Serverguide Startup Problems - IBM xSeries 300 Hardware Maintenance Manual

ServerGuide startup problems

Look for the symptom in the left column of the chart. Probable solutions to the
problem are in the right column.
Table 6. ServerGuide startup problems
Setup
Setup and Installation CD
will not start.
™
ServeRAID program
cannot view all installed
drives - or - cannot
install NOS.
The Operating System
Installation program
continuously loops.
ServerGuide will not
start your NOS CD.
Cannot install NOS -
option is grayed out.
Table 7. System updates and applications CD
System updates and
applications CD
Get "time out" or
"Unknown host" errors
Suggested action
v Ensure that the system is a supported server with a startable (bootable) CD-ROM
drive.
v If the startup (boot) sequence settings have been altered, be sure the CD-ROM is first
in the boot sequence.
If you installed an optional ServeRAID adapter:
v Ensure that there are no duplicate SCSI IDs or IRQ assignments.
v Ensure that the hard disk drive is connected properly.
Free up more space on the hard disk drive.
Ensure that the NOS CD you have is supported by ServerGuide. See the Setup and
Installation CD label for a list of NOS versions supported.
Either there is no logical drive defined (ServeRAID systems) or the ServerGuide system
partition is not present. Run the ServerGuide setup and configuration program and
ensure that setup is complete
Suggested action
Ensure that you have access to the Internet through FTP directly.
Chapter 4. Configuring the server
33