Digimerge DH200 SERIES Instruction Manual
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Digimerge DH200 SERIES Instruction Manual

H.264 digital video recorder with touch sensitive control
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™
DIGIMERGE TOUCH
H.264 DIGITAL VIDEO RECORDER WITH
TOUCH SENSITIVE CONTROL
INSTRUCTION MANUAL
English Version 4.0
DH200 SERIES
Right For Business
™
www.digimerge.com
©
Copyright
2010 Digimerge Technology Inc.

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  • Page 1 ™ DIGIMERGE TOUCH H.264 DIGITAL VIDEO RECORDER WITH TOUCH SENSITIVE CONTROL INSTRUCTION MANUAL English Version 4.0 DH200 SERIES Right For Business ™ www.digimerge.com © Copyright 2010 Digimerge Technology Inc.
  • Page 2 Thank you for purchasing this product. Digimerge is committed to providing our customers with a high quality, reliable security solution. This manual refers to the following models: • DH200 Series • DH200P Series For more information on this product, firmware updates, and accessory products, please visit us at: www.digimerge.com...

  • Page 3: Important Safeguards

    Important Safeguards In addition to the careful attention devoted to quality standards in the manufacturing process of your video product, safety is a major factor in the design of every instrument. However, safety is your responsibility too. This sheet lists important information that will help to assure your enjoyment and proper use of the video product and accessory equipment.

  • Page 4: General Precautions

    Service 13. Servicing - Do not attempt to service this video 19. Cleaning - Unplug the video product from the wall equipment yourself as opening or removing covers outlet before cleaning. Do not use liquid cleaners or may expose you to dangerous voltage or other aerosol cleaners.
  • Page 5 General Precautions 1. All warnings and instructions in this manual should be followed. 2. Remove the plug from the outlet before cleaning. Do not use liquid aerosol detergents. Use a water dampened cloth for cleaning. 3. Do not use this unit in humid or wet places. 4.
  • Page 6 Features • H.264 compression, supports D1 resolution video recording • Security Certified Hard Disk with up to 2TB of data storage • Backup through USB port to flash and optical drives* • Excellent quality live and recorded video and audio •...

  • Page 7: Table Of Contents

    TABLE OF CONTENTS Getting Started ..........1 Basic Setup .
  • Page 8 Using the Main Menu ......... . . 21 DISPLAY .
  • Page 9 Display Views ............44 Changing Channels .
  • Page 10 Appendix B: Setting up Remote Viewing ......69 What Do I Need? ............69 How Do I Find My IP and MAC addresses? .

  • Page 11: Getting Started

    GETTING STARTED The system comes with the following components: DIGIMERGE TOUCH DIGITAL VIDEO RECORDER POWER SUPPLY REMOTE CONTROL MOUSE OCTOPUS CABLE INSTRUCTION MANUAL, [16-CHANNEL ONLY] ETHERNET CABLE QUICKSTART GUIDE, & SOFTWARE CD HARD DRIVE SIZE, NUMBER OF CHANNELS, AND CAMERA CONFIGURATION MAY VARY BY MODEL.

  • Page 12: Basic Setup

    BASIC SETUP 1. Connect the cameras a. Connect BNC cameras to the BNC ports on the rear panel (4/8-channel models). a. 16-CHANNEL MODELS ONLY: Connect the single end of the octopus cable to the VIDEO IN1-16 port Figure 1.0 Connect BNC cameras to the system (see figure 1.1).

  • Page 13: Front Panel

    FRONT PANEL Figure 1.5 Front panel (8-channel model shown) 1. Channel buttons: Press to view channels individually in full-screen. : Press to increase values in menu options. : Press to switch between full-screen single channel, quad, and split-screen display views. : Press to confirm menu options.
  • Page 14 Front Panel Front Panel (cont’d.) Figure 1.6 Front panel (8-channel model shown) : Press to decrease values in menu options. : Press to open/close the Time Search menu. : Press to open/close the Backup menu. 13. MENU/ESC: Press to open/close the Main Menu; press to close menu windows. / : Press to perform the following: Live viewing •...

  • Page 15: Rear Panel

    REAR PANEL Figure 1.7 Rear panel (8-channel model shown) 1. CAMERA IN: Camera input ports for BNC cameras (4/8-channel); VIDEO IN 1-16 only : Port for octopus cable (16-channel models —see figure 1.8) 2. VIDEO OUT: Video output (BNC) to connect the system to a secondary monitor or DVR. 3.

  • Page 16: Remote Control

    REMOTE CONTROL LED Indicator: Flashes red with every button-press. POWER: Press to power the system ON/OFF (password required). Navigation/Menu: • : Press to move cursor up • : Press to move cursor down • : Press to move cursor left •...

  • Page 17: Mouse Control

    MOUSE CONTROL The mouse is the primary control device for the system. To connect a USB mouse: • Connect a USB / PS/2 mouse to the USB port on the rear panel— connect the mouse to the USB port on the front panel. The USB port on the front panel is strictly intended for data transfer.

  • Page 18: Using The System

    USING THE SYSTEM The default system password is 000000 To power the system ON/OFF: 1. Connect the power cable to the port on the rear panel. 2. Press the button on the front panel or remote control. POWER only You need to press the Power button for initial startup .

  • Page 19: Enabling/Disabling Quick Setup

    Using the System Using Quick Setup (cont’d.) 4. Under PRIORITY, select QUALITY (the quality of the video) or RATE (frames per second). If you select RATE, the video quality and frames per second will be at the lowest possible setting. This will reduce overall video quality, but will maximize the available hard drive space.

  • Page 20: On-Screen Display

    Using the System On-Screen Display The system shows the following for all display views: Figure 4.0 Main system display 1. Recording: "REC" indicates that continuous recording is enabled on at least one channel. If REC does not appear on the onscreen display the system is NOT RECORDING. NOTE: 2.

  • Page 21: Using The Virtual Remote

    Using the System Using the Virtual Remote Right-click anywhere on the screen to open the Virtual Remote. The Virtual Remote gives you quick access to many of the system’s features using only a USB mouse (included). Quick Function Keys • Time Search •...

  • Page 22: Playback

    Using the System Playback During playback, you can right-click anywhere on the screen to open a condensed version of the Virtual Remote. Navigation/Menu • : Move cursor up • : Move cursor down • : Move cursor left • : Move cursor right •...

  • Page 23: Setting The Time

    Using the System Setting the Time It is highly recommended to set the time on the system prior to doing any recording. All recording must be stopped on the system in order to set the time. NOTE: Figure 5.0 Time menu To set the date and time: 1.

  • Page 24: Multi-Screen Display

    Using the System Multi-Screen Display The system can display channels in full-screen single channel, quad, and multi split-screen displays. Split-Screen 2 Split-Screen 1 Quad Full-Screen (16-channel models only) Repositioning Channels You can reposition the channels on the display screen. This can be very useful when monitoring a live location(s).

  • Page 25: Zoom

    Using the System Zoom Use the system’s built-in 2X digital zoom to get a closer look at images in full-screen (full-screen mode only). To use zoom: 1. From live viewing, press the number buttons on the front panel or remote control to select a channel to view in full-screen.

  • Page 26: Recording

    RECORDING By default, the system is set to immediately record at startup from connected cameras— continuous recording. It is highly recommended to keep continuous recording on at all times. The system can perform Continuous Recording, Event Recording, and Schedule Recording. However, the system can only perform one type of recording at a given time.

  • Page 27: Motion

    Recording Motion Motion Detection must be applied to specific cameras. If you assign Motion Detection to a camera, that camera will only record when a motion event is triggered. The camera enabled with Motion Detection will have a number on the OSD (see figure 8.1). WHITE •...

  • Page 28: Alarm

    Recording Alarm When an alarm is triggered, the system will continue to record, but can apply unique recording parameters that you can set in the Alarm menu (Main Menu>Alarm). For details, see “ALARM” on page 24. Press the CANCEL/ESC button on the remote control, front panel, or Virtual Remote to NOTE: clear the alarm icon.

  • Page 29: Playback

    PLAYBACK View recorded video on the system through playback mode. Figure 9.0 Playback display view To begin playback: 1. Press the button on the remote control. The system will play the last few minutes of the most recently recorded video. 2.

  • Page 30: Search

    SEARCH Search for recorded video data on the system using the Time Search menu. To open the Time Search menu: • Press the button on the front panel or remote control Figure 10.0 Time Search menu To search for recorded video: 1.

  • Page 31: Using The Main Menu

    USING THE MAIN MENU To open the Main Menu: • Press the MENU button on the front panel or the remote control Quick Setup must be disabled in order to view the full system Main Menu. For more NOTE: details see “Setting the Time” on page 13. Figure 11.0 System Main Menu 1.

  • Page 32: Display

    Using the Main Menu DISPLAY Sequential Setup Configure Sequential Setup (Auto Sequence) Use the Display menu to configure settings. the OSD and Auto Sequence settings. Figure 12.1 Auto Sequence setup Figure 12.0 Display menu To configure Sequential Setup settings: To change display settings: 1.

  • Page 33: Camera

    Using the Main Menu CAMERA MOTION Configure various camera settings, Configure the motion grid and such as brightness, contrast, title, motion sensitivity for specific and covert. channels. If motion detection is applied to a NOTE: camera, the system will record from that camera when motion is detected.

  • Page 34: Record

    Using the Main Menu • Press enable/disable motion sensitivity. 3. Press to save your settings. Press ENTER Disabled blocks are colored grey . Active to close remaining menu CANCEL/ESC turquoise-colored blocks will be when motion windows. is detected. Move an object in front of the ALARM selected camera to test sensitivity and enable/disable the appropriate blocks...

  • Page 35: Schedule

    Using the Main Menu SCHEDULE 2. Under ALARM SETUP, configure the following: Set four recording modes in a daily • RECORD TIME: Set from 10~300 seconds (in or weekly schedule. increments of 10 seconds). Daily has priority over a Weekly NOTE: •...

  • Page 36: Stopping Scheduled Recording

    Using the Main Menu 5. Press the button to save your ENTER settings. The Schedule sub-menu closes. The assigned mode appears in the main Schedule window. 6. Press to close remaining CANCEL/ESC menu windows. 7. To enable the recording schedule, press on the front panel or on the Virtual Remote.

  • Page 37: Network

    Using the Main Menu EMAIL NETWORK Configure settings for email notification of Configure network and DDNS events on the system. options. Figure 18.1 Email menu To configure email settings: Figure 18.0 Network menu (IP setup) 1. Under USE, select (your DEFAULT SMTP To configure IP Setup:...

  • Page 38: Ddns

    Using the Main Menu DDNS MISC Configure Digimerge DDNS settings. Configure additional network settings. You must register for the FREE NOTE: Digimerge DDNS service prior to configuring DDNS settings. Figure 18.3 MISC menu To configure bandwidth settings: 1. Under BANDWIDTH, select 64 KBPS Figure 18.2 DDNS menu KBPS...

  • Page 39: System

    Using the Main Menu PASSWORD ON/OFF SYSTEM • : Select . If ON, the system will prompt you for a password when opening the main menu Configure System settings. You must set the Password to NOTE: "ON" in order to use the Auto Lock. FACTORY DEFAULT START •...

  • Page 40: Disk

    Using the Main Menu DISK Overwrite Disk overwrite will overwrite the oldest data on the internal HDD once it full. To enable/disable disk overwrite: 1. Under the DISK, select OVERWRITE select . If OFF, the system will stop ON/OFF recording once the HDD is full. By default, the system is set to NOTE: overwrite.

  • Page 41: Update

    Using the Main Menu UPDATE INFO Figure 19.4 System Info menu Figure 19.3 Update menu View important system information: Use the Update menu to upgrade system firmware. • MODEL: The model of the system The system supports most major NOTE: •...

  • Page 42: Backup

    BACKUP Backup critical video data on your system to a USB flash drive, external USB HDD, or an external USB CD/DVD-RW drive (not included). The system supports most major brands of USB flash drives with a capacity of 10 MB ~ NOTE: 4 GB.

  • Page 43: External Usb Hdd

    Backup External USB HDD ATTENTION: You must STOP ALL RECORDING on the system prior to backing up any video data to an external USB HDD or external USB CD/DVD-RW drive. To backup recorded video: 1. Connect an external USB HDD to the USB port on the front panel.

  • Page 44: Time Search And Backup

    Backup 6. Under ACTION, select and press . If your backup data spans more than one disc, START ENTER the system will eject the completed disc and prompt you to insert a new blank disc. Backup will continue as normal. 7.

  • Page 45: Viewing Backup Video

    Backup Viewing Backup Video Along with copying the files, the system adds a Backup Video Player (McdPlayer) and an AVI converter to the USB flash drive, external HDD, and external USB CD/DVD-RW drive. Use the Video Player to view the backed up video files on your PC. You can also view the files using the browser-based remote surveillance software.

  • Page 46: Using Mcd Player

    Backup Using MCD Player MCD Player is a small application that the system places on your USB flash drive when you backup critical video. To use MCD Player: 1. Connect the USB flash drive or external HDD with the backed up video data to your PC; or insert the CD/DVD-R/W disc into your PC’s CD/DVD-RW drive.

  • Page 47: Dvr Netview

    DVR NETVIEW DVR NetView is an advanced content management software (CMS) that allows live viewing, playback, and control from up to 10 DVRs simultaneously and 64 individual channels. System Requirements Prior to using DVR NetView, make sure your system meets or exceeds the following system requirements: Description Requirement...

  • Page 48: Installing Dvr Netview

    INSTALLING DVR NETVIEW To install DVR NetView: 1. Insert the software CD into your computer’s CD/DVD-R drive. At the prompt, run or double-click If Autorun does not start, search your CD/DVD-R drive for NetViewInstaller.exe. NetViewinstaller.exe NOTE: This process refers to an installation on Windows Vista. Certain steps and images may differ in Windows XP Figure 21.0 DVR NetView installation window 2.

  • Page 49: Using Dvr Netview

    USING DVR NETVIEW With the application installed, you can open DVR NetView from the desktop icon or the Start menu. NOTE: Make sure you have connected the system to your network and have DHCP turned ON. To open DVR NetView: 1.

  • Page 50: Adding A Dvr

    Using DVR NetView Adding a DVR To add a DVR: 1. From the main screen, click . The Set List Manager window opens. 2. Click . Any DVRs connected to the local network will appear in the list frame. Auto Scan NOTE: From the Set List Manager window you can also perform a Remote Setup of your system.

  • Page 51: Dvr Netview Main Screen

    Using DVR NetView DVR NetView Main Screen Figure 22.2 DVR NetView main screen *Live images simulated. 1. Main Display Screen: Shows live video and playback. 2. Screen Selector: Single channel full-screen, quad, and multi split-screen. 3. Mode Display: Current mode of DVR NetView—Live or PB (Playback) 4.

  • Page 52: Dvr Netview Setup

    Using DVR NetView DVR NetView Setup You should configure DVR NetView prior to initial use. To use setup: 1. From the DVR NetView main screen, click SETUP The Setup menu opens. 2. Under the GENRAL 1 tab, configure the following: •...

  • Page 53: Live Mode

    LIVE MODE Once connected, you can monitor the system in real-time. You can also record, playback, and backup video from a connected DVR. 7.6 FPS Figure 24.0 Live viewing 1. Camera Title: Camera number, title 2. Time: The current time on the DVR. 3.

  • Page 54: Camera Indicators

    Live Mode Camera Indicators Use the camera indicator for each connected DVR to change channels in full-screen and observe camera status. Figure 24.1 DVR Indicator • Blue: Video input is connected without recording • Dark Blue: Video loss • Red: Actively recording Display Views •...

  • Page 55: Sub-Menu

    Live Mode Sub-Menu Use the sub-menu from the DVR list to quickly access short-cuts to pertinent information. To open the sub-menu: 1. Select a DVR from the DVR List at the bottom of the main screen. Figure 17.4 DVR list 2.

  • Page 56: Health

    Live Mode Health DVR NetView features an onscreen indication of the health of your connected DVRs. The Health indicator icon displays the names of the last five DVRs to experience any problems or events. The color of the Health Indicator icon will change depending on the errors reported by the DVR. •...

  • Page 57: Health Report Conditions

    Live Mode Health Report Color Codes Block Color Condition Solid RED An event or a problem had occurred. Blinking RED A current event or problem. Solid YELLOW Current status of the DVR. Health Report Conditions • HDD FAIL: HDD failure. •...

  • Page 58: Ptz

    Live Mode If you have PTZ cameras (not included) connected to your system, click PTZ to view the PTZ control menu. The PTZ control includes the following: 1. Navigation buttons: Click pan and tilt the camera. 2. Click to switch between Full PTZ control and Compact PTZ control 3.

  • Page 59: Recording

    RECORDING You can instantly record live video to your PC using DVR NetView. NOTE: Recording does not have to be enabled on the DVR for you to record onto your PC. Figure 28.0 Recording directly to PC To record live video: 1.

  • Page 60: Playback

    PLAYBACK Use Playback mode (PB) to view recorded video on a connected DVR or download the video to your NOTE: While in Playback mode, only one of the connected DVRs can be accessed at a time. To activate playback: 1. Click .

  • Page 61: Remote Playback

    Playback Remote Playback To use remote playback: 1. Click REMOTE and then select a DVR from the Set List. The dates with recorded video are highlighted in the calendar: RED=alarm, GREEN=motion, YELLOW=normal. 2. Select a date in the calendar. Hour and minute blocks for the video appear in the time field (see figure 29.2).

  • Page 62: Remote Download

    Playback Remote Download Remote Download allows you to download and save video from your system directly to your PC. To use remote download: 1. From the Remote Search window, click REMOTE and select a DVR from the Set List. 2. Select a date in the calendar. Hour and minute blocks for the video appear in the time field. Figure 29.3 Remote Playback—time blocks 3.

  • Page 63: Local Playback

    Playback Local Playback View video you have recorded directly to your PC, video you have downloaded to your PC, or video you have copied to a USB flash drive. To use remote playback: 1. Click LOCAL and then select a DVR from the Set List. Video on your PC is highlighted on the on the calendar: RED=alarm, GREEN=motion, YELLOW=normal.

  • Page 64: Playing Backup Files

    Playback Playing Backup Files To play files backed up to a USB flash drive: 1. Connect a USB flash drive (not included) to your PC. 2. Open DVR NetView on your PC. 3. Open Playback Mode and click SEARCH. 4. Click LOCAL and select a DVR from the Set List. 5.

  • Page 65: Virtual Dvr

    VIRTUAL DVR Virtual DVR is a unique feature of DVR NetView that can help you manage multiple DVRs. A Virtual DVR is not an actual DVR system, but represents a group of many DVRS already listed in the DVR Indicator window. For each Virtual DVR set, up to 64 DVRs can be added, using one camera from each DVR.

  • Page 66: Editing A Virtual Dvr

    Virtual DVR Editing a Virtual DVR To edit a Virtual DVR: 1. Select a Virtual DVR from the list frame. 2. Change the Name and select options and click APPLY. 3. Click OK to save your settings. Deleting a Virtual DVR To delete a Virtual DVR: 1.

  • Page 67: Configuring A Virtual Dvr

    Virtual DVR Configuring a Virtual DVR Once you have created a Virtual DVR, you can register DVRs and cameras to that Virtual DVR. To configure a Virtual DVR: 1. From Live viewing, double-click a Virtual DVR icon from the Virtual DVR Indicator at the bottom of the main screen.

  • Page 68: Deleting Cameras From A Virtual Dvr

    Virtual DVR Deleting Cameras from a Virtual DVR To delete a camera from a Virtual DVR: 1. Double-click a Virtual DVR icon from the Virtual DVR indicator. 2. From live viewing, right-click a camera and select REMOVE. Figure 30.5 Right-click and select REMOVE 2.

  • Page 69: Remote Setup

    REMOTE SETUP Use DVR NetView to remotely configure connected DVRs. To open remote setup: 1. From the DVR NetView main screen, right-click a DVR icon from the DVR Indicator and select . The Display window opens. Setup NOTE: You can also open Remote Setup from the Set List Manager menu. Figure 31.0 Remote Setup menu 2.

  • Page 70: Display

    Remote Setup DISPLAY • FULL SCREEN MODE: Select channels for full-screen display. If selected, these channels will appear in full-screen during Auto Sequence mode 2. Click APPLY and then OK to save your settings and close the window. With at least one Sequential Mode option selected, Auto Sequence will begin on the DVR only.

  • Page 71: Camera

    Remote Setup CAMERA MOTION Figure 33.0 Camera options Figure 34.0 Motion options To configure Camera options: To configure Motion options: camera icon 1. Under RECORD TIME, adjust the time from 1. Select a at the top of the window. seconds. 2.

  • Page 72: Record

    Remote Setup RECORD ALARM Figure 35.0 Record options Figure 36.0 Alarm options To configure alarm settings: To configure continuous recording options: 1. Under RECORD SETUP, configure the 1. Select a camera. following: NOTE: Number of displayed cameras depends • USE: Select ON/OFF. If OFF, the selected on model number of your system.

  • Page 73: Schedule

    Remote Setup SCHEDULE Daily has priority over a Weekly NOTE: schedule. Figure 37.2 Daily schedule input 2. Select the CHART tab and select ALL, SUN, MON, TUE, WED, THU, FRI, or SAT. The Schedule sub-menu opens. 3. Enter BEGIN and END times, and select Figure 37.0 Schedule options the MODE for ten time slots and click OK.

  • Page 74: Network

    Remote Setup EMAIL NETWORK Figure 38.1 Email options Figure 38.0 Network information The Network displays network information in a To configure email options: "General" tab and email options in an "Email" 1. Enter up to five email addresses in tab. E-MAIL field 1~5.

  • Page 75: Ddns

    Remote Setup DDNS SYSTEM Figure 38.2 DDNS options Figure 39.0 System options—General To configure DDNS options: To configure general system options: 1. Under USE, select DEFAULT. 1. Select the GENERAL TAB (default) and 2. Under DOMAIN NAME, enter your configure the following: Digimerge DDNS domain name from the •...

  • Page 76: Time

    Remote Setup TIME CONTROL Figure 39.1 System options—Time Figure 39.2 System options—Control The Control tab allows you to start and stop the To set the time: primary functions of the system. 1. Stop all recording on the DVR. To stop To control the DVR: recording remotely, select the Control tab from the System menu and click RECORD...

  • Page 77: Appendix A: System Specifications

    APPENDIX A: SYSTEM SPECIFICATIONS Description Specification Video Input 4/8/16 x 1.0Vp-p, CVBS, 75ohms, BNC Video Output 1 composite (BNC) 1 spot output, programmable 1 VGA Audio Input 1 x line-in (RCA) Audio Output 1 x line-out (RCA) Audio 1-way audio conference (via network) Video Compression H.264 hardware codec Audio Compression...

  • Page 78: Dvr (Cont'd.)

    TCP/IP, DDNS and Web Network Interface 10/100-Base-TX, RJ-45 Dimensions As our products are subject to continuous improvement, Digimerge Technology Inc. and its subsidiaries reserve the right to modify product design, specifications, and prices without notice and without incurring any obligation. E&OE...

  • Page 79: Appendix B: Setting Up Remote Viewing

    APPENDIX B: SETTING UP REMOTE VIEWING Setting up the Remote Viewing Feature requires several steps. Networking skills are required to correctly configure the remote viewing functions. What Do I Need? • DVR System • A PC with the installed DVR NetView software •...

  • Page 80: How Do I Find My Ip And Mac Addresses

    Appendix B: Setting up Remote Viewing How Do I Find My IP and MAC addresses? The IP and MAC address of your system are necessary for DDNS setup. DDNS allows you to view and control your system from a remote location. Figure 40.0 DVR Status screen To find your IP and MAC addresses: 1.

  • Page 81: How Do I Enable Port Forwarding

    Appendix B: Setting up Remote Viewing How Do I Enable Port Forwarding? You need to enable port forwarding on your router to allow for external communications with your system for the following port: • 7000 Computers, DVRs, and other devices inside your network can only communicate directly with each other within the internal network.

  • Page 82: Appendix C: Setting Up Ddns Service

    APPENDIX C: SETTING UP DDNS SERVICE Digimerge offers a free DDNS service for use with your DVR. A DDNS account allows you to set up a web site address that points back to your local network. The following outlines how to set up your free DDNS account.
  • Page 83 Appendix C: Setting Up DDNS Service You will need this information for remote access to your system. Record your information below: Username: Domain name*: Password: * Only the first part of the Domain Name is required for setup on the system. For tomsmith.digimerge.net example, if the full domain name is , you only need to enter...

  • Page 84: How Do I Enable Ddns On My System

    Appendix C: Setting Up DDNS Service How Do I Enable DDNS On My System? Once you have registered for free DDNS service, use the information in the confirmation email to configure DDNS settings on your system. Figure 41.3 DDNS menu To enable DDNS on your system: 1.

  • Page 85: Appendix D: Setting Up Mobile Access

    APPENDIX D: SETTING UP MOBILE ACCESS This guide shows you how to view video streams from your DH200 remotely using your iPhone® or Blackberry® . Before You Begin You must complete these two steps before starting: 1. Register your DH200 with the Digimerge DDNS service. See “Appendix C: Setting Up DDNS Service”...
  • Page 86 Appendix D: Setting Up Mobile Access Registering your DH200 for Mobile Access Cont’d 2. The sign up screen opens. Enter your desired user ID and password and click Register (Figure 41.5). Your password must be at least six characters long. NOTE: Figure 41.5: Sign up screen.
  • Page 87 Appendix D: Setting Up Mobile Access Registering your DH200 for Mobile Access Cont’d 4. The EDIT DVR INFORMATION window opens (Figure 41.7). Figure 41.7: DVR registration window. Enter DVR name and DDNS domain name. 5. Enter any desired DVR name (the default name is "DVR"). Enter your DDNS domain name. You do not have to enter the entire DDNS address under DOMAIN NAME.

  • Page 88: Viewing Video From Your Mobile Device

    Appendix D: Setting Up Mobile Access Registering your DH200 for Mobile Access Cont’d 6. Enter your DH200’s user name and password. Click the button. Apply If you change the password of the DH200, you must update your account with the latest NOTE: password.

  • Page 89: Appendix E: Connecting Ptz Cameras

    APPENDIX E: CONNECTING PTZ CAMERAS You can connect RS-422/485 PTZ cameras (not included) to the PTZ Control Block on the rear panel of the system. DVR* PTZ CAMERA (not included) Figure 42.0 Connecting a PTZ camera (not included) To install a PTZ Camera: 1.

  • Page 90: Using A Ptz Camera

    Using a PTZ Camera To control a PTZ camera: 1. With your PTZ connected to the system, view the active PTZ channel in full-screen. 2. Press PTZ button on the front panel, remote control, or Virtual Remote (mouse only). The Short-cut Menu opens. Figure 42.1 PTZ Short-cut menu 3.
  • Page 91 Button Result/Action • Set PRESET position; Spot Out on the remote control • Move PTZ to a desired location • Press the preset button • Illuminate Custom 1 • Set the # for the Preset location • Press ENTER to save and exit •...

  • Page 92: Compatible Ptz Cameras

    Appendix E: Connecting PTZ Cameras Compatible PTZ Cameras NOTE: The default baude rate is , unless otherwise stated in the system’s Camera menu. 9600...

  • Page 93: Appendix F: Connecting Additional External Monitors

    Appendix F: Connecting Additional External Monitors APPENDIX F: CONNECTING ADDITIONAL EXTERNAL MONITORS Use the Video port (BNC) on the rear panel of the system to use the Monitor Out function. Monitor Out displays the exact on-screen display of the system. Use the Spot port (BNC) to use the Spot Out function.

  • Page 94: Appendix G: Connecting Motion / Alarm Devices

    APPENDIX G: CONNECTING MOTION / ALARM DEVICES You can enable motion detection and alarm control from the Main Menu. You can also connect additional motion sensor devices to the system (i.e. motion sensors, door/window sensors). Use a motion detector or sensor to send a signal to the system to begin camera viewing and recording on the matching camera channel (when enabled in the Menu).
  • Page 95 Connecting an Alarm OUT device After you have connected an Alarm IN device (i.e. alarm or sensor), you must connect an alarm OUT device (i.e. strobe light etc. (not included)). To connect a device to the Alarm Out port in the alarm block: 1.

  • Page 96: Appendix H: Full Connectivity Diagram

    Appendix H: Full Connectivity Diagram APPENDIX H: FULL CONNECTIVITY DIAGRAM The following diagram outlines a general set of connections available with the DVR. SELF-POWERED EXTERNAL MICROPHONE MONITOR (Not Included) (Not Included) AUDIO CAPABLE CAMERA (Not Included) MOUSE VGA MONITOR BNC CAMERAS* (Not Included) USB or PS/2 (with adapter)

  • Page 97: Appendix I: Replacing The Hard Drive

    APPENDIX I: REPLACING THE HARD DRIVE The system comes with a pre-installed 3.5" SATA hard drive. The system supports up to 2 terabytes (TB) of SATA storage—one 2TB 3.5" SATA HDD. NOTE: Make sure that the system is and the power cable has been disconnected before changing the hard drive.

  • Page 98: Replacing The Hard Drive

    Appendix I: Replacing the Hard Drive Replacing the Hard Drive To replace the hard disk: 1. Carefully position the new hard drive on the four rubber mounting feet in the housing. The connections end of the hard drive should face the data and power cables. Figure 44.2 Place the HDD on the rubber mounting feet 2.

  • Page 99: Formatting The Hard Drive

    Formatting the Hard Drive all data This step cannot : Formatting the HDD erases on the hard disk. ATTENTION be undone . System settings will not be erased. Figure 44.4 HDD format To format the hard disk: 1. Under the DISK tab, select FORMAT and select INTERNAL HDD. 2.

  • Page 100: Appendix J: Using Listen-In Audio

    Appendix J: Using Listen-in Audio APPENDIX J: USING LISTEN-IN AUDIO Listen-in audio allows you to listen to, and record live audio on the system. DVR* AUDIO CAPABLE CAMERAS (not included) LINE OUT / AMPLIFIED SPEAKERS (not included) *8-channel model shown. To enable listen-in audio: 1.

  • Page 101: Appendix K: Converting Video Files To Avi

    APPENDIX K: CONVERTING VIDEO FILES TO AVI The system saves recorded video data in the format. When you backup video to a USB flash .cms drive, external HDD, or CD/DVD-R/W disc, the system also copies the small AVI Converter application. NOTE: AVI Converter is also installed on your PC when you install DVR NetView remote client software.

  • Page 102: Playing Avi Files

    Appendix K: Converting Video Files to AVI Playing AVI Files If you selected for the converted file to open automatically, the file will open in your default media player. If not, click QUIT to close AVI Converter. : An AVI media player such as VLC or DivX is required to playback AVI files. You ATTENTION can also installed the XviD, DivX, or ffdshow codecs to play the AVI files in Windows Media Player.

  • Page 103: Appendix L: Remote Viewing Using Internet Explorer

    APPENDIX L: REMOTE VIEWING USING INTERNET EXPLORER Along with the DVR NetView remote client software, you can also view your system remotely using Internet Explorer (version 7 or later recommended). Remote viewing through Internet Explorer allows for viewing from up to three simultaneous connections. NOTE: Remote viewing is only compatible with Internet Explorer.

  • Page 104: Using Live Viewer

    Appendix L: Remote Viewing using Internet Explorer Using Live Viewer Figure 46.5 Remote viewing through Internet Explorer (images simulated) To view full screen: • Click the buttons at the top of the page or double-click a channel. Double-click the channel again to return to split-screen.

  • Page 105: Appendix M: Dvr Properties And Log Files

    Appendix M: DVR Properties and Log Files APPENDIX M: DVR PROPERTIES AND LOG FILES DVR Properties The DVR Property menu allows you to view important information about your system. To view DVR properties: 1. From live viewing, right-click a DVR icon and select PROPERTY, or click PROPERTY from the Set List Manager menu.

  • Page 106: Dvr Log List

    Appendix M: DVR Properties and Log Files DVR Log List The DVR Log List allows you to perform a thorough search of all events and actions of your system. Figure 47.3 DVR Log List To view the DVR Log List: 1.

  • Page 107: Troubleshooting

    Troubleshooting TROUBLESHOOTING When a malfunction occurs, it may not be serious and can be corrected easily. The following describes the most common problems and solutions. Please refer to the following before calling Digimerge Technical Support: Error Possible Causes Solutions • DVR is not receiving •...

  • Page 108: Troubleshooting (Cont'd.)

    Troubleshooting Troubleshooting (cont’d.) Error Possible Causes Solutions Mouse not detected • Mouse cable is not firmly • Firmly connect the mouse cable to the PS/2 port by system connected to the system on the side of the system; or connect a USB mouse to the top USB port on the rear panel of the system •...

  • Page 109: Remote Connectivity Trouble Shooting

    Troubleshooting • My system does not • Continuous recording may be • Press on the front panel, or on the ATTENTION seem to be recording disabled remote control or Virtual Remote— For security, it is highly recommended to keep continuous recording ON at all times >...
  • Page 110 Troubleshooting...

  • Page 111: Need Help

    Right for Business The Right Product Right Now Need Help? Please make sure to visit our website www.digimerge.com to receive product updates and information. 3 Easy Ways To Contact Us Online:  Produc t su pp or t i s a va ila ble 24 /7 i n cl u di n g p ro du c t infor mation , u s er m an ua l s, q ui ck s t ar t u p g u i d e s a nd FAQ’s at www.d i gi mer ge .co m...
  • Page 112 www.digimerge.com Digimerge Digital Video Recorder (DVR) – 5/3/1 Year Limited Hardware Warranty Warranty: Subject to the exclusions, limitations and exceptions, Digimerge warrants to the initial end-user purchaser that this hardware product is free from manufacturing defects in material and workmanship under normal use for a period of three (3) years from the documented date of purchase.
  • Page 113 www.digimerge.com DIGIMERGE MAKES NO CLAIMS OR WARRANTIES OF ANY KIND WHATSOEVER REGARDING THE PRODUCT’S ABILITY OR EFFECTIVENESS IN PREVENTING OR REDUCING THE RISK OF, OR DAMAGES RESULTING FROM, LOSS OR THEFT OF PROPERTY OR PERSONAL INJURY. THIS LIMITED WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR USE OR PURPOSE.
  • Page 114 Guías de arranque rápido Actualizaciones del programa User Manuals Specification Sheets Firmware Upgrades Guides de l’utilisateur Fiches signalétiques Mises à jour du micro-logiciel Guías del usuario Fichas de especificaciones Actualizaciones del microprograma VISIT / VISITEZ / VISITE www.digimerge.com www.digimerge.com © Digimerge Technology Inc.

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