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ServerGuide startup problems
50
IBM® xSeries 250 Installation Guide
Look for the symptom in the left column of the chart. Probable solutions to the
problem are in the right column.
Setup and
Installation CD
Setup and
•
Installation CD will
not start.
•
•
ServeRAID
•
program cannot
•
view all installed
drives or cannot
install NOS.
The operating
Free up more space on the hard disk.
system installation
program
continuously
loops.
ServerGuide will
Ensure that the NOS CD is supported by ServerGuide. See the Setup and
not start your NOS
Installation CD label for a list of supported NOS versions.
CD.
Cannot install
Ensure that the NOS is supported on your server. If the NOS is
NOS.
supported, either there is no logical drive defined (ServeRAID systems)
or the ServerGuide System Partition is not present. Run the ServerGuide
setup and configuration program and ensure that the setup is complete.
System Updates
and Applications
CD
Get "time out" or
Ensure that you have access to the Internet through FTP directly.
"Unknown host"
errors.
Ensure that the system is a supported server model with a startable
(bootable) CD-ROM drive.
If the startup (boot) sequence settings have been altered, be sure
that the CD-ROM is first in the startup sequence.
If more than one CD-ROM drive is installed, be sure that only one
drive is set as the primary drive. Start the CD from the primary
drive.
Ensure that there are no duplicate SCSI IDs or IRQ assignments.
Ensure that the hard disk drive is connected properly.
Action
Action
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