Serverguide Startup Problems - IBM Netfinity 7600 Installation Manual

ServerGuide startup problems

ServerGuide startup problems
u p p r o b l e m s S e r v e r G u i d e s t a r t
26
IBM® Netfinity® 7600 Installation Guide
Look for the symptom in the left column of the chart. Probable solutions to the
problem are in the right column.
Setup
Netfinity Setup •
and Installation
CD won't start.
•
•
ServeRAID •
program cannot
view all installed
•
drives - or -
cannot install
NOS.
The Operating Free up more space on the hard disk.
System
Installation
program
continuously
loops.
ServerGuide Be sure the NOS CD you have is supported by ServerGuide. See
won't start your the Netfinity Setup and Installation CD label for a list of NOS
NOS CD. versions supported.
Can't install NOS Either there is no logical drive defined (ServeRAID systems) or
- option is the ServerGuide system partition is not present. Run the setup
grayed out. and configuration program.
TechConnect
CD
Can't start Be sure you're starting the CD on a system with Microsoft
TechConnect Windows installed.
CD.
Can't view Be sure you have the Adobe reader installed (available from the
publications TechConnect CD).
from
TechConnect
CD, or text is
unreadable.
Diskette Factory
CD
Get "time out" or Be sure you have access to the Internet through FTP directly.
"Unknown host"
errors
Suggested action
Be sure the system is a supported Netfinity server with a
startable (bootable) CD-ROM drive.
If the startup (boot) sequence settings have been altered, be
sure the CD-ROM is first in the boot sequence.
If more than one CD-ROM drive is installed, be sure that
only one drive is set as the primary drive. Start the CD
from the primary drive.
Be sure there are no duplicate SCSI IDs or IRQ
assignments.
Be sure that the hard disk drive is connected properly.
Suggested action
Suggested action