Digimerge DH200+ Series Instruction Manual
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Digimerge DH200+ Series Instruction Manual

Digital video surveillance recorder
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Summary of Contents for Digimerge DH200+ Series

  • Page 2 Thank you for purchasing this product. Digimerge is committed to providing our customers with a high quality, reliable security solution. This manual refers to the following models: • DH200+ Series For more information on this product, firmware updates, and accessory products, please visit us at: www.digimerge.com...

  • Page 3: Important Safeguards

    Important Safeguards In addition to the careful attention devoted to quality standards in the manufacturing process of your video product, safety is a major factor in the design of every instrument. However, safety is your responsibility too. This sheet lists important information that will help to assure your enjoyment and proper use of the video product and accessory equipment.

  • Page 4: General Precautions

    Service 13. Servicing - Do not attempt to service this video 19. Cleaning - Unplug the video product from the wall equipment yourself as opening or removing covers outlet before cleaning. Do not use liquid cleaners or may expose you to dangerous voltage or other aerosol cleaners.
  • Page 5 General Precautions 1. All warnings and instructions in this manual should be followed. 2. Remove the plug from the outlet before cleaning. Do not use liquid aerosol detergents. Use a water dampened cloth for cleaning. 3. Do not use this unit in humid or wet places. 4.
  • Page 6 Features • H.264 compression, supports D1 resolution video recording • Security Certified Hard Disk with up to 2TB of data storage • Backup through USB port to flash and optical drives* • Excellent quality live and recorded video and audio •...

  • Page 7: Table Of Contents

    TABLE OF CONTENTS Getting Started ..........1 Basic Setup .
  • Page 8 Sequential Setup ..............26 Auto Sequence with Front Panel and Remote Control .
  • Page 9 Setting PTZ Pre-Sets ..............72 Upgrading the firmware remotely (DH200+ Series only) ..... . . 74 Configuring Post Event Action Tab .
  • Page 10 Installing the BDVRViewer App on your Blackberry ....108 Appendix A: System Specifications ......112 Appendix B: Setting up Remote Viewing .

  • Page 11: Getting Started

    GETTING STARTED The system comes with the following components: DIGIMERGE TOUCH+ DIGITAL VIDEO RECORDER POWER SUPPLY REMOTE CONTROL MOUSE OCTOPUS CABLE INSTRUCTION MANUAL, [16-CHANNEL ONLY] ETHERNET CABLE QUICKSTART GUIDE, & SOFTWARE CD HARD DRIVE SIZE, NUMBER OF CHANNELS, AND CAMERA CONFIGURATION MAY VARY BY MODEL.

  • Page 12: Basic Setup

    BASIC SETUP 1. Connect the cameras a. Connect BNC cameras to the BNC ports on the rear panel (4/8-channel models). a. 16-CHANNEL MODELS ONLY: Connect the single end of the octopus cable to the VIDEO IN1-16 port Figure 1.0 Connect BNC cameras to the system (see figure 1.1).

  • Page 13: Front Panel

    FRONT PANEL Figure 1.5 Front panel (8-channel model shown) 1. Channel buttons: Press to view channels individually in full-screen. : Press to increase values in menu options. : Press to switch between full-screen single channel, quad, and split-screen display views. : Press to confirm menu options.
  • Page 14 Front Panel Front Panel (cont’d.) Figure 1.6 Front panel (8-channel model shown) : Press to decrease values in menu options. : Press to open/close the Time Search menu. : Press to open/close the Backup menu. 13. MENU/ESC: Press to open/close the Main Menu; press to close menu windows. / : Press to perform the following: Live viewing •...

  • Page 15: Rear Panel

    REAR PANEL Figure 1.7 Rear panel (8-channel model shown) 1. CAMERA IN: Camera input ports for BNC cameras (4/8-channel); VIDEO IN 1-16 only : Port for octopus cable (16-channel models —see figure 1.8) 2. VIDEO OUT: Video output (BNC) to connect the system to a secondary monitor or DVR. 3.

  • Page 16: Remote Control

    REMOTE CONTROL : Press to power the system ON/OFF POWER (password required). Navigation/Menu: • : Press to move cursor up • : Press to move cursor down • : Press to move cursor left • : Press to move cursor right •...

  • Page 17: Mouse Control

    MOUSE CONTROL The mouse is the primary control device for the system. To connect a USB mouse: • Connect a USB / PS/2 mouse to the USB port on the rear panel— connect the mouse to the USB port on the front panel. The USB port on the front panel is strictly intended for data transfer.

  • Page 18: Using The System

    USING THE SYSTEM The default system password is 000000 To power the system ON/OFF: 1. Connect the power cable to the port on the rear panel. 2. Press the button on the front panel or remote control. POWER only You need to press the Power button for initial startup .

  • Page 19: Enabling/Disabling Quick Setup

    Using the System Using Quick Setup (cont’d.) 4. Under PRIORITY, select QUALITY (the quality of the video) or RATE (frames per second). If you select RATE, the video quality and frames per second will be at the lowest possible setting. This will reduce overall video quality, but will maximize the available hard drive space.

  • Page 20: On-Screen Display

    Using the System On-Screen Display The system shows the following for all display views: Figure 4.0 Main system display 1. Recording: "REC" indicates that continuous recording is enabled on at least one channel. If REC does not appear on the onscreen display the system is NOT RECORDING. NOTE: 2.

  • Page 21: Using The Virtual Remote

    Using the System Using the Virtual Remote Right-click anywhere on the screen to open the Virtual Remote. The Virtual Remote gives you quick access to many of the system’s features using only a USB mouse (included). Quick Function Keys • Time Search •...

  • Page 22: Playback

    Using the System Playback During playback, you can right-click anywhere on the screen to open a condensed version of the Virtual Remote. Navigation/Menu • : Move cursor up • : Move cursor down • : Move cursor left • : Move cursor right •...

  • Page 23: Setting The Time

    Using the System Setting the Time It is highly recommended to set the time on the system prior to doing any recording. All recording must be stopped on the system in order to set the time. NOTE: Figure 5.0 Time menu To set the date and time: 1.

  • Page 24: Multi-Screen Display

    Using the System Multi-Screen Display The system can display channels in full-screen single channel, quad, and multi split-screen displays. Split-Screen 2 Split-Screen 1 Quad Full-Screen (16-channel models only) Repositioning Channels You can reposition the channels on the display screen. This can be very useful when monitoring a live location(s).

  • Page 25: Zoom

    Using the System Zoom Use the system’s built-in 2X digital zoom to get a closer look at images in full-screen (full-screen mode only). To use zoom: 1. From live viewing, press the number buttons on the front panel or remote control to select a channel to view in full-screen.

  • Page 26: Recording

    RECORDING By default, the system is set to immediately record at startup from connected cameras— continuous recording. It is highly recommended to keep continuous recording on at all times. The system can perform Continuous Recording, Event Recording, and Schedule Recording. However, the system can only perform one type of recording at a given time.

  • Page 27: Motion

    Recording Motion Motion Detection must be applied to specific cameras. If you assign Motion Detection to a camera, that camera will only record when a motion event is triggered. The camera enabled with Motion Detection will have a number on the OSD (see figure 8.1). WHITE •...

  • Page 28: Alarm

    Recording Alarm When an alarm is triggered, the system will continue to record, but can apply unique recording parameters that you can set in the Alarm menu (Main Menu>Alarm). For details, see “EVENT” on page 30. Press the CANCEL/ESC button on the remote control, front panel, or Virtual Remote to NOTE: clear the alarm icon.
  • Page 29 Step 2 of 3 (OPTIONAL): Configure motion detection areas By default, the entire channel area is selected for motion recording. Follow the steps below to customize the area of the channel that you wish to enable motion recording. 1. From the main menu, click CAMERA ( 2.

  • Page 30: Setting Continuous & Motion Recording (C+M)

    Step 3 of 3: Configuring Motion Recording frame rates You can configure the recording frame rate when the system detects motion. For example, you may want the system to record in a higher frame rate (30FPS) during motion recording. 1. From the Main Menu, click EVENT ( 2.
  • Page 31 Recording 2. Click to save your settings. CONTI. is set to 30F/S. This means Channel 2 will record at 30 FPS during continuous recording. Motion is set to ON. This means the system will start motion recording when the system detects motion.

  • Page 32: Schedule Recording

    Recording Schedule Recording Schedule Recording can be set manually or at startup. Schedule Recording features customizable recording parameters that you assign to each camera. ATTENTION: Schedule Recording takes priority over all other recording modes. Figure 8.3 Schedule Recording screen The Schedule recording icon— —indicates schedule recording is enabled.

  • Page 33: Playback

    Playback PLAYBACK View recorded video on the system through playback mode. Figure 9.0 Playback display view To begin playback: 1. Press the button on the remote control. The system will play the last few minutes of the most recently recorded video. 2.

  • Page 34: Search

    Search SEARCH Search for recorded video data on the system using the Time Search menu. To open the Time Search menu: • Press the button on the front panel or remote control Figure 10.0 Time Search menu To search for recorded video: 1.

  • Page 35: Using The Main Menu

    Using the Main Menu USING THE MAIN MENU To open the Main Menu: • Press the MENU button on the front panel or the remote control Figure 11.0 System Main Menu 1. DISPLAY: Adjust OSD borders, camera titles, colors, split-screen configuration, and Auto Sequence settings.

  • Page 36: Display

    Using the Main Menu Sequential Setup DISPLAY Configure Sequential Setup (Auto Sequence) Use the Display menu to configure settings. the OSD and Auto Sequence settings. Figure 12.1 Auto Sequence setup Figure 12.0 Display menu To configure Sequential Setup settings: To change display settings: 1.

  • Page 37: Camera

    Using the Main Menu CAMERA 3. Repeat for other camera connected to the system. Configure various camera settings, 4. Press to save your settings. Press ENTER such as brightness, contrast, title, to close remaining menu CANCEL/ESC and covert. windows. CONFIGURING MOTION Configure the motion grid and motion sensitivity for specific channels.

  • Page 38: Record

    Using the Main Menu RECORD SCHEDULE Configure recording parameters for Set four recording modes in a daily each channel. or weekly schedule. Daily has priority over a Weekly NOTE: schedule. Figure 15.0 Record menu To configure recording settings: 1. Press to select a camera you wish to configure.

  • Page 39: Stopping Scheduled Recording

    Using the Main Menu 5. Press the button to save your ENTER settings. The Schedule sub-menu closes. The assigned mode appears in the main Schedule window. 6. Press to close remaining CANCEL/ESC menu windows. 7. To enable the recording schedule, press on the front panel or on the Virtual Remote.

  • Page 40: Event

    EVENT DEVICE Configure recording parameters for Configure post-recording time, motion and alarm recording. Alarm Out, Alarm Buzzer, and alarm input settings. NOTE: An external alarm device is not included with the system. Figure 17.2 Device menu You must stop the system from recording before you can adjust the settings in the Device menu.
  • Page 41 Using the Main Menu The ALARM tab Alarm recording will take priority over continuous recording, even if a camera is The ALARM tab allows you to configure the disabled in standard recording parameters. system Alarm Buzzer and Alarm Input type on each channel (i.e.

  • Page 42: Network

    Using the Main Menu EMAIL NETWORK Configure settings for email notification of Configure network and DDNS events on the system. options. Figure 18.1 Email menu To configure email settings: Figure 18.0 Network menu (IP setup) 1. Under USE, select (your DEFAULT SMTP To configure IP Setup:...

  • Page 43: Ddns

    Using the Main Menu DDNS MISC Configure Digimerge DDNS settings. Configure additional network settings. You must register for the FREE NOTE: Digimerge DDNS service prior to configuring DDNS settings. Figure 18.3 MISC menu To configure bandwidth settings: 1. Under BANDWIDTH, select 64 KBPS Figure 18.2 DDNS menu KBPS...

  • Page 44: System

    Using the Main Menu SYSTEM PASSWORD ON/OFF • : Select . If ON, the system will prompt you for a password when opening the main menu Configure System settings. You must set the Password to NOTE: "ON" in order to use the Auto Lock. FACTORY DEFAULT START •...

  • Page 45: Disk

    Using the Main Menu DISK Disk Monitor If enabled, Disk Monitor will alert you if the internal HDD fails. To enable/disable disk monitoring: 1. Under the DISK tab, select START/STOP 2. Press the button close CANCEL/ESC Auto Delete Configure the duration the system should keep the data on the hard drive before it is deleted.

  • Page 46: Update

    Using the Main Menu UPDATE INFO Figure 19.3 Update menu Use the Update menu to upgrade system Figure 19.4 System Info menu firmware. View important system information: The system supports most major NOTE: brands of USB flash drives with a capacity •...

  • Page 47: Backup

    Backup BACKUP Backup critical video data on your system to a USB flash drive, external USB HDD, or an external USB CD/DVD-RW drive (not included). The system supports most major brands of USB flash drives with a capacity of 10 MB ~ NOTE: 4 GB.

  • Page 48: External Usb Hdd

    Backup External USB HDD ATTENTION: You must STOP ALL RECORDING on the system prior to backing up any video data to an external USB HDD or external USB CD/DVD-RW drive. To backup recorded video: 1. Connect an external USB HDD to the USB port on the front panel.

  • Page 49: Time Search And Backup

    Backup 6. Under ACTION, select and press . If your backup data spans more than one disc, START ENTER the system will eject the completed disc and prompt you to insert a new blank disc. Backup will continue as normal. 7.

  • Page 50: Viewing Backup Video

    Backup Viewing Backup Video Along with copying the files, the system adds a Backup Video Player (McdPlayer) and an AVI converter to the USB flash drive, external HDD, and external USB CD/DVD-RW drive. Use the Video Player to view the backed up video files on your PC. You can also view the files using the browser-based remote surveillance software.

  • Page 51: Using Mcd Player

    Backup Using MCD Player MCD Player is a small application that the system places on your USB flash drive when you backup critical video. To use MCD Player: 1. Connect the USB flash drive or external HDD with the backed up video data to your PC; or insert the CD/DVD-R/W disc into your PC’s CD/DVD-RW drive.
  • Page 52 Backup...

  • Page 53: Cms-Dh Central Management Software

    CMS-DH CENTRAL MANAGEMENT SOFTWARE CMS-DH is a central management software that allows you to view and manage up to 300 DH200 series DVRs. System Requirements Your system must meet the system requirements below: Minimum system requirements Recommended system requirements • Windows XP SP 1 •...

  • Page 54: Installing Cms-Dh

    CMS-DH Central Management Software Installing CMS-DH To install CMS-DH: 1. Locate the CMS-DH software included with the software CD. 2. Double-click the CMS-DH setup file. NOTE: You may receive installation warnings.This is normal. Accept the security warnings to continue. 3. Follow the on-screen instructions to install the software. 4.

  • Page 55: Starting Cms-Dh

    Starting CMS-DH To start CMS-DH: • Double-click the CMS-DH icon ( ) on the desktop. Adding a DVR from the local area network (LAN) Once you open CMS-DH, you can add a DVR. To add a DVR to CMS-DH: 1. Click Device. Device 2.
  • Page 56 CMS-DH Central Management Software 3. Click on the DVR you wish to add to CMS-DH, and then click Apply>OK. • The DVR appears on the left panel. Apply If you have changed the default password of the DVR, you must select the DVR from the list, then manually re-enter the new password in the Password field, and then click Apply and then OK.

  • Page 57: Adding A Dvr Using A Ddns Address

    Adding a DVR using a DDNS address If you have DVR systems that have DDNS set up, you can add them to CMS-DH. Prerequisites • Create a DDNS account. • Enter the DDNS information into the DVR locally. • Port forward the required port (default, port 80) to the router. To add a DVR using a DDNS address: 1.
  • Page 58 CMS-DH Central Management Software 4. Enter the following into the blank fields: • Name: Enter the DVR name of your choice. • IP/DDNS: Enter the DVR’s DDNS address (for example tomsmith.digimerge.net) • Port: Enter the DVR’s port number (by default, port 80) •...
  • Page 59 CMS-DH Central Management Software 6. Click the Offline button to connect to the DVR. Double-click the DVR icon to begin viewing. 1. Click the Offline button 2. Double-click DVR icon Final Result Once you have added the DVR, you can add multiple DVRs and view them in the tab. To switch DVR, click on the tabs near the top of the window.

  • Page 60: Adding A Virtual Dvr

    Adding a Virtual DVR A virtual DVR allows you to add video sources from multiple DVRs, into one main window. Example In the example below, multiple video sources from two DVRs are grouped into the Virtual DVR. 7 8 9 DVR # 1 Video feed from DVR #1 A B C...
  • Page 61 CMS-DH Central Management Software 2. Double-click the virtual DVR icon in the tree menu on the left. Virtual DVR icon 3. Click the + symbol to expand the DVR menu tree. Click the + symbol to expand menu tree 4. Drag the desired camera into the Virtual DVR window. NOTE: You can drag the camera into any desired channel in the virtual DVR.

  • Page 62: Creating New Group Folders & Sub Folders

    CMS-DH Central Management Software Creating New Group Folders & Sub folders Creating group folders and sub-folders helps you organize multiple DVRs. For example, you can create a new folder for each different DVR. To create group folders: 1. Right-click on the Group folder, then click New Group. New Group folder 2.

  • Page 63: Configuring General System Settings

    CMS-DH Central Management Software Configuring General System Settings To configure general system settings: 1. Open CMS-DH to access the Login window and then click Setup (Or, click File> Setup once you are logged in to CMS DH) Setup 2. Configure the following in the Setup menu: •...

  • Page 64: Adding Users

    Adding Users You can add multiple users to CMS-DH, specifying the DVR menus that each user is allowed to access. To add a new user: 1. Log in to CMS-DH. 2. Click File>CMS-DH Account. 3. Enter the following: • ID: Enter the desired user name. •...

  • Page 65: Recording Video To The Hard Drive

    Recording Video to the hard drive CMS-DH allows you to record video to your local hard drive. The amount of video that you can record depends on the size of your computer’s hard drive. To record video: 1. During live view, click the Rec button ( ).

  • Page 66: Playing Back Recorded Video

    Playing back recorded video The video is saved as a proprietary file that is playable only by CMS-DH. To play back previously recorded video files: 1. From the main window, click File>File Playback. 2. Click the Open button. Open button 3.

  • Page 67: Remote Search

    CMS-DH Central Management Software Remote Search Remote search allows you to search for archived video on the DVR. Prerequisite • Ensure you are connected to the DVR that you wish to search from. To search for video: 1. Right-click on the DVR that you wish to search video from, then click Remote Search. 2.

  • Page 68: Video Playback Controls

    CMS-DH Central Management Software Video Playback Controls Once the video begins to play, use the video controls to manipulate video playback. Use the playback controls to control video speed Select hour Select minute Video speed slider Local Search Local search allows you to search for video stored locally on the computer hard drive. Prerequisite Ensure you are connected to the DVR that you wish to search from.

  • Page 69: Saving Video Files

    2. To search for the video: a. Click to select the desired month. b. Select the date of the video. c. Select the hour. d. Select the minute Play button 3. Click the Play button to begin watching the video. Saving Video Files You can save the proprietary video files to your local hard drive from the Search menu.

  • Page 70: Converting Video Files To Avi

    Converting video files to AVI Converting proprietary .CMS video files to AVI allows you to play the video on a computer that does not have the CMS-DH software. NOTE: To convert video files without using CMS-DH, you can also use the standalone DVI video converter.

  • Page 71: Schedule Recording

    CMS-DH Central Management Software Schedule Recording To enable/disable schedule recording: 1. Right-click on the DVR you wish to configure and then click Control>Schedule>Start / Stop • Click Start to enable schedule recording. Click Stop to stop schedule recording. Schedule Backup You can schedule regular backup of video to your local hard drive.
  • Page 72 3. Select On to enable schedule backup. Select channels you wish to back up 4. Select Daily to back up 24 hours of video to your hard drive. Go to step 6. • Select Hourly to back up every hour of video to your hard drive. Go to step 5. 5.

  • Page 73: Taking Screen Captures

    CMS-DH Central Management Software Taking Screen Captures You can capture screen shots as JPeg or Bitmap images (JPG or BMP). To take a screen capture: 1. During live view, click Capture ( Click the Print button to print the image to a printer. 2.

  • Page 74: Changing Viewing Modes

    Changing viewing modes To change the viewing modes of CMS-DH: 1. Log in to CMS-DH, and connect to a DVR. 2. Click ( )to change the viewing mode (single-channel, quad-channel etc). Click to change viewing modes Sequencing If you monitor multiple DVRs, you can have each tab change continuously. This process is called sequencing.
  • Page 75 CMS-DH Central Management Software E-Map The E-Map feature allows you to visually map your cameras over a Jpeg image. Example Camera list From the camera list, you can drag Jpeg image of a house blueprint the camera icon over the Jpeg image Prerequisite •...

  • Page 76: E-Map Setup

    2. Click File>Background. Locate the file you wish to import, and then click Open. 3. Drag the desired cameras from the camera list, over the image. TIP: You can also drag the DVR icon and E-MAP icon over the image. Drag Tip: To rotate the camera, right-click on the...

  • Page 77: Viewing Video On E-Map

    CMS-DH Central Management Software Viewing video on E-Map Once you have mapped your cameras on E-Map, you can view, and search channels from the E-Map directly. To view live video on E-Map: • Double-click on the desired camera icon to open live view. Live channel Configuring E-Map camera settings To configure E-Map camera settings:...

  • Page 78: Zooming Into The E-Map

    CMS-DH Central Management Software Zooming into the E-Map • To zoom into the E-Map, click the Zoom In / Zoom Out buttons ( Zoom In/ Zoom Out Removing camera icon in the E-Map • Select the camera icon in the e-map, and click the Remove Item button ( Remove Item Adding Multiple E-Maps To add multiple E-Maps:...

  • Page 79: Viewing Dvr Health

    CMS-DH Central Management Software Viewing DVR Health To view the status of the DVR: 1. Select the DVR on the menu tree on the left. 2. Click the Health button ( Closing windows To close open tabs: • Click the Close button, and select Close or Close All. Locking Windows •...

  • Page 80: Dvr Log

    CMS-DH Central Management Software DVR Log The DVR log allows you to check events that occurred in the DVR, such as hard drive malfunction, video loss, motion detection, and alarm settings. To access the DVR log: 1. Connect to the DVR that you wish to view the log from. 2.
  • Page 81 CMS-DH Central Management Software CMS-DH System Log The CMS-DH log allows you to view video events that occurred in the system (i.e motion and camera loss events). Prerequisite: • Ensure the DVR(s) are online and connected to CMS-DH To view the system log: 1.

  • Page 82: Setting Ptz Pre-Sets

    CMS-DH Central Management Software To activate the PTZ control, click the PTZ button ( NOTE: You must select the channel that has a PTZ camera before using PTZ controls. Pan & Tilt Zoom In Zoom Out Focus In Focus Out Auto Focus Open Iris Auto Iris...

  • Page 83: System Setup

    CMS-DH Central Management Software System Setup To access the full system setup menu: 1. Right-click on the DVR you wish to configure. Setup 2. Click Setup from the sub-menu to access the full Setup menu. NOTE: The menu structure is identical to the menu structure on the local DVR.

  • Page 84: Upgrading The Firmware Remotely (Dh200+ Series Only)

    CMS-DH Central Management Software Upgrading the firmware remotely (DH200+ Series only) Prerequisite • Ensure the DVRs are online • Download the firmware from www.digimerge.com, and extract the firmware file To upgrade the DVR firmware using CMS-DH: 1. Right-click on the DVR that you wish to upgrade the firmware.

  • Page 85: Configuring Post Event Action Tab

    CMS-DH Central Management Software Configuring Post Event Action Tab The Post Event Action tab allows your system to alert you when an alarm event triggers the DVR. For example, when the system detects motion from an input device, the computer speakers plays a sound to alert you.

  • Page 86: Configuring Alarm Output

    CMS-DH Central Management Software • Parameter: Select the desired alert sound you want the computer to play. Click here to configure the Command and Parameter settings 5. Click Apply and then OK to save your settings. 6. Under Alarm Output, right-click the light bulb icon, and click Control. 7.

  • Page 87: Setting Message Pop-Up Notifications

    CMS-DH Central Management Software Setting message pop-up notifications You can configure CMS-DH to produce message pop-up windows when an event occurs. To configure CMS-DH to produce message pop-up events: 1. Expand the menu tree under the desired DVR that you wish to configure. 2.

  • Page 88: Setting Video Pop-Up Notifications

    CMS-DH Central Management Software Result When the camera detects motion, a pop-up window appears on the bottom-right corner of the screen to alert you. Setting Video pop-up notifications You can configure CMS-DH to produce video pop-up windows when an event occurs. To configure CMS-DH to produce video pop-up events: 1.
  • Page 89 CMS-DH Central Management Software 3. In the Events drop-down menu, select the type of event that will trigger CMS-DH to produce a pop-up window when an event is detected. 4. In the Device drop-down menu, select the name of your DVR. 5.

  • Page 90: Configuring Other Post Action Events

    • Auto Tilt: Opens the PTZ camera and causes the PTZ camera to Auto Tilt. • Live: Opens a live video window. • Record: Begins live recording. POS Data Search The POS Data Search function is not available for the DH200+ series. POS data search...

  • Page 91: Running Cms-Dh On Multiple Monitors

    CMS-DH Central Management Software Running CMS-DH on multiple monitors CMS-DH can support a maximum of 8 monitors on a single system. Running 8 monitors is extremely resource intensive. The recommended system specifications is listed below. If your system does not meet the requirements below, you may experience slow system performance. Minimum system recommendations to run CMS-DH on multiple monitors •...

  • Page 92: Isms Client (Remote Viewing On The Mac)

    iSMS Client (Remote Viewing on the Mac) iSMS Client (Remote Viewing on the Mac) The iSMS Client allows you to remotely connect and configure your DH200 Series DVR using the Safari browser in Mac OSX 10.6. System Requirements Your system must meet or exceed the requirements below before installing the iSMS Client: •...

  • Page 93: Using The Isms Client

    Using the iSMS Client Using the iSMS Client To open the iSMS client: 1. Locate the iSMS program in the Applications folder. 2. Double-click the iSMS icon( )to start the program. The iSMS login window opens. Note The iSMS client supports a maximum of three (3) Enter the DVR’s DDNS address here connected users.

  • Page 94: Isms Interface

    Using the iSMS Client iSMS Interface The iSMS Interface displays all connected channels of your DVR. 1. Channel numbers 2. Viewing Modes 3. PTZ Menu 4. Screen Capture 5. Hide menu button 6. Record 7. Main Viewing window : Click the desired channel to view in full screen. Channel Numbers : Click the icons to switch viewing modes (i.e split screen, quad-view) Viewing Modes...
  • Page 95 Using the iSMS Client To take a screen capture: 1. Click the Screen Capture button ( 2. Enter an image name into the blank field, and then click or click Save Print Enter image name To record live video: 1. Click the Record button ( ).

  • Page 96: Configuring Osd Settings

    Using the iSMS Client Configuring OSD Settings The iSMS interface can be customized to show less or more information. To configure the iSMS display settings: 1. From the tool bar, click iSMS>Preferences. 2. Select the display settings that you wish to remove by clicking the checkboxes. 3.
  • Page 97 Using the iSMS Client Hour Month / Year Minute Calendar Download Playback Channel selection 5. Click the button to begin viewing. Playback Click the button to save the video to your default save directory. Download Download Progress bar During video download, the status bar indicates the progress of the saved video.
  • Page 98 Using the iSMS Client Playback Window Playback controls • Use the Playback Controls to manipulate video speed Drag the video slider to skip through the video • Click the Rewind or Fast Forward buttons repeatedly to increase the speed Play •...

  • Page 99: Searching For Video Locally

    Using the iSMS Client Searching for video locally To search for local videos saved on your hard drive: 1. From the toolbar, click DVR>Local Search 2. From the Remote Search menu, perform the following: a. Select the Month/Year . b. From the Calendar, select the date. c.

  • Page 100: Configuring Ptz Settings

    Using the iSMS Client Configuring PTZ settings If your DVR has a PTZ (pan tilt zoom) camera installed, you can control the PTZ camera through the PTZ menu. To open the PTZ menu: • Click from the main interface. PTZ Controls To control your PTZ camera, click on the channel that your PTZ camera is connected to.
  • Page 101 Using the iSMS Client PTZ Controls cont’d.

  • Page 102: Configuring Ptz Protocols In The Isms Client

    Using the iSMS Client Configuring PTZ Protocols in the iSMS Client You must enter the PTZ camera protocols and settings in the iSMS client before you can control the PTZ camera. To configure PTZ camera settings: 1. From the toolbar, click DVR>Setup.

  • Page 103: Configuring The Isms Client

    Configuring the iSMS Client Configuring the iSMS Client The iSMS client features a Setup menu that allows you to configure settings in your DVR remotely. The following menus are available for configuration: • Display • Camera • Motion • Record •...

  • Page 104: Digi Imobile Touch - Iphone App

    Digi Imobile Touch - iPhone App DIGI IMOBILE TOUCH - IPHONE APP Digi iMobile Touch is an iPhone app that allows you to remotely view your DH200+ series DVR. There are two versions of the Digi iMobile Touch app : 1.
  • Page 105 Digi Imobile Touch - iPhone App Prerequisites • Port (or whichever port your system is using) must be port forwarded to your router • You must create a DDNS account, and have the DDNS settings configured in your DVR • The DVR must have internet access •...
  • Page 106 Digi Imobile Touch - iPhone App Configuring Digi iMobile Touch Lite/Pro Once you have installed the application, enter your DVR‘s information to connect remotely. To enter your DVR information into Digi iMobile Touch Lite: 1. Tap the + button. button Digi iMobile Touch Lite users: You can add a maximum of two (2) DVRs to the Device list.

  • Page 107: Digi Imobile Touch Lite Interface

    Digi Imobile Touch - iPhone App Connecting to your DVR 1. From the Device List, tap the name of your DVR to connect. Tap the name of your DVR Digi iMobile Touch Lite Interface Full Screen Viewing modes Toggle on screen display (OSD) Take screenshot* * Screenshots are stored in your iPhone’s photo album.

  • Page 108: Digi Imobile Touch Pro Interface

    Digi Imobile Touch - iPhone App Digi iMobile Touch Pro Interface Full Screen Search DVR Take screenshot* Viewing modes Toggle on screen display (OSD) Opens Device Control menu * Screenshots are stored in your iPhone’s photo album. About the Search and Control menus The Search and Control menus are exclusive to Digi iMobile Touch Pro.
  • Page 109 Digi Imobile Touch - iPhone App Changing Viewing Modes • Touch to change viewing modes. Single channel view Quad View Swipe finger to change channels (single channel view only) 16-channel view 9-channel view Digi iMobile Touch Lite interface shown Rotating the Screen Rotate your iPhone to change the image orientation.
  • Page 110 Digi Imobile Touch - iPhone App Toggling the On Screen Display (OSD) • Tap the OSD button to turn the OSD on/off. The OSD displays the recording status and DVR time. OSD on DVR Time OSD Off OSD button Digi iMobile Touch Lite interface shown To control connected PTZ cameras to the DVR: 1.

  • Page 111: Digi Imobile Touch Pro Features

    Digi Imobile Touch - iPhone App Digi iMobile Touch Pro features Search The Search menu allows you to search for recorded video on your DVR. To search for video: 1. Tap the Search icon ( 2. Tap the arrows to select the month, and then tap the desired date to begin the search. Tap here to select month Tap here to select date 3.

  • Page 112: Device Control

    Digi Imobile Touch - iPhone App 5. Use the playback controls to pause, fast forward, or rewind video. Tap here to view channel in full screen view. Tap repeatedly to change channels in full screen view. Playback Controls Exit playback Device Control The Device Control menu allows you to turn recording, scheduled recording and relay alarms on or off.

  • Page 113: Digi Imobile Touch Lite - Android

    Digi iMobile Touch Lite - ANDROID DIGI IMOBILE TOUCH LITE - ANDROID Digi iMobile Touch Lite is an Android app that allows you to remotely view your DH200 series DVR. Digi iMobile Touch Lite is capable of viewing only. NOTE: These instructions are based on the HTC Wildfire smartphone.

  • Page 114: Configuring Digi Imobile Touch Lite

    Digi iMobile Touch Lite - ANDROID Configuring Digi iMobile Touch Lite Once you have installed the application, enter your DVR‘s information to connect remotely. To enter your DVR information into Digi iMobile Touch Lite: 1. Press the Menu button on your phone, and then tap Add Device. You can add a maximum of two (2) DVRs to the Device list.
  • Page 115 Digi iMobile Touch Lite - ANDROID Connecting to your DVR 1. From the Device List, tap the name of your DVR to connect. Tap the name of your DVR To remove a DVR: Press and hold the selected DVR, then tap Delete Device.
  • Page 116 Digi iMobile Touch Lite - ANDROID Changing Viewing Modes • Touch to change viewing modes. Single channel view Quad View Live Live Tap the single channel button to change channels 16-channel view 9-channel view Live Live Rotating the Screen Live Rotate your phone to change the image orientation.
  • Page 117 Digi iMobile Touch Lite - ANDROID Toggling the On Screen Display (OSD) • Tap the OSD button to turn the OSD on/off. The OSD displays the recording status and DVR time. DVR Time OSD on OSD Off Live Live OSD button To control connected PTZ cameras to the DVR: 1.

  • Page 118: Installing The Bdvrviewer App On Your Blackberry

    Installing the BDVRViewer App on your Blackberry INSTALLING THE BDVRVIEWER APP ON YOUR BLACKBERRY The BDVRViewer application allows you to remotely view your DH200 Touch series DVR on your Blackberry. Prerequisites You must port forward your router • Blackberry 9000 or 9700 only before you can connect to your •...
  • Page 119 Installing the BDVRViewer App on your Blackberry Step 2 of 4: Clear your browser cache You must clear your browser cache for the BDVRViewer application to run properly. 1. Open the web browser on your Blackberry, and then press 2. Click Options. Options 3.
  • Page 120 Installing the BDVRViewer App on your Blackberry Step 3 of 4: Enable APN (Access Point Name) In order for BDVRViewer to function, you must enable APN (Access Point Name) on your Blackberry. Contact your service provider for your Blackberry’s APN name. To enable APN: 1.
  • Page 121 Installing the BDVRViewer App on your Blackberry Step 4 of 4: Log in to BDVRViewer 1. Press the Menu button ( ) and then open the Downloads folder. BDVRViewer 2. Click on the BDVRViewer icon. 3. Enter the DVR DDNS address, port number, ID, and password, and then click LOGIN. Enter the DVR’s DDNS address (i.e.

  • Page 122: Appendix A: System Specifications

    Appendix A: System Specifications APPENDIX A: SYSTEM SPECIFICATIONS Description Specification Video Input 8/16 x 1.0Vp-p, CVBS, 75ohms, BNC Video Output 1 composite (BNC) 1 spot output, programmable 1 VGA Audio Input 1 x line-in (RCA) Audio Output 1 x line-out (RCA) Audio 1-way audio conference (via network) Video Compression...
  • Page 123 Appendix A: System Specifications DVR (cont’d.) Description Specification Event/Log Search Unlimited for user login/out, configuration changes, remote access, connects/disconnects Playback Single, Quad, 8, 16 CH Simultaneous Alarm Input 4/8/16 x TTL, programmable as NC/NO Alarm Output 1 x Relay with NO/NC contact; 24VDC/2A, 240VAC/2A resistive Activity Detection Sensitivity levels: 20...

  • Page 124: Appendix B: Setting Up Remote Viewing

    Appendix B: Setting up Remote Viewing APPENDIX B: SETTING UP REMOTE VIEWING Setting up the Remote Viewing Feature requires several steps. Networking skills are required to correctly configure the remote viewing functions. What Do I Need? • DVR System • A PC with the installed CMS-DH software •...

  • Page 125: How Do I Find My Ip And Mac Addresses

    Appendix B: Setting up Remote Viewing How Do I Find My IP and MAC addresses? The IP and MAC address of your system are necessary for DDNS setup. DDNS allows you to view and control your system from a remote location. Figure 40.0 DVR Status screen To find your IP and MAC addresses: 1.

  • Page 126: How Do I Enable Port Forwarding

    Appendix B: Setting up Remote Viewing How Do I Enable Port Forwarding? You need to enable port forwarding on your router to allow for external communications with your system for the following port: • 80 Computers, DVRs, and other devices inside your network can only communicate directly with each other within the internal network.

  • Page 127: Appendix C: Digimerge Auto Port Forwarding Wizard

    Appendix C: Digimerge Auto Port Forwarding Wizard APPENDIX C: DIGIMERGE AUTO PORT FORWARDING WIZARD Installation To install the Digimerge Auto Port Forwarding Wizard: 1. Insert the system’s software CD, and follow the instructions to launch the Digimerge Auto Port Forwarding Wizard software. •...
  • Page 128 Appendix C: Digimerge Auto Port Forwarding Wizard 5. Click the Next button and then click Finish to complete the software installation. Finish button 6. Double-click the Digimerge Auto Port Forwarding shortcut ( )from your desktop to start the program. Obtaining Your Router Model Number and Version On most routers, the model and version number can be found underneath the router, printed on a sticker.
  • Page 129 Appendix C: Digimerge Auto Port Forwarding Wizard Configuration You must have the following before you configure the software: 1. Your router’s model number and version number 2. Your router’s user name and password 3. Your Digimerge device’s IP address 4. Your Digimerge device’s port numbers that require port forwarding Initial Startup: Select language 1.
  • Page 130 Appendix C: Digimerge Auto Port Forwarding Wizard Step 2: Enter your router settings 1. Under the Router drop-down list, select the model of your router. • Click the Search button ( ) to enter the name of your router model. NOTE: Click the Auto Detect button ( )if you have a Linksys or Netgear router (works with most Linksys or Netgear models).
  • Page 131 Appendix C: Digimerge Auto Port Forwarding Wizard Step 3: Update the router settings 1. Click the Update Router button. • You will see your router window open. The Auto Port Forwarding Wizard automatically populates your router with the relevant information. This will take a few moments. Update Router button 2.
  • Page 132 Appendix C: Digimerge Auto Port Forwarding Wizard • The "Possible 1st Router" refers to the router directly connected to your system. This is the router that requires the port forward information. • The "Possible 2nd Router" refers to the router immediate to the internet connection. This is the router that requires you to configure a DMZ host connection.
  • Page 133 Appendix C: Digimerge Auto Port Forwarding Wizard Configuring a DMZ host connection Example • Connect to "Router 1" on your network (referred DMZ stands for Demilitarized Zone. Enabling a DMZ to as "Possible 1st Router" in the Auto Port IP on your router enables one of the routers to pass Forwarding Wizard).

  • Page 134: Appendix D: Setting Up Ddns Service

    Appendix D: Setting Up DDNS Service APPENDIX D: SETTING UP DDNS SERVICE Digimerge offers a free DDNS service for use with your DVR. A DDNS account allows you to set up a web site address that points back to your local network. The following outlines how to set up your free DDNS account.
  • Page 135 Appendix D: Setting Up DDNS Service You will need this information for remote access to your system. Record your information below: Username: Domain name*: Password: * Only the first part of the Domain Name is required for setup on the system. For example, if the full domain name is tomsmith.digimerge.net , you only need to enter...

  • Page 136: How Do I Enable Ddns On My System

    Appendix D: Setting Up DDNS Service How Do I Enable DDNS On My System? Once you have registered for free DDNS service, use the information in the confirmation email to configure DDNS settings on your system. Figure 41.3 DDNS menu To enable DDNS on your system: 1.

  • Page 137: Appendix E: Setting Up Mobile Access

    Appendix E: Setting Up Mobile Access APPENDIX E: SETTING UP MOBILE ACCESS This guide shows you how to view video streams from your DVR remotely using your iPhone® or Blackberry® . Before You Begin You must complete these two steps before starting: 1.
  • Page 138 Appendix E: Setting Up Mobile Access Registering your DVR for Mobile Access Cont’d 2. The sign up screen opens. Enter your desired user ID and password and click Register. Your password must be at least six characters long. NOTE: Sign up screen. Enter in desired user ID and password. 3.
  • Page 139 Appendix E: Setting Up Mobile Access Registering your DVR for Mobile Access Cont’d 4. The EDIT DVR INFORMATION window opens. DVR registration window. Enter DVR name and DDNS domain name. 5. Enter any desired DVR name (the default name is "DVR"). Enter your DDNS domain name. You do not have to enter the entire DDNS address under DOMAIN NAME.

  • Page 140: Viewing Video From Your Mobile Device

    Appendix E: Setting Up Mobile Access Registering your DVR for Mobile Access Cont’d 6. Enter your DVR’s user name and password. Click the button. Apply If you change the password of the DVR, you must update your account with the latest NOTE: password.

  • Page 141: Appendix F: Connecting Ptz Cameras

    Appendix F: Connecting PTZ Cameras APPENDIX F: CONNECTING PTZ CAMERAS You can connect RS-422/485 PTZ cameras (not included) to the PTZ Control Block on the rear panel of the system. DVR* PTZ CAMERA (not included) Figure 42.0 Connecting a PTZ camera (not included) To install a PTZ Camera: 1.

  • Page 142: Using A Ptz Camera

    Appendix F: Connecting PTZ Cameras Using a PTZ Camera To control a PTZ camera: 1. With your PTZ connected to the system, view the active PTZ channel in full-screen. 2. Press PTZ button on the front panel, remote control, or Virtual Remote (mouse only).
  • Page 143 Appendix F: Connecting PTZ Cameras + / - Increase/Decrease • Press to zoom in and out buttons Button Result/Action • Set PRESET position; Spot Out on the remote control • Move PTZ to a desired location • Press the preset button •...

  • Page 144: Compatible Ptz Cameras

    Appendix F: Connecting PTZ Cameras Compatible PTZ Cameras NOTE: The default baude rate is , unless otherwise stated in the system’s Camera menu 9600...

  • Page 145: Appendix G: Connecting Additional External Monitors

    Appendix G: Connecting Additional External Monitors APPENDIX G: CONNECTING ADDITIONAL EXTERNAL MONITORS Use the Video port (BNC) on the rear panel of the system to use the Monitor Out function. Monitor Out displays the exact on-screen display of the system. Use the Spot port (BNC) to use the Spot Out function.

  • Page 146: Appendix H: Connecting Motion / Alarm Devices

    Appendix H: Connecting Motion / Alarm Devices APPENDIX H: CONNECTING MOTION / ALARM DEVICES You can enable motion detection and alarm control from the Main Menu. You can also connect additional motion sensor devices to the system (i.e. motion sensors, door/window sensors). Use a motion detector or sensor to send a signal to the system to begin camera viewing and recording on the matching camera channel (when enabled in the Menu).
  • Page 147 Appendix H: Connecting Motion / Alarm Devices Connecting an Alarm OUT device After you have connected an Alarm IN device (i.e. alarm or sensor), you must connect an alarm OUT device (i.e. strobe light etc. (not included)). To connect a device to the Alarm Out port in the alarm block: 1.

  • Page 148: Appendix I: Full Connectivity Diagram

    Appendix I: Full Connectivity Diagram APPENDIX I: FULL CONNECTIVITY DIAGRAM The following diagram outlines a general set of connections available with the DVR. SELF-POWERED EXTERNAL MICROPHONE MONITOR (Not Included) (Not Included) AUDIO CAPABLE CAMERA (Not Included) MOUSE VGA MONITOR BNC CAMERAS* (Not Included) USB or PS/2 (with adapter)

  • Page 149: Appendix J: Replacing The Hard Drive

    Appendix J: Replacing the Hard Drive APPENDIX J: REPLACING THE HARD DRIVE The system comes with a pre-installed 3.5" SATA hard drive. The system supports up to 2 terabytes (TB) of SATA storage—one 2TB 3.5" SATA HDD. NOTE: Make sure that the system is and the power cable has been disconnected before changing the hard drive.

  • Page 150: Replacing The Hard Drive

    Appendix J: Replacing the Hard Drive Replacing the Hard Drive To replace the hard disk: 1. Carefully position the new hard drive on the four rubber mounting feet in the housing. The connections end of the hard drive should face the data and power cables. Figure 44.2 Place the HDD on the rubber mounting feet 2.

  • Page 151: Formatting The Hard Drive

    Appendix J: Replacing the Hard Drive Formatting the Hard Drive all data This step cannot : Formatting the HDD erases on the hard disk. ATTENTION be undone . System settings will not be erased. Figure 44.4 HDD format To format the hard disk: 1.

  • Page 152: Appendix K: Using Listen-In Audio

    Appendix K: Using Listen-in Audio APPENDIX K: USING LISTEN-IN AUDIO Listen-in audio allows you to listen to, and record live audio on the system. DVR* AUDIO CAPABLE CAMERAS (not included) LINE OUT / AMPLIFIED SPEAKERS (not included) *8-channel model shown. To enable listen-in audio: 1.

  • Page 153: Appendix L: Converting Video Files To Avi

    Appendix L: Converting Video Files to AVI APPENDIX L: CONVERTING VIDEO FILES TO AVI The system saves recorded video data in the format. When you backup video to a USB flash .cms drive, external HDD, or CD/DVD-R/W disc, the system also copies the small AVI Converter application.

  • Page 154: Playing Avi Files

    Appendix L: Converting Video Files to AVI Playing AVI Files If you selected for the converted file to open automatically, the file will open in your default media player. If not, click QUIT to close AVI Converter. : An AVI media player such as VLC or DivX is required to playback AVI files. You ATTENTION can also installed the XviD, DivX, or ffdshow codecs to play the AVI files in Windows Media Player.

  • Page 155: Appendix M: Remote Viewing Using Internet Explorer

    Appendix M: Remote Viewing using Internet Explorer APPENDIX M: REMOTE VIEWING USING INTERNET EXPLORER Along with the CMS-DH remote client software, you can also view your system remotely using Internet Explorer (version 7 or later recommended). Remote viewing through Internet Explorer allows for viewing from up to three simultaneous connections.
  • Page 156 Appendix M: Remote Viewing using Internet Explorer Using Live Viewer Remote viewing through Internet Explorer (images simulated) To view full screen: • Click the buttons at the top of the page or double-click a channel. Double-click the channel again to return to split-screen. To view split-screen: •...

  • Page 157: Troubleshooting

    Troubleshooting TROUBLESHOOTING When a malfunction occurs, it may not be serious and can be corrected easily. The following describes the most common problems and solutions. Please refer to the following before calling Digimerge Technical Support: Error Possible Causes Solutions • DVR is not receiving •...
  • Page 158 Troubleshooting Troubleshooting (cont’d.) Error Possible Causes Solutions Mouse not detected • Mouse cable is not firmly • Firmly connect the mouse cable to the PS/2 port by system connected to the system on the side of the system; or connect a USB mouse to the top USB port on the rear panel of the system •...

  • Page 159: Remote Connectivity Trouble Shooting

    Troubleshooting • My system does not • Continuous recording may be • Press on the front panel, or on the ATTENTION seem to be recording disabled remote control or Virtual Remote— For security, it is highly recommended to keep continuous recording ON at all times >...
  • Page 160 Troubleshooting...

  • Page 161: Need Help

    Right for Business Need Help? Need Help? Please make sure to visit our website www.digimerge.com to receive product updates and information. 3 Easy Ways To Contact Us Online: Pro duct s up p o r t is ava i l ab l e 24/ 7 in c lu d in g pro duct i nfor m ati o n , u s e r man u a ls , q u ic k start up gui de s a n d FAQ ’s at w w w.d i gim e rge .co m...
  • Page 162 NOTE: Products are subject to continuous improvement. DIGIMERGE Technologies Inc. and its subsidiaries reserve the right to modify product design, specifications and prices, without notice and without incurring any obligation. Software and firmware are subject to updates from time to time.
  • Page 163 Schenker Logistics 2363 E. Perry Road Suite 171, Dock Door 44 Plainfield, IN 46168 In Canada: Digimerge Technologies Inc., Attention: Repair Department, 250 Royal Crest Court, Markham, Ontario, Canada, L3R 3S1 Out of warranty service: Please visit our web site (www.digimerge.com) for the name and location of the Digimerge authorized service centers.
  • Page 164 IT’S ALL ON THE WEB! Tout est sur le Web! ¡Todo está en la Web! Product Information Quick Start Guides Software Upgrades Information sur le produit Guides de démarrage rapide Mises à jour du logiciel Información acerca del producto Guías de arranque rápido Actualizaciones del programa User Manuals Specification Sheets...

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