable DDNS On My System?” on page 150. - Page 166 Appendix E: Setting Up Mobile Access Registering your DVR for Mobile Access Cont’d 2. The sign up screen opens. Enter your desired user ID and password and click Register. Your password must be at least six characters long. NOTE: Sign up screen. Enter in desired user ID and password. 3.
- Page 167 You do not have to enter the entire DDNS address under DOMAIN NAME. NOTE: For example, if your registered DDNS name is , you would enter: myoffice.digimerge.net myoffice in the DOMAIN NAME field. Enter your DVR domain name into the DOMAIN NAME field.
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Page 168: Viewing Video From Your Mobile Device
Appendix E: Setting Up Mobile Access Registering your DVR for Mobile Access Cont’d 6. Enter your DVR’s user name and password. Click the button. Apply If you change the password of the DVR, you must update your account with the latest NOTE: password. -
Page 169: Appendix F: Connecting Ptz Cameras
Appendix F: Connecting PTZ Cameras APPENDIX F: CONNECTING PTZ CAMERAS You can connect RS-422/485 PTZ cameras (not included) to the PTZ Control Block on the rear panel of the system. Connect to T+ and T- PTZ CAMERA DH250 Relay block (not included) Connect to T+ and T- Connecting a PTZ camera (not included). -
Page 170: Using A Ptz Camera
Appendix F: Connecting PTZ Cameras Using a PTZ Camera To control a PTZ camera: 1. With your PTZ connected to the system, view the active PTZ channel in full-screen. 2. Right-click to open the virtual remote, and click the PTZ button. 3. - Page 171 Appendix F: Connecting PTZ Cameras MENU button • Press to open the PTZ Virtual Remote; press again to return to the Short-cut menu Navigation buttons • Press to tilt up/down • Press to pan left/right + / - Increase/Decrease •...
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Page 172: Setting Pre-Sets And Tour
Appendix F: Connecting PTZ Cameras • Start AUTO TOUR • Press the Auto Tour button • Press + and enter the range of preset and Click ENTER • For example, Auto Tour button, +5 will start the tour of 1~5 presets of the PTZ camera •... -
Page 173: Ptz Compatibility List
Appendix F: Connecting PTZ Cameras PTZ Compatibility List... -
Page 174: Appendix G: Connecting Additional External Monitors
Appendix G: Connecting Additional External Monitors APPENDIX G: CONNECTING ADDITIONAL EXTERNAL MONITORS Use the Video port (BNC) on the rear panel of the system to use the Monitor Out function. Monitor Out displays the exact on-screen display of the system. Use the Spot port (BNC) to use the Spot Out function. -
Page 175: Ohm Switch (Dh230 16-Channel Models Only / Dh250)
Appendix G: Connecting Additional External Monitors 75 OHM Switch (DH230 16-channel models only / DH250) The 75 OHM switch on the back panel of the monitor allows the DVR to compensate for over or under exposed images when connecting monitors to the Loop Out monitor (CAMERA OUT port). DH230 CAMERA OUT port (Connect a octopus... -
Page 176: Appendix H: Connecting Motion / Alarm Devices
Appendix H: Connecting Motion / Alarm Devices APPENDIX H: CONNECTING MOTION / ALARM DEVICES You can enable motion detection and alarm control from the Main Menu. You can also connect additional motion sensor devices to the system (i.e. motion sensors, door/window sensors). Use a motion detector or sensor to send a signal to the system to begin camera viewing and recording on the matching camera channel (when enabled in the Menu). -
Page 177: Appendix I: Full Connectivity Diagram
Appendix I: Full Connectivity Diagram APPENDIX I: FULL CONNECTIVITY DIAGRAM The following diagram outlines a general set of connections available with the DVR. DH230 AUDIO CAPABLE CAMERA (Not Included) EXTERNAL MONITOR (Not Included) VGA MONITOR EXTERNAL (Not Included) BNC CAMERAS* MONITOR (Not Included) (Not Included) - Page 178 Appendix I: Full Connectivity Diagram The following diagram outlines a general set of connections available with the DVR. DH250 POWER EXTERNAL BNC CAMERAS* MONITOR (Not Included) (Not Included) (Not Included) (Not Included) PTZ CAMERA AUDIO CAPABLE (Not MOUSE Included) CAMERA (Not Included) SPOT MONITOR...
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Page 179: Appendix J: Replacing The Hard Drive
Appendix J: Replacing the Hard Drive APPENDIX J: REPLACING THE HARD DRIVE The system comes with a pre-installed 3.5" SATA hard drive. The DH230 supports up to 3 internal hard drives (without the optical drive). The DH250 supports up to 4 internal hard drives (4x 500GB) (without optical drive). - Page 180 Appendix J: Replacing the Hard Drive 3. Carefully slide the cover away from the front panel and lift away from the housing. NOTE: Make sure the cover is clear of all ports and connectors on the rear panel. Slide cover 4.
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Page 181: Dh230: Replacing The Hard Drive
Appendix J: Replacing the Hard Drive 6. Remove the four (4) screws on the side of the hard drive housing. Repeat for the other side. DH230: Replacing the Hard Drive To replace the hard disk: 1. Place the new hard drive in the housing, and secure with the 4 silver screws. 2. -
Page 182: Dh230: Installing 2 Hard Drives
Appendix J: Replacing the Hard Drive 3. Connect the SATA power and data cables in the hard drive. DH230: Installing 2 hard drives You can install two hard drives on the hard drive housing. Simply mount the hard drive on the upper portion of the hard drive chassis using 4 screws (normally included with new hard drives). - Page 183 Appendix J: Replacing the Hard Drive DH230: Installing 3 hard drives (8 & 16 channel only) On the 8 & 16 channel models, you can install a maximum of three hard drives in the system if you remove the DVD/CD-RW drive. This is optional. Note that if you remove the optical drive, you will need to back up externally onto a USB device.
- Page 184 Appendix J: Replacing the Hard Drive 4. Slide the DVD/CD-RW drive out the slot. 5. Align the screw holes on the hard drive to the 4 blue rubber grommets. Ensure the SATA power and data connectors on the hard drive faces away from the front panel. Align the hard drive screw hole with the blue rubber grommet.
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Page 185: Dh250: Removing The Hard Drive
Appendix J: Replacing the Hard Drive DH250: Removing the Hard Drive To remove the hard drive: 1. Power off the system, and unplug all wiring / cabling from the system. 2. Remove the four (2) short screws on the side panels of the housing and the five (5) short screws on the rear panel. - Page 186 Appendix J: Replacing the Hard Drive 3. Carefully slide the cover away from the front panel and lift away from the housing. NOTE: Make sure the cover is clear of all ports and connectors on the rear panel. Slide cover 4.
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Page 187: Dh250: Replacing The Hard Drive
Appendix J: Replacing the Hard Drive 6. Remove the four (4) screws on the side of the hard drive housing. Repeat for the other side. DH250: Replacing the Hard Drive To replace the hard disk: 1. Place the new hard drive in the housing, and secure with the 4 silver screws. 2. -
Page 188: Dh250: Installing Multiple Hard Drives
DVD-R drive NOTE: To install the 4th hard drive, you must remove the optical drive bracket, and order a hard drive bracket for the DH250 from Digimerge Support. The hard drive bracket allows you to install a hard drive in place... -
Page 189: Formatting The Hard Drive
Appendix J: Replacing the Hard Drive Formatting the Hard Drive all data This step cannot : Formatting the HDD erases on the hard disk. ATTENTION be undone . System settings will not be erased. To format the hard disk: 1. Press the MENU button on the front panel of the system. 2. -
Page 190: Appendix K: Using Listen-In Audio
Appendix K: Using Listen-in Audio APPENDIX K: USING LISTEN-IN AUDIO Listen-in audio allows you to listen to, and record live audio on the system. AUDIO CAPABLE CAMERAS (not included) BNC cable RCA cable DH230 LINE OUT / AMPLIFIED SPEAKERS (not included) DH250 LINE OUT / AMPLIFIED SPEAKERS (not included) -
Page 191: Playing Avi Files
Appendix K: Using Listen-in Audio Playing AVI Files If you selected for the converted file to open automatically, the file will open in your default media player. If not, click QUIT to close AVI Converter. : An AVI media player such as VLC or DivX is required to playback AVI files. You ATTENTION can also installed the XviD, DivX, or ffdshow codecs to play the AVI files in Windows Media Player. -
Page 192: Appendix L: Remote Viewing Using Internet Explorer
Mozilla Firefox, Opera, Safari and other browsers are not supported. To view your system using Internet Explorer: 1. Open Internet Explorer. 2. In the address bar, enter your system’s IP address or your Digimerge DDNS domain followed by :80 — for example, http://192.168.1.1:80 or http://tomsmith.digimerge.net:80... - Page 193 Appendix L: Remote Viewing using Internet Explorer 5. Click Install when the security warning appears. The page will refresh and live viewing will commence. Click Install Final Result...
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Page 194: Appendix M: Dh230/250 Series Touch Screen Monitor Setup
Appendix M: DH230/250 Series Touch Screen Monitor Setup APPENDIX M: DH230/250 SERIES TOUCH SCREEN MONITOR SETUP The USB cable must be connected to the monitor’s USB port and the DVR’s USB port to enable the touch screen function. The DH230/250 Series DVRs can be controlled with a touch screen monitor (not included). Touch screen monitors must be Windows 7®... -
Page 195: Step 2 Of 3: Power On The Monitor
Appendix M: DH230/250 Series Touch Screen Monitor Setup Step 2 of 3: Power on the Monitor Step 3 of 3: Test the Touch Screen Functions Before you start: 1. Make sure your monitor is turned on. 2. Power on your DVR. 3. -
Page 196: Troubleshooting
Troubleshooting TROUBLESHOOTING When a malfunction occurs, it may not be serious and can be corrected easily. The following describes the most common problems and solutions. Please refer to the following before calling Digimerge Technical Support: Error Possible Causes Solutions • DVR is not receiving •... -
Page 197: Troubleshooting (Cont'd.)
Troubleshooting Troubleshooting (cont’d.) Error Possible Causes Solutions Mouse not detected • Mouse cable is not firmly • Firmly connect the mouse cable to the PS/2 port by system connected to the system on the side of the system; or connect a USB mouse to the top USB port on the rear panel of the system •... -
Page 198: Remote Connectivity Trouble Shooting
• Ensure that you have created a DDNS account. • Ensure that you type the URL in full • Incorrect DDNS URL ie: http://tomsmith.digimerge.net:80. • DDNS not enabled on the • Ensure there are no spelling errors in the system URL. -
Page 199: Need Help
Right for Business Need Help? Need Help? Please make sure to visit our website www.digimerge.com to receive product updates and information. 3 Easy Ways To Contact Us Online: Pro duct s up p o r t is ava i l ab l e 24/ 7 in c lu d in g pro duct i nfor m ati o n , u s e r man u a ls , q u ic k start up gui de s a n d FAQ ’s at... - Page 200 Software & Consumables: All software, accompanying documentation and consumables (including but not limited to fuses and batteries) provided with or as part of the product are furnished AS IS, and are excluded from warranty coverage. Digimerge is not obligated to provide the end-user with a substitute product during the warranty period or at any time.
- Page 201 No claims or statements regarding the product, whether written or verbal, by salespeople, retailers, dealers or distributors, that are not contained in this limited warranty or in the owner's manual are authorized by Digimerge and do not modify or expand this warranty.
- Page 204 Guías de arranque rápido Actualizaciones del programa User Manuals Specification Sheets Firmware Upgrades Guides de l’utilisateur Fiches signalétiques Mises à jour du micro-logiciel Guías del usuario Fichas de especificaciones Actualizaciones del microprograma VISIT / VISITEZ / VISITE www.digimerge.com www.digimerge.com © Digimerge Technology Inc.