Epson Stylus Pro 3800 Service Manual page 79

Epson Stylus Pro 3800/3800C/3850/3880/3885/3890
Error Code Error Name
150C PF phase detection error
1511 Drive time monitor time-out (APG)
1520 Drive time monitor time-out (CR)
1531 ASF phase detection error
1535 Pressure pump home detection error
1550 Borderless print ink pad error
1600 Paper width sensor obstruction error
1601 Paper width sensor malfunction
1A23 Invalid RTC data
1A26 RTC communication time-out
TROUBLE SHOOTING
Description
The APG sensor cannot detect the origin point when the APG
motor has driven for a predetermined time period.
The APG motor run away out of control.
The CR motor run away out of control.
A status detected by the ASF sensor does not change when the
ASF motor has driven for a predetermined time period.
The home position of the Pressure pump cannot be detected at
power-on because the ridges of the accordion unit are adhered to
each other, or the Pressure pump home sensor is broken.
The counter for the waste ink used at the bleed-off margins for
borderless printing has reached its upper limit.
A foreign substance on the platen was detected at power-on.
The PW sensor is broken.
The various absolute time data stored in the NVRAM is
abnormal.
The RTC circuit on the main board is malfunctioning.
Remedies for Service Call Error
Remedy
Replace the APG motor (MOTOR, ASSY, APG).
See 4.3.5.1 MOTOR ASSY., APG on page 120.
Replace the APG sensor.
See 4.3.6.5 APG SENSOR on page 131.
Turn the printer power On and Off.
Replace the main board (BOARD ASSY., MAIN).
See 4.3.4.1 BOARD ASSY., MAIN on page 113.
Turn the printer power On and Off.
Replace the main board (BOARD ASSY., MAIN).
See 4.3.4.1 BOARD ASSY., MAIN on page 113.
Replace the ASF motor (MOTOR, ASSY, ASF).
See 4.3.5.2 MOTOR ASSY., ASF on page 122.
Replace the ASF sensor.
See 4.4.1.3 ASF SENSOR on page 202.
Replace the Pressure Pump (PURESSURE, PUMP, ASSY).
See 4.3.9.7 PRESSURE, PUMP, ASSY. on page 167.
Replace the main board (BOARD ASSY., MAIN).
See 4.3.4.1 BOARD ASSY., MAIN on page 113.
Replace the ink pad for borderless print (POROUS PAD, INK
WASTE BOX, RIGHT/LEFT) and reset the counter using the
Adjustment Program.
See 4.3.9.6 POROUS PAD, INK WASTE BOX, RIGHT/ POROUS
PAD, INK WASTE BOX, LEFT on page 165.
Remove any dirt or foreign substances from the plate.
Replace the PW sensor (BOARD ASSY., DETECTOR, PW;B).
See 4.3.11.4 BOARD ASSY., DETECTOR, PW; B on page 194.
Replace the CR motor (MOTOR, ASSY, CR).
See 4.3.5.3 MOTOR ASSY., CR on page 123.
Replace the PW sensor (BOARD ASSY., DETECTOR, PW;B).
See 4.3.11.4 BOARD ASSY., DETECTOR, PW; B on page 194.
Reset the RTC using the Adjustment Program and set the correct
date and time.
1. Turn the power Off and remove the lithium battery.
2. After a several seconds, reattach the battery and turn the power
back On.
3. If the printer recovers from the error, Reset the RTC using the
Adjustment Program and set the correct date and time
Revision C
79